Module 4 - Review Quiz Flashcards
You are a consultant to a small business of less than 300 employees. Which of the following Microsoft Products would be most appropriate for their needs?
Microsoft 365 for Business
Microsoft 365 for Enterprise
Microsoft 365 for Education
Microsoft 365 FI
Microsoft 365 for Business
Which of the following are included in Microsoft 365 Enterprise E5, but not in Microsoft Enterprise E3?
Advanced Threat Protection, Security, and Collaboration Tools
Localized Versions
More user Licenses
System Center Configuration Manager
Advanced Threat Protection, Security, and Collaboration Tools
It is crucial for IT Admins to know the health status of Microsoft 365 Services. Where can admins view the health status of their 365 Services?
Microsoft 365 Activity Reports
Microsoft 365 Admin Center
Microsoft System Center
Microsoft Secure Score
Microsoft 365 Admin Center
Your organization can receive on-site support from Microsoft through ____________________?
Community-based Support
Proactive Support
Premier Support
Microsoft Tech Hub
Premier Support
Responsibility for submitting a claim for service credit lies with _______________________?
Your Organization
The Cloud Service Provider (CSP)
Microsoft
Your Third-Party Vendor
Your Organization
Where is the best place to share ideas about how to improve a feature for Microsoft 365 products and services?
Create a post in the feedback web portal.
Create a support ticket through Microsoft 365 Admin Center
Make a comment on Microsoft’s many web sites.
Email Customer Support
Create a post in the feedback web portal.
The phase when a product or service retires is called?
End of Support
End of Life
End of Service
Sunsetting
End of Support
The phase when a Microsoft Product or service is issued to a limited number of users to test and evaluate new features is known as ______________________?
Private Preview
Public Preview
Test Users
Beta Group
Private Preview
The phase when a Microsoft product or service is issued to a broad range of users to test and evaluate new features is known as _________________________?
General Availability
Private Preview
Public Preview
Soft Deployment
Public Preview
When Microsoft releases a product or service to all customers with formal support, this is known as _______________________________?
The Release Version
The Formal Version
The Support Version
The Official Release
The Release Version
What is the minimum amount of months Microsoft will give notice before ending support for products under the Modern Lifecycle Policy?
12 months
24 months
18 months
16 months
12 months
What three phases does a feature have in the Microsoft 365 Roadmap?
In Development, Launched, Retired
In Development, Rolling Out, Launched
In Development, In Testing, Launched
In Development, In Testing, Rolling Out, Launched
In Development, Rolling Out, Launched
Volume licensing of Microsoft 365 is available through ________________________?
Enterprise Agreement
Bulk Licensing
Commercial Agreement
CDWG
Enterprise Agreement
Microsoft provides dedicated experts for hands-on support in managing your subscription, billing, and technical support through a Cloud Solution Provider (CSP)?
True
False
True
The Microsoft Enterprise Agreement (EA) is designed for organizations that want to license software and cloud services for a minimum of three-year period?
True
False
True
