Module 4 Flashcards
Menu
Determines equipment, food, space & personnel needed
Types of Menus
- Non-selective
- Static/fixed/set (same everyday)
- Cycle (2 week, etc)
- Single Use
- Southeast Asians
- Kosher
- Chinese
- Seventh Day/Adventitst
- Central American/Latin
- pork, few dairy
- no meat & dairy at same time, no pork/shellfish
- Yin (dark, cold) & Yang (bright, hot)
- ovolactovegetarian, no caffeine
- fruits/veggies/meat/poultry/fish
Four Categories of Menu Items
- Star - (high profit, high popularity)
- Dog - (low profit, low pop)
- Puzzle - (high profit, low pop)
- Plowhorse - (low profit, high pop)
Menu Mix
popularity of a menu item
70% of total sales
Contribution Margin
Profitability of an item
Polularity Index
Used to analyze & predict item sales:
servings of an item
—————————————
total # of servings of all items in that category that day
Benchmarking
compare satisfaction levels to those of other facilities considered “best in class”
used to find things to improve upon
Purchasing Dept
- Profit Ctr - both expense & revenue responsibilities (cafe)
- Cost Ctr - manage expenses, but do not generate revenue (patient)
Can Cutting
Samples from vendors, opened & compared qualiites (texture, taste, aroma)
Formal, competitve bid buying
submit written specifications & quantity, then receive prices
bids opened together, order w/ lowest price
Informal, open market
when small amounts are needed quickly
buyer request quotes on specific items
place order after conisdering price, quality, delivery
Prime Vending
single vendor for almost everything
Purchasing
- Centralized - 1 office does purchasing for all unites; cost-effective, time saving
- Group/Co-op - union of seperate units, joint purchasing; large volumes
JIT
just-in-time purchasing
immediate consumption by customer
Formularies
description/lists of approved products or treatments used
Amount to purchase
AP =
EP
— — — —
% yield (amount provided by 1lb of item)
Moving Average
uniformly weighs past observations
Exponential Smoothing
uses software
gives more recent values more wt
does NOT uniformly weigh past observations
Receiving Procedures
- Invoice - checked against items received & the PO
- Blind check - list, omitting quantities & wts, takes longer
Dry Storage
dry, cool, dark, well-vented, clean
temp = 50-70
humidity - 50-60% (although fruits & veggies required 85-90%)
Refridgerated Storage
<41 degrees all hazardous foods
frozen 0 - ¨10
Fresh eggs - 3-5 wks
Raw yolks/whites - 2-4 days
Fresh protein - 1-2 days
steaks, chops, roasts - 3-5 days
Inventory Mgt
- Perpetual - running record of balance
- Physical - actual count of all goods on hand at end of acct period
- Fixed order quantity - determines when to reorder -
(average daily use)(lead time) + safety stock
ABC Inventory Classification System
small amounts of product acct for major portion of inventory value
A items – vital, high value, most $, often proteins
B items – moderate, medium value
C items – 60-65% of inventory, but comprise 5-10% of the value
Dispersion Systems
mixture of various substances in solid, liquid, or gaseous state
ex: liquid in liquid - mayo (emulsion)
Enzymes
facilitate chemical reactions
all are proteins
acid will lower pH & inhibit enzyme activity
Browning Reactions
enzymatic - cut fruit
non-enzymatic (Maiilard)
acid prevents
akaline encourages browning
Radiation
microwave
affects H2O molecules
uneven heat
Engineered Foods
- Meat analogs - isolated soy pro, veggie pro, fat, cho, vits, mins (ex. Bacos)
- Seafood analogs - soy blended w/ fish, reduces wt. loss (ex. immitation crab meat)
- Vegetable blends - incaparina (maize, sorghum); CSM (corn, soy, not-fat dry milk); used to feed those in underdeveloped countries
Molds
need warmth (77-85°), damp, dark conditions
boil to destroy
grows best on acid, neutral & sweet foods