MODULE 3: FORECASTING Flashcards

1
Q

process of predicting the occupancy in a hotel

A

FORECASTING

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

total number if rooms in the hotel

A

NUMBER OF ROOMS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

maintenance rooms that cannot be sold today

A

OUT OF ORDER

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

total number of rooms that can be sold today

A

INVENTORY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

blocked rooms

A

ROOMS SOLD

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

checked-out guests

A

DEPARTURES

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

rooms that need to be sold today

A

AVAILABLE FOR SALE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

maintenance rooms that can be sold today

A

OUT OF SERVICE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

free rooms

A

COMPLIMENTARY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

official use rooms (zero rate)

A

HOUSE-USE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

guests who are still in the hotel

A

IN-HOUSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

guests who are about to check-in within the day

A

ARRIVALS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

rooms with people in it

A

ROOMS OCCUPIED

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

people who didn’t show up even though the rooms are reserved and guaranteed

A

NO-SHOW ROOMS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

people who cancelled the room (no payment)

A

CANCELLED

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

FORMULA: ROOMS OCCUPIED

A

rooms sold + comp room - house use

17
Q

FORMULA: ROOMS SOLD

A

in house + arrivals - departuresA

18
Q

FORMULA: AVAILABLE FOR SALE

A

total inventory - rooms sold

19
Q

FORMULA: OCCUPANCY RATE

A

(rooms sold/total inventory) x 100

20
Q

FORMULA: TOTAL INVENTORY

A

total rooms - complimentary rooms - out of order - house use

21
Q

MORE DEPARTURES THAN ARRIVALS

A

PM

22
Q

MORE ARRIVALS THAN DEPARTURES

A

AM