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ITIL 4 Drive Stakeholder Value > Module 3: Engage > Flashcards

Module 3: Engage Flashcards

1
Q

What is the purpose of the ENGAGE step?

A

To build

  • transparency
  • continual engagement
  • trust

between stakeholders to ensure a good mutual understanding of each stakeholders preferences and experience

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ITIL 4 Drive Stakeholder Value (9 decks)

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