Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

TPC 411 - MA'AM MANGURALI > MODULE 3 CONTINUATION > Flashcards

MODULE 3 CONTINUATION Flashcards

1
Q

travelers are choosing experience over tangible things.
-These travelers are likely to prefer air travel over other modes of transportation

A

Travel Preference

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

travelers are purchasing travel services through OTAs

A

Buying Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

provides instant booking confirmation, not just information, to be of value to business

A

Buying Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

through desktop and mobile apps are both using technology, mobile apps are gaining popularity since travelers are becoming busier and are often on the go.

A

Use of Technology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

inactive online booking have been developed by airlines to get the buying public.

A

Use of Technology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

i gives customers a better experience and creates loyal clients

A

Personalization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Consumers are confident with buying online from businesses they can communicate directly with

A

Personalization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

cheaper compared to having a live customer support agent

A

Personalization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Because social distancing is now a requirement for the new normal, there will be lesser passengers. This will impact airline profitability

A

Health Safety

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

touchless and contactless transaction are encouraged

A

Digitalization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Check-in kiosk are gaining popularity, and the implementation is on the fast tract.

A

Digitalization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Airline website have become a one-stop shop where passengers are encouraged to use when booking flights

A

Digitalization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Local government units may have their own travel protocols, but slowly, travelers will be allowed to go around the country

A

Travel Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

new niche tourism trend that gives the traveler the experience of being an astronaut.

A

Space Tourism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Tourism may want to have this experience mostly for recreation or leisure but may also be for business purposes

A

Space Tourism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

being able to view Earth from space, having a feeling of weightlessness, experiencing super highspeed travel, having an unusual experience

A

Space Tourism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q
  • main gateways for most cities.
  • first touchpoint for arriving international passengers
A

Airport Facilities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

well organized and managed terminal can lead to ensuring a progressive air transport industry.

A

Airport Facilities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Roles of Airport

A
  1. Airport Function as gateways or hubs
  2. Airports are almost always connected with land transportation systems such as buses, taxis, and others. Some airports even have rail or train stations connecting the airport location to the city
  3. The importance of transport terminals depends on the size of traffic it serves.
  4. Other bases for the importance of transport terminals include their locations and accessibility.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Parts of Airport

A
  1. Runway
  2. Taxiway
  3. Apron
  4. Hangar
  5. Control Tower
  6. Parking
  7. Terminal Building
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

heavily paved area where airlines use for take-ff and landing.

A

Runway

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

maximum of thirty movements (landing or take-off) within the day

A

Runway

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

special lightings to guide flight crew for night landing

A

Runway

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

It is what connects the runways to the other airport components such as the passenger terminal, apron, or parking.

A

Taxiway

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

one of the busiest areas in the airport. This is where the airplane, other vehicles, as weel as people, move around

A

Apron

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

most airplanes park to allow passengers to disembark and wait for passengers to board.

A

Apron

27
Q

connected to taxiways for easy access for airplanes

A

Hangar

28
Q

It is a structure where the aircraft is repaired or serviced

A

Hangar

29
Q

It is where traffic contril the landing and take-off of aircraft within its zone, it is designed to allow 360 degree of Visual observation of the airways

A

Control Tower

30
Q

the air traffic controllers inform pilots about wind speed, landing routes, visibility, and runways details

A

Control Tower

31
Q

When airport personnel leave their cars while they do their day’s work

A

Parking

32
Q

airport terminal is the first point of contact in the destination

A

Terminal Building

33
Q

gives passengers their first impression of the place they will be visiting. It can be showpiece of the destination’s architectural point of view

A

Terminal Building

34
Q

Almost all airports will have at least 2 areas for passengers:

A
  1. Departure area/level
  2. Arrival area/level
35
Q

where the travel documents are processed. immigration interviews. boarding of flights

A

Departure area/ level

36
Q

where passenger claim their checked-in baggage and go thru Customes if needed

A

Arrival area/level

37
Q

At the Departure level or Area
Passenger Check-in:

A
  • Check-in kiosks
  • Online check-in
38
Q

airline personnel are generally called ground staff or ground personnel.

A

Landside Operation

39
Q

They may be looking for missing passengers or moving passengers along to facilitate the boarding.

A

Around the Terminal

40
Q

They again check that only those passengers for specific flight exit the correct departure gate on their way to the aircraft.

A

At the Departure Gate

41
Q

ground staff meet the airplane by the aircraft door.

A

Upon Arrival

42
Q

coordinate assistance for passenger who micgh need special handlings, like wheelchair assistance or direct connecting passengers

A

Upon Arrival

43
Q

often Unseen by passengers

A

Airside Operations

44
Q

they work in the airfield and the ramp. they make sure airplane is safe and secure for another flight

A

Airside Operations

45
Q

One of the most crucial activities on the airside of airport. must follow safety protocols

A

Refueling

46
Q

coordination must be done with the flight crew, cabin crew and other ground operators.

A

Refueling

47
Q

communicate with the flight crew through body signals.

A

Parking the Aircraft

48
Q

mechanics or engineers check the airplane for troubleshooting, component replacement, defect rectification, and minor repairs.

A

Maintenance Checks

49
Q

Weight and balance must be considered for safety of the aircraft and passengers.

A

Cargo Loading/Unloading

50
Q

Airport fees can be classified into two:

A

aeronautical revenues and non-aeronautical revenue.

51
Q

those fees and charges paid by airlines. These are the landing fees, fuel fees, land lease, and terminal rent.

A

Aeronautical revenues

52
Q

Most low-cost carriers target a 25- minute turnaround as they prefer their aircraft on the air.

A

Aeronautical revenues

53
Q

most common fees airports collect from airline. The runway is not oridinary paved streets.

A

Landing fees

54
Q

Commercial airlines pay the market rate for aviation gas (avgas) or jet fuel.

A

Fuel fees

55
Q

Airlines are charged rent or lease for their ticket office, ticket counter, check-in counter…

A

Land lease and terminal rent

56
Q

charged for activities and services outside aeronautical activities

A

Non-aeronautical revenue

57
Q

charging for space rented out to concessionaries like restaurants, snack bars, and retail outlet

A

Non-aeronautical revenue

58
Q

Filipinos are known to be shoppers

A

Retail concessions

59
Q

these retail shops and food outlets are other sources of revenue for airports from space rental

A

Retail concessions

60
Q

There are baks and or ATMs or money charges. Some airports have travel lounges

A

Services

61
Q

also include spas or massage therapy for the weary traveller.

A

Services

62
Q

any machine that can fly

A

aircraft

63
Q

specific type of aircraft that has fixed wings and is heavier than aie

A

airplane

64
Q

ability to move

A

maneuverable/ maneuver

TPC 411 - MA'AM MANGURALI (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions