Module 3 Flashcards
Difference between a primary and secondary Group
Primary Group: characterized by an informal structure and social process. Membership is automatic (as in a family) or voluntarily due to common interest (ex: a club or religion). Important in self concepts/descriptions.
• Secondary groups: have a planned, time-limited association, a prescribed structure, and designated leader, a specific and identifiable purpose. When goal achieved, group is disbanded. (Focus groups, therapy groups, discipline-specific work groups, interdisciplinary health care teams, and educational groups).
Yalom described curative changes in groups
What are they?
- Instillation of hope
- Universality
- Imparting information
- Altruism
- The corrective recapitulation of the primary family group
- Development of socializing techniques
- Imitative behavior
- Interpersonal learning
- Group cohesiveness
- Catharsis
- Existential factors
*What are group dynamics?
- communication processes and behaviors occurring during the life of the group
- represent a complex blend of individual and group characteristics interacting to achieve a group purpose
- these processes and behaviours are, for example, communication variables, the acts of clarifying, reflecting, linking, paraphrasing, and summarizing
What is functional similarity
“choosing group members who have enough common intellectually, emotionally, and experientially to interact with each other in a meaningful way
What is a group norm?
behavioural rules of conduct expected from group members
What are universal Norms?
stated behavioural standards that must be present in all groups for effective outcomes (ex: confidentiality, regular attendance)
What are Group specific norms?
evolve from the group itself in the storming phase. Represent shared beliefs, values, and operational rules (ex: tolerance for latecomers, use of humour, talking to rather than about members)
What are group roles?
- people in groups assume OR are ascribed roles that influence BOTH
their communication and the responses of others - a person’s role position in the group corresponds with the status, power, and internal image that other members in the group have of the members. Example: helper, boss, comedian
- members often have trouble breaking away from roles they have been cast in (ex: members look to the “helper” for advice even when that person lacks expertise)
- group may project a role position onto a member that represents a hidden agenda or unresolved issue (ex: scapegoat)
Two constructive role functions?
Benne and sheats
Task Functions:
behaviours used to move toward goal achievement
Maintenance Functions:
behaviours designed to ensure personal satisfaction
Non constructive roles?
Self Roles:
roles that create distraction or discomfort; meet self-needs at the expense of other members’ needs, groups values and goal achievement
aggressor, blocker, joker, avoider, self-confessor, recognition
(See Table 12.2 for definitions)
Task functions?
CCSSI
Initiating: identifies goal Suggests strategies
Seeking information: requests facts Giving information: offers facts, useful
information
Clarifying: interprets ideas, paraphrases, adds information
Summarzing: pulls ideas together, restates, offers suggestions
Consensus Taking: checks to see if group has reached a conclusion
Maintenance functions?
Maintenance Functions
Harmonizing: attempts to reconcile disagreements
Gatekeeping: keeps channels open, points out commonalities in ideas
Encouraging: shows acceptance of others; is warm, friendly, responsive
Compromising: admits mistakes; offers concessions
Setting standards: calls for group to reassess or confirm groups norms when necessary
Tuckman’s (1965, 1977) Five Phases
- Forming
- Storming
- Norming
- Performing
- Adjourning
Forming
- members come together to form a group
- members are strangers to each other
- orientation phase: learn about each other, develop trust -dependence on a leader for direction, orientation, relationship development
- leader helps group members feel accepted
- members are encouraged introduce themselves and share a little of their background and reasons for joining the group
- finding common threads in personal experience
- learning about group goals and tasks (minimal work on the task) -basic need for acceptance
- clarify expectations of the leader and the members
- set up group expectations
Storming
- group members move to a deeper level - “gloves come off” -conflict around interpersonal issues, power and control issues -communication can be controversial
- leader as facilitator
- the leader plays an important facilitative role by accepting differences in perceptions as normal, growth producing
- use “testing behaviours” around boundaries, communication styles, and personal reactions
- phase is uncomfortable (disagreement w/ format, topics, goals) -leader affirms genuine strengths in individual members -resolution of the storming phase is evidenced in the willingness of members to take stands on their personal preferences without being defensive, and to compromise.
Norming
- occurs after initial conflict is resolved in the storming phase. - cohesiveness develops as standards evolve by members are accepted as operational norms (group norms make the group safe)
- Individual goals align with group goals
- group holds members accountable and challenges those who fail to adhere to expectations