Module 23 Flashcards

1
Q

Steps to resolve conflict

A
  1. Stop and calm down
  2. Discuss issue
  3. Brainstorm
  4. Choose solution
  5. Implement solution
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Ombudsman

A

Investigates complaints from public

How well did you know this?
1
Not at all
2
3
4
5
Perfectly