Module 2: Pre-Class Quiz Questions Flashcards
J. Richard Hackman sets out 5 basic conditions for creating and maintaining effective teams. Which one is NOT one of them?
a. Teams need to have a deviant to avoid succumbing to group thinking.
b. Team members have to know who is on the team.
c. Teams need an organizational context that supports teamwork.
d. Team members need to know, and agree on, their common direction.
a. Teams need to have a deviant to avoid succumbing to group thinking.
True or False: Bigger teams are better than small ones as they have more resources to draw upon.
False.
According to the reading, how should team coaching be used to create a more effective team?
a. It should be focused on fostering better teamwork related to the task.
b. It should be focused on improving the performance of individual team members.
c. It should be focused on encouraging better interpersonal relationships within the team.
d. All of the other options.
a. It should be focused on fostering better teamwork related to the task.
According to Cecily Cooper in the podcast, what two dimensions of trustworthiness are important in a work environment?
a. Background and Character.
b. Competence and Character.
c. Experience and Character.
d. Status and Character.
b. Competence and Character.
True or False: According to the podcast, knowing each other’s emotional triggers increases trust within a team.
True.
True or False: According to today’s reading, first impression matters – the things that happen the first time a group meets strongly affect how the group operates throughout its entire life.
True.
According to the reading, how can a manager use temporal midpoint in a team that has an ongoing task?
a. Dividing the task into smaller chunks and set up artificial endpoints.
b. As there is no midpoint, the team should revisit their strategies and methods at the beginning of the task.
c. The temporal midpoint has no use in such teams.
d. Team’s manager should decide during the task when such a point is required.
a. Dividing the task into smaller chunks and set up artificial endpoints.
What does the reading teach us about the importance of coaching in various contexts?
a. Structural factors have a more significant impact on the performance of sports teams than they do on the performance of work teams.
b. Coaches have less impact on sports teams than they do on work teams, because in sports teams, day-to-day interaction with players is less important than the individual talent on the team.
c. Coaching has a more significant impact on the performance of sports teams than coaching does on the performance of work teams.
d. Managers should focus on coaching as the best way to influence the effectiveness of their work teams.
c. Coaching has a more significant impact on the performance of sports teams than coaching does on the performance of work teams.
True or False: Teams learn more from their failures than successes. Therefore, teams should focus on failure’s analysis and debriefing rather than success’.
False.
What does the Sports Team reading teach out us about competition within teams? Please select all that apply.
a. Internal competition is always healthy and should always be encouraged.
b. Internal competition leads to decreased productivity and creativity in the team.
c. Competition between teams is appropriate and necessary, whereas competition within teams is unhealthy and counterproductive.
d. Without opportunities for internal competition, team members may compete with each other anyway, but do so in hidden, unhealthy, and unproductive ways.
e. It can be more difficult to get teammates to compete with each other than to get them to cooperate with each other.
d. Without opportunities for internal competition, team members may compete with each other anyway, but do so in hidden, unhealthy, and unproductive ways.
e. It can be more difficult to get teammates to compete with each other than to get them to cooperate with each other.
According the reading, how should a leader motivate a team when it’s first starting out?
a. Give the team a challenging task to perform, as succeeding at a difficult task will motivate the team to continue to pursue excellence.
b. Leave it to the team to learn from their own successes and failures, as this will give the team the skills they need to be self-motivated and self-reliant.
c. Structure the work so that the team starts off with projects that allow for early and attainable successes.
d. Avoid evaluating the team’s progress too early – give the team to settle in before giving them a task that they will be measured on.
c. Structure the work so that the team starts off with projects that allow for early and attainable successes.
According to the reading, why might drawing on sports references while managing teams in workplace be problematic? Please select all that apply.
a. It may encourage team members to be too competitive.
b. It may deliver unintended messages about values in the workplace.
c. It may demotivate the team.
d. It may isolate some of the team members.
b. It may deliver unintended messages about values in the workplace.
d. It may isolate some of the team members.
According to the reading, what kind of environment should be present for intelligent failures? Please select all that apply.
a. Fast changing
b. High-stakes
c. Familiar
d. Secure
e. Safe
f. Challenging
g. Culturally diverse
h. Stable
c. Familiar
d. Secure
e. Safe
h. Stable
According to the podcast, what is one of the advantages a diverse group has over a homogenous one?
a. Diverse groups are more comfortable, which results in more productivity.
b. Diverse groups are more likely to do extra preparation and share new information.
c. Diverse group members are generally more talkative.
d. Diverse group members are more likely to criticize each other, which in turn increases the group’s creativity.
b. Diverse groups are more likely to do extra preparation and share new information.
According to the podcast, which of the below is true about psychological safety at the workplace? Please select all that apply.
a. A prerequisite for psychological safety is mutual respect.
b. Psychological safety occurs naturally when team members like each other.
c. Psychological safety means discouraging all forms of criticism.
d. Psychological safety is a belief that one can take risks without being punished.
a. A prerequisite for psychological safety is mutual respect.
d. Psychological safety is a belief that one can take risks without being punished.
