Module 2 Lesson 2

Question 1

what are the 5 types of conflict

Answer 1

interpersonal
intrapersonal
intergroup
intragroup
intraorganization

Question 2

occur due to individual differences including differences in perception of problems, situations, attitudes, and values

Answer 2

interpersonal

Question 3

a conflict occurs within a person

Answer 3

intrapersonal

Question 4

This happens When conflict occurs between two or more groups, departments, or teams.

Answer 4

intergroup conflict

Question 5

Conflict exists between members of one particular group, say members of a hiring committee that don’t agree a new candidate.

Answer 5

intragroup

Question 6

It arises when there is conflict within or between layers of an organization.

Answer 6

intra-organizational

Question 7

the 5 stages of conflict
(lpfmc)

Answer 7

LATENT CONFLICT
PERCEIVED CONFLICT
FELT CONFLICT
MANIFEST CONFLICT
CONFLICT AFTERMATH

Question 8

Initial stage of conflict.

Individuals involved are unaware of the presence of conflict
at this point.

Answer 8

latent

Question 9

The second stage of conflict.

During this stage, participants are aware of disagreement. The parties to a disagreement are well aware of it.

Answer 9

perceived

Question 10

This is the stage during which one or more parties endure tension and anxiety.

Parties involved become aware of the disagreement.

Answer 10

felt

Question 11

The stage at which differences become visible.

It is the stage at which individuals involved in conflict demonstrate behaviors that elicit responses from one another.

Answer 11

Manifest

Question 12

This is the stage at which the outcome of the conflict can be determined, whether resolution or dissolution.

Answer 12

aftermath