Module 2: Hospital Administration Flashcards
refers to managing and organizing healthcare facilities to ensure the efficient and effective delivery of healthcare services.
Hospital Administration
crucial for the smooth functioning of healthcare facilities. It ensures proper coordination among various departments,
Importance of Hospital Administration
Hospital Objectives
- Providing high-quality patient care
- Ensuring patient safety
- Efficient resource management’
- financial sustainability
Ensuring patients receive safe, effective, and
compassionate care
Providing high-quality patient care
Implementing measures to prevent medical errors, infections, and other potential risks.
Ensuring patient safety
Optimizing utilizing staff, equipment, and supplies to provide cost-effective care.
Efficient resource management
Managing finances effectively to ensure the hospital’s long-term viability and ability to invest in technology, infrastructure, and staff development.
financial sustainability
Implementing quality improvement initiatives to enhance
patient outcomes, patient satisfaction, and healthcare delivery.
Continuous quality improvement
a long-range specified state of accomplishment towards the activity it is directed. Not constrained by time or existing resources.
Goal
is a measurable state of accomplishment aimed towards the goal. Should include a description of “what” outcome is desired, “when” it is expected, and “where” it will take place.
Objective
Elements of Administration
- Planning
- Stuffing
- Coordinating
- Budgeting
- Evaluation
- Organization
- Directing
- Reporting
- Supervising
considered the most essential element of the administrative process. The higher the level of administration, the more involvement and time devoted to planning. A good plan is the basis of any successful program.
Planning
projected or predetermined course of action designed to achieve a specific goal or objective.
Planning
Process of System Planning
- Establishing goals and objectives
- Designing alternative courses of action
- Analyzing and predicting the consequences
- Selecting the best course of action
- Implementing the selected plan and performing periodic evaluations to ensure the success of
the plan.
Principles of Planning
- PPBS: Planning/Programming/Budgeting system
- PERT: Performance/Evaluation/Review technique
- CPM: Critical Path Method
Level of Administration
- Central Level
- Intermediate Level
- Local Level
Types of Hospitals
- General Hospital
- Specialized Hospital
- Teaching Hospital
- Private Hospital
- Public Hospital
These hospitals provide medical and surgical services to treat various conditions and illnesses.
General Hospital
focus on pediatrics, oncology, cardiology, or orthopedics. They have specialized staff and facilities to cater to the unique needs of patients in those areas.
Specialized Hospitals
hospitals are affiliated with medical schools and are involved in training medical students, residents, and fellows. They often have research programs and provide advanced and specialized care.
Teaching Hospitals
are owned and funded by the government. They provide healthcare services to the general population, often focusing on underserved communities.
Public Hospitals
are owned and operated by individuals or organizations. They are usually funded through patient fees and private insurance.
Private hospitals
Staffing in Hospital
- medical staff
- nursing staff
- allied health professional
- administrative and support staff
- Ancillary staff
Physicians, surgeons, specialists, and other healthcare professionals who
provide direct patient care.
Medical staff
Registered nurses (RNs), licensed practical nurses (LPNs), and nursing
assistants are crucial in-patient care, medication administration, and monitoring.
Nursing staff
This category includes pharmacists, physical therapists, occupational therapists, radiologists, and laboratory technicians.
Allied Health professional
These include personnel involved in hospital administration,
finance, human resources, medical records, billing, and patient services.
Administrative and support staff
This includes individuals responsible for housekeeping, maintenance, security,
and food services.
Ancillary staff
is to enable our patient/doctor/nurse team to do their job as quickly, efficiently, economically, effectively, and humanly as possible to develop and maintain a caring environment within the Hospital.
Management
Principles of Management
- Unity of Command
- Span of Control
- Homogenous Assignment
- Delegation of Authority
Functions of Management
- Planning
- Organizing
- Staffing
- Leading
- Controlling
involves selecting the mission, goals, objectives, and actions required. It is defined as setting objectives, determining resources, and selecting courses and requires decision-
making,
Planning
includes the identification and classification of the required activities.
Organizing
filling and keeping filled the positions in the organizational structure.
Staffing
influences people to contribute effectively to the organization and group goals.
Leading/Directing
This is the measuring and correcting of the activities of the subordinates to ensure that the events conform to the plans
Controlling
Elements of Management
- Personal Management
- Financial management
- Material Management
- Time Management
Elements of Management
function of caring for staff in the organization
Personal Management
Steps of Personal Management
- Human Resources Planning
- Recruitment and Selection
This is an informed decision-making process designed to ensure enough competent people and appropriate skills are available to perform jobs where and when needed.
Human Resource Planning
aims to ensure that the organization’s demand for manpower is met by
attracting potential employees in a cost-effective and timely manner.
Recruitment and Selection
Steps in Recruitment
- Job Analysis
- Attracting the Application
Two components of Job Analysis
- Job specification
- Job description
a summary of the knowledge, skills, and personal characteristics required of the job holder to carry out the job to an acceptable performance standard.
Job specification
describes information about the job concerned viz title of job, overall purpose of the job, principle responsibilities, location of job, grade/salary level
of job etc.
Job description
Attracting the Aplication
- By advertisement
- Evaluating Applicants
- Selection
- Placement and Development
Elements of Management
one of the essential tasks of management and deals with how to
spend money and get maximum benefit for the organization.
Financial Management
formal financial statements of policies, plans, and goals designed to assure that
actions are taken within boundaries laid down by top management.”
Budget
A budget may be
- Developement
- Non-development (recurrent)
part of the budget is used for a new expenditure process, usually for a limited period, traditionally prepared according to an annual developmental program called the Annual Developmental Budget.
Developmental budget
a part of an organization’s budget for its non-developmental activities
Non-development budget
means keeping an eye on budget expenditures to see if expenses are
according to the schedule and to avoid inappropriate use of funds.
Monitoring Budget
- Monthly statements
- Excess statements
- Accounting
- Auditing
Tools for Monitoring
This is an analysis of proposed or past expenditures with respect not only to their legality but also to their desirability.
Audit
2 types of Audit
- Pre-Audit
- Post Audit
audit takes place before payment.
Pre-Audit
Audit done after payment has been made.
Post-Audit
If the auditors are unsatisfied with any transactions, they discuss them with the managers. If the manager fails to satisfy them,
Audit Objection
Elements of Management
It is the planning, purchasing, and maintaining of different items used in the hospitals. The job of a hospital administrator is to ensure;
Material Management
one of the most critical resources
Time
Elements of Management
can be done by making accurate duty rosters for the organizations and seeing that everything is done according to schedule. The management of time is an issue that is fundamental
to job performance.
Time Management
