Module 2: Creating A Talent Management System

Question 1

What are the 4 steps to creating a talent management system?

Answer 1

Competency Assesment
Performance Appraisal
Succession and Career Planning
Coaching Training and Development

Question 2

Describe the key elements of a successful performance appraisal system

Answer 2

Generic Performance Management
Drive Organizational Success
Appraise Executive Talent
Select Right Appraisal Model/Template

Question 3

Identify the key parameters for appraising executive talent.

Answer 3

High performing executives should:

• Model organizational values
• Demonstrate a high level of business acumen
• Have a style, manner and approach that garners respect from staff
• Empower others through providing the proper tools, removing needless obstacles, and teaching/training employees to manage themselves and their work

Question 4

A good appraisal model/template will

Answer 4

• include a criterion based Likert scale
• be driven by job description and business objectives
• allow for commentary from both managers and employees

Question 5

What is a Likert scale?

Answer 5

An instrument that:

1) Categorizes a subject for review (customer service, for example) and then,
2) Uses a scoring system

Question 6

What evidence should managers look for to ensure they promote the right people at the right time?

Answer 6

The ability to consistently solve the problems associated with their current role.