Module 2 Flashcards
Control of access and
enforcement
Customer service, welcoming and providing advice and guidance to customers • Control of access to and
within the premises • Enforcement of policy and entry conditions • Pre-entry search, including the use of
search equipment where provided • Ensuring compliance with licensing requirements, policies and the
law • Clearing and securing the venue at the end of the function • Undertaking venue and customer
searches.
The SIA groups the required standards into four areas as follows:
Personal appearance • Professional attitudes and skills • General conduct • Organisation/Company
values and standards.
Admission Policy
Normally, the policy will form part of the site assignment instructions. We have a legal obligation to act
fairly without discrimination, and by applying a set of clearly defined criteria in regards to admissions,
conduct and ejections, it becomes much less likely that door supervisors will be accused of
discrimination.
Admissions policies are also important for the venue in supporting its applications for functions and
premises licences.
The admissions policy indicates the measures that the venue managers will take to
support social responsibility policies, control antisocial behaviour, and assist local law enforcement
agencies. The policy will be important not only in deciding who enters the venue, but also in identifying
and deciding who may be asked or compelled to leave.
Admission Policy
Dress code • Behavioural expectations, particularly in regards
to antisocial behaviour • Policy on the admission of intoxicated clients • Search policies and conditions •
Times of opening • Maximum sizes of parties • Entrance fees • Proof of age or identity • Policy on
substance abuse.
Tried in Crown Court
Citizen’s Arrest
Tried in Magistrates Court
No rights of citizen’s arrest
Can be tried in the Magistrates Court or Crown Court
Citizen’s Arrest
No right to citizen’s arrest
Common Assault, Trespass, Vagrancy, Criminal Trespass
Offensive Weapons
Made or adapted weapons are items that are clearly crafted to cause injury.
intended offensive weapons
Ordinary Item
Breach of the Peace
A breach of the peace is riotous and disorderly behaviour that causes annoyance and disturbance to other people
that are not involved in the conflict
right to use
reasonable and proportionate force (including citizen’s arrest) to prevent further breach of the peace.
There is no power of arrest once the breach has finished, so an arrest occurring after the breach will be unlawful
Police should be called as soon as possible
Reasonable use of force
Common law has always recognised the right of any person to protect himself from attack and to act in the
defence of others, if necessary to inflict violence on another in doing so, to ensure personal safety.
These rights
are now enshrined in legislation and are recognised under the Human Rights Act.
Criminal Law Act 1967 Section 3, which states that reasonable, necessary or
proportionate force may be used to: Defend yourself or others • To protect property • To make an arrest for an
indictable offence • Preventing a serious crime.
What is reasonable depends on several factors
The gravity or severity of the crime you were trying to
prevent • Non-physical intervention was not a solution • All other possibilities exhausted • The relative strength of
the parties involved
General searches –
Everyone/every bag, e.g. airport, sporting event.
Specific Searches
Intelligence leading to a specific target - shopping centre/theft
Searching as part of admissions policy
maintain safety by enforcing the prohibition of dangerous
and illegal items and discouraging customers from bringing them in. Illegal items such as drugs and weapons
are banned at any venue, but venues might enforce specific rules against other items such as alcohol
purchased outside or chewing gum.
Random Searches
Manual/Electronic selection - 1 in 5 people, all blue cars, certain % of workforce
Searching exposes security staff to a number of risks and hazards
Violence • Needle stick
injuries • Contact with bio-hazards • Allegations of assault and planting • Contact with drugs • Contact with
weapons and in particular, bladed weapons.
Follow the SEARCHING acronym when carrying out a search:
S Seek permission and explain how you will carry out the search - remember a person can withdraw their
consent to be searched at any time, at which point searching activity should cease and the situation dealt
with as a refusal to be searched.
E Escort the person or vehicle to a safe area.
A Ask the person if they have any prohibited or illegal items on them, in their bag, locker or in the vehicle.
R Request that the person empties their own pockets, bag or locker.
C Control the search - use a systematic and methodical approach. Do not allow the person being searched
to take over the search. You are responsible for controlling the search and those who see you as a soft
touch will exploit such a weakness or inform others of it.
H Have a witness present.
I Items that have been seized must be recorded – use a search register to record details.
N Never put your hands inside any pockets or bags – there may be something sharp or dangerous inside.
G Give assistance if the person experiences any difficulties.
Always follow the search policy of the venue and use PPE supplied.
Best practice -
Females should only be searched by females, males should only be searched by
males.
Self-search -
This eliminates the risk of allegations of planting and
protects the searcher from injury
Searching minors
Always search in pairs and
for younger people, it can be advisable for their parents or friends to be in attendance. Do not ask minors to
remove any clothing other than outer garments (coats).
• Use self search to empty pockets
Stand side on to the person being searched to protect yourself from aggressive movements and start the
search at their head and neck – Ask the person to remove any headwear so that you can look inside (use
discretion when items of headwear are of a religious nature, if in any doubt, ask).
• Methodically work down the body from the head to the shoulders, arms, torso, legs and feet.
• Arms – Ask the subject to hold out their arms to the sides. Gently pat both upper and underside of the arm
up to the armpit area. Repeat the same with the opposite arm.
• Torso – Leaning slightly forward, place your arms underneath their arms and gently rub down the upper
shoulder and lower back areas of the torso, paying attention to the small of the lower back.
• Pat down the chest and abdomen areas of the torso (particular care should be taken that in the case of
female search the breasts are not touched).
• Feel over all clothing showing particular attention to pockets, waistbands and seams.
• Kneel down on one knee to search legs, this is a stable position that you can move back quickly from if
required. Using both hands, position one hand to the front of the leg and the other to the rear of the leg,
then work your way down the leg. Care should be taken not to place your hands on or near the genital area.
Repeat the process with the opposite leg.
Search Procedure
Ask the person to place the bag onto the table in front of any witnesses and to empty the contents of the bag
onto the table • Ask the person to show you that the inside of their bag and compartments are empty.
Check the contents of the bag as follows: Fan through books, magazines and paperwork • Ask the subject to
open any compartments built into electrical equipment • Ask the owner to open purses, wallets and toiletry
bags so that you can view the contents • Check passes and receipts for items being taken from the site.
Search the following: Zipper compartment • Handles and buckles • Pockets • Inner lining • Bottom of
bag/case.
A male may search a female’s bag and a female may search a male’s bag if consent is given. However,
particular discretion and sensitivity should be exercised and where possible the ‘gender rule’ should still be
applied, particularly when dealing with unfamiliar cultures
Personal Protective Equipment, such as safety gloves
safety gloves, will help protect from bio-hazards • Self-search
techniques will reduce the risk of needle stick activities, the risk of contact with bio-hazards, the risk of
violence, the risk of accusations of planting evidence, contact with drugs and weapons • Use of dedicated
search area reduces the risk of violence as the person being searched is isolated from others. Where such
Copyright © SAFE Ltd Page 8 of 31 Issue 7.0.2015
This product is provided under license. Only license holders are authorised to deliver materials from this training pack.
Unauthorised users will be prosecuted.
STUDENT
Working as a Door Supervisor within the Private Security Industry NOTES
facilities have CCTV, this provides still further protection • Searching with another member of security to act as
a witness reduces both the risk of violence and accusations of planting evidence • Always ensure that any
cuts or grazes that you might have are properly dressed. This reduces the risk of bio-hazards
Reasons for a
premises search
Checks of specific risks, such as toilet systems, waste bins, voids, etc, to ensure that no banned objects or
substances (eg weapons or drugs) have been hidden in them before opening (particularly where they have
been known to be used before)
• Ensuring that:
- Evacuation routes are clear and evacuation doors are functional and not obstructed
- Safety equipment is both located correctly and functioning
- Vulnerable areas are correctly secured
- Customers are not locked in premises when closing
• Check for suspicious packages
A full search of the venue may be conducted in response to a particular situation or threat. Venue searches
are generally linked to crime prevention and/or security. Reasons for conducting such searches include:
• Fire safety
• Crime prevention
• Response to bomb threat
• Organised VIP visit
• In response to information received
• Heightened state of security
Actions to take in
the event of a
search refusal
On entry – Inform them that you cannot allow entry without carrying out the search
• On exit – Inform them that if they refuse, senior management will be called and the police may be
contacted
– If it is an employee, explain that it is a condition of their contract of employment
• Explain why searches are carried out
• Try to obtain reasons for refusal
• Record the incident
• Report the refusal to site management and follow instructions given
• Remain polite at all times
As a door supervisor, you must never use force to detain a person refusing to be searched. Everyone has the
right to refuse a search. If the person refuses to remain with you whilst you are awaiting a decision by
management or awaiting their arrival, you should take as much detail as possible, i.e. name, address,
description, etc, and pass this on to management as an incident report.
Search register
This is likely to include: The name of the person being searched • The address of the person being searched •
The name of the person undertaking the search • The name of the person(s) witnessing the search • The date
and time that the search was undertaken • Details of any items illicit or illegal items found • Details of any
items confiscated and how they are stored secured.
Incident report
The incident report might be completed it illegal items are found, there are issues with the customer or
something out of the ordinary happens. The report is completed immediately after the incident and provides a
wider view of the event than the search register. It is likely to include: The name of the author, and time and
date that the report was completed • The nature of the incident and the time and date that it occurred • Details
of those involved in the incident and actions taken • If and when the incident was reported to the police, and
details of any police officers attending the venue and their actions.
Search Report
A search report might be completed, usually as an alternative to an incident report. It will cover the same
items as an incident report, but unlike an incident report, is only used for reporting details associated with
searches.
Dealing with
illegal items
Ask the person to remain with you while you contact management • Follow management or site assignment
instructions/venue policies • Retain any prohibited items that are found and record the details • If the person
refuses to stay with you, take details from them and complete the search register • Follow up by writing an
incident report.
Dealing with legal items that contravene the entrance policy of the venue
items that
contravene the
entrance policy of
the venue
Not all items that could be confiscated will be illegal. In addition to illegal items, venues may also have a policy
on tems that they will not allow customers to bring onto the premises. Such items could include:
Food and drink • Innocent items that could be used as a weapon, or could be dangerous. It is important to
remember that there may be genuine reasons for carrying such items and it is generally not an offence unless
it is certain that the person intends to use it to cause harm or damage. If in doubt, ask the customer to leave
the item with management before permitting entry.
Dealing with
confiscated items
When confiscating items, ensure that: Illegal items are handed over to your supervisor or kept in accordance
with venue policies • Confiscated items must be secured in a safe place • Illegal items are collected by the
police for use as evidence or destruction • Items that have contravened entry requirements are returned in
accordance with venue policy • Complete records and reports in accordance with the policy of the venue.
Recording item
seizures
Date & time article seized • How the article was found • Where the article was found • Description of item(s) • Disposal of item (where stored) • Description of persons it was found on or who it was found by (if handed in) • Action taken against person found with it in their possession • Details of witnesses • Name of supervisor who was notified • Name and number of police officers in attendance • Signature of person making the entry
No power of arrest
Trespass, Common Assault, Vagrancy, Prostitution
Indictable Offense
Theft, Robbery, Burglary, Aggravated assault
(including ABH & GBH and sexual)
Criminal damage including arson
Unlawful possession of weapons including firearm offences
Unlawful possession of drugs
Murder and manslaughter
Rape, Sexual Assaults
