Module 2 Flashcards
organized pattern of thought or behavior
schema
one who initiates a change effort
change agent
cognitive frameworks we use to make sense of things
schema
planned change; luxury of time and advance warning to manage the change
anticipatory change
change that is forced upon an organization because a threat or issue occurred (unexpected situations or circumstances)
reactive change
change stemming from a potential or actual crisis (imminent physical attack or major natural disaster)
crisis change
change that happens in increments; slow and takes place gradually over time
evolutionary change
change that represents a profound transformation of the organization; change happens whether one likes it or not and is done quickly to help organization
revolutionary change
unfreezing, changing and freezing (refreezing) are stages of which change model?
Lewin’s Model of Change
People in the organization are made aware of problems/performance gap and need for change. Which stage is this in Lewin’s Model of Change?
Unfreezing
People experiment with new workplace behavior to deal with needed change. Which stage is this in Lewin’s Model of Change?
Changing
People employ new skills and attitudes and are rewarded by the organization. Which stage is this in Lewin’s Model of Change?
Freezing
