Module 15 - Buiness Plans Flashcards

1
Q

What are primary stakeholders?

A

Those affected directly

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2
Q

Examples of primary stakeholders:

A

Owners of business

Employees / management

Customers

Suppliers

Local communities

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3
Q

What are secondary stakeholders

A

Those affected indirectly

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4
Q

Examples of secondary stakeholders

A

Government and regulators

Pressure groups

Competitors

General public

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5
Q

What does Mendelows matrix look like?

A
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6
Q

Mendelows matrix

Those with high interest and high power should be:

A

Managed closely

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7
Q

Mendelows matrix

Those with high power but low interest should be:

A

Kept satisfied

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8
Q

Mendelows matrix

Those with lower power but high interest should be:

A

Kept informed

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9
Q

Mendelows matrix

Those with low power and low interest should be:

A

Monitored

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10
Q

What is an executive summary?

A

A short section that summarises the business plan

It is essential that an executive summary is well written, persuasive, concise and that is stated the key conclusions and figures

A potential finance provider may dismiss an entire business based off of reading this

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11
Q

What should be included in the business details section

A

Business name

Address

Legal form e.g. sole trader…

Ownership structure

Description of product/service

Mission and vision statement

Aims and objectives

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12
Q

What should the industry and market analysis section include?

A

Analysis of internal (e.g. SWOT) and external factors (e.g. SWOT, PESTEC or Porters Five Forces)

Details on specific market segments targeted (not really sure but was in quiz)

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13
Q

Marketing strategy section should discuss what?

A

Details about how meeting sales targets

Launch strategy

Marketing mix

Distribution channels

Sales tactics

Brand development

Competitive reaction

Product and market development

Growth potential and scale-up plans

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14
Q

Operations plan should discuss what?

A

Manufacturing processes

Business model

Business controls

IP issues

Scalability of the business

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15
Q

Management, workforce and CV should include:

A

Information on day-to-day operations

People charged with governance of the business

Employees of the business

Job roles

(Some other things like CV of management)

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16
Q

Equipment and start-up costs section should include:

A

Details of business resources (e.g. existing premises, equipment and other assets (IP))

Start-up coasts to get the business set up

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17
Q

Financing section should include:

Sources of finance include?

A

Details on how the business has been financed (e.g. founders contributions)

Whether business will be funded by loan or equity financing

Sources of finance may include:

Bank loan
Equity investors including venture capitalists and business angels
Government grants
Incubators

18
Q

Forecasts and sensitivity analysis should include:

A

One of the most important parts - potential providers of finance will base their decision largely on this section

Profit/loss projections
Cash flow surplus/deficit projections
Forecast balances (assets, liabilities and capital)
Key ratios
Assumptions and commentary 

Sensitivity analysis (what if?)

19
Q

Financial projections for small start ups are generally expected for how long?

How long for larger businesses?

A

A three year period for smaller

A five year period for larger

20
Q

What is an executive summary?

What is essential for an executive summary?

A

A short section that summarises the business plan

Well written, persuasive, concise, states key conclusions and figures

21
Q

Could a potential provide of finance or investor dismiss and entire business plan based solely on reading the executive summary?

22
Q

Business details section should include (common exam q I have found)

A

Business name

Address

Legal form (eg sole trader)

Ownership structure (eg shareholder)

Description of product / service

Mission and vision statement

Aims and objectives

23
Q

External maker analysis would include

A

SWOT (OT)
PESTEC
Porter’s Five Forces

24
Q

Internal analyses would include

25
What would industry and market analysis section include?
Internal and external factors Details on marketing mix & how product will be promoted Details on size of industry, growth potential and structure of the industry, as well as market trends, buyer behaviour and market share
26
Customers and value proposition section should:
Outline the target market segment As well as the value proposition for the product or service
27
Marketing strategy should include:
``` How business will meet sales targets Launch strategy Marketing mix Distribution channels Sales tactics Brand development Competitive reaction Product and market development Growth potential and scale-up plans ```
28
Operations plan should include:
Manufacturing processes Business model Business controls IP issues Scalability of the business
29
Management, workforce and CV
Information on day-to-day operations, people charged with governance of the business, employees of the business and job roles Include CV of management and other key personnel
30
Components of a business plan
31
Equipment and start-up costs must include:
Details of business’ resources (eg equipment) as well as a List of start-up costs to get the business set up
32
Financing - what should it include?
Details on how the business has been financed (eg founders contributions, loan or equity) Details on longevity including any exit routes
33
Sources of finance for a business may include:
Bank loan Equity investors including venture capitalists and business angels Government grants Incubators
34
What are incubator firms What do they give?
Invite start-up businesses to become part of a cohort to participate in a programme The chance to work with mentors and advisors which offer them business expertise
35
What does the incubator scheme do? What happens at the end of the scheme?
Help develop start ups Start-ups are expected to prepare a business plan which is presented to potential investors to try and secure investment (think of the apprentice)
36
Forecasts and sensitivity analysis - what should be included?
Financial projections Profit/loss projections Cash flow surplus/deficit projections Forecast balances Key ratios (eg debtor days) Assumptions and commentary
37
Financial projections for start-ups are generally expected for how long?
A three year period
38
Financial projections for larger businesses are generally expected for how long?
A five year period
39
What is sensitivity analysis in the context of financial projections?
The process of re-calculating amounts using alternative assumptions to assess the impact on the profits/losses, cash flow surpluses/deficits, balances, and key ratios
40
Risks and strategic options should include
Risks that have been identified by the business Critical success factors How risks are monitored and mitigated Strategic options available to the business
41
Key milestones should include:
Commentary around the key milestones on the business’s journey so far Details around when they launched their first products, received funding or expanded their service offering