Module 13: Managing Work Groups And Teams Flashcards
Why do people join groups?
- Interpersonal attraction: people are attracted to each other
- Group activities: appeal to people
- Group goals: motivate people
- Need satisfaction: an individuals need for affiliation.
- Instrumental benefits: membership provides other benefits.
What are the benefits of working in a team?
- Give more responsibility for task performance to the workers who do the task.
- Empowers workers by giving them greater authority and decision-making freedom.
- Allow organizations to capitalize on the knowledge and motivation of their workers.
- Enable the organization to shed its bureaucracy and to promotes flexibility and responsiveness.
What is the first stage of group development?
Forming: members get acquainted test interpersonal behaviors.
Attempting to define the task and hoe the task will be accomplished.
Abstract discussions of task related concepts issues this frustrates some members
What is the second stage of group development?
Storming: members develop group structure or patterns of infraction.
Defensiveness, competition and factions
Arguing among members common even when
they agree
What is the third stage of group development?
Norming: members share acceptance of roles and have a since of unity.
Establishing and maintaining team ground rules.
More friendliness and confiding in one another.
What is the fourth stage of group development?
Performing: members enact roles, direct effort toward goal attainment and performance.
Ability if the group to prevent or work through
problems.
Close attachment to the team.
What is a social loafer?
Someone who believes that the work will get done no matter what so they don’t put force any effort.
What is a lone wolf?
The person in a group who does not like group projects and doesn’t believe that anyone is capable of doing anything correctly so they just exclude everyone and do it all on their own.
What are roles?
Roles are the parts individuals play in groups in helping the group reach its goal.
What is the role structure?
Set of defined roles and interrelationships among roles that group members define and accept.
What is role ambiguity?
When the sent role is unclear.
What is role overload?
When the role expectations exceed an individuals capacities.
When you bite off more than you can chew.
What is intermolecular conflict? Give one example.
Is a conflict between roles.
Have to work overtime when you are suppose to be coaching your child’s soccer game.
What is intrarole conflict and give one example.
Conflicting demands from different sources.
Boss wants you to work really hard and make him proud but your new coworkers don’t want you to outshine them so they don’t want you to work hard. (Do you want your boss to like you or your coworkers?!?)
What is intrasender conflict? Give one example.
When a single source sends contradictory messages.
Husband says you spend to much on groceries so you start to only buy hamburger helper and Mac and cheese and then your husband complains about the low quality of food.
