Module 12 Flashcards
Similarities of interview and test:
• Method for gathering data
• Used to make predictions
• Evaluated in terms of reliability
• Evaluated in terms of validity
• Can be administered in group or individual
• Structured or unstructured
good interviewing is actually more a matter of attitude than skill.
The proper attitudes
In a “stress interview,” the interviewer may deliberately induce discomfort or anxiety in the interviewee.
Responses to avoid
probes are appropriate and necessary. With children or individuals with mental retardation, for instance, one often needs to ask questions to elicit meaningful information.
PROBING
Responses to avoid in an unstructured interview:
• Judgmental or evaluative statements
• Probing statements
• Hostile responses
• False reassurance
One major principle of effective interviewing is keeping the interaction flowing.
Effective responses
Interview is a two way process:
- One person speaks first.
- “The other” & “So on”
These questions typically cannot be answered with a simple “yes” or
“no.”
(example)
• “What do you think about the new policy?”
• “How did you approach solving this problem?”
OPEN-ENDED QUESTION ✨️
questions that can be answered with a brief, specific response, such as “yes,” “no,” or a single piece of information. They often aim for straightforward or factual answers.
(example)
• “Did you complete the project?”
• “What is your favorite color?”
CLOSED-ENDED QUESTIONS✨️
interviewer as a rule lets the interviewee respond without interruption.
Responses to keep the interaction flowing✨️
bear little or no relationship to the interviewee’s response.
Level-One responses✨
communicates a superficial awareness of the meaning of a statement.
Level-Two responses✨️
interchangeable with the interviewee’s statement. According to Carkhuff and Berenson it is the minimum level of responding that can help the interviewee. Paraphrasing, verbatim playback, clarification statements, and restatements are all examples of _______.
Level-three responses✨️
not only provide accurate empathy but also go beyond the statement given.
In a level-four response, the interviewer adds “noticeably” to the interviewee’s response. In a level-five response, the interviewer adds “significantly” to it.
Level-Four/Level-Five responses✨️
impressive array of research has accumulated to document the power of the understanding response.
Active listening✨️
important tool in psychiatric and neurological examinations, the mental status examination is used primarily to diagnose psychosis, brain damage, and other major mental health problems.
Mental status examination
3 Developing interviewing skills:
Step 1: become familiar with research and theory on the interview
Step 2: learning such skills, supervised practice is needed.
Step 3: one must make a conscious effort to apply the principles involved in good interviewing.
SOURCES OF ERROR IN THE INTERVIEW
• Halo effect
• General standoutishness
• Misunderstanding of cultural differences
the critical questions about reliability have centered on inter-interviewer agreement (agreement between two or more interviewers). As with the validity studies, reliability coefficients for inter-interviewer agreement vary widely.
Interview reliability
