MODULE 11

Question 1

were among the first applications of IT worldwide. Their main usage is to store and retrieve information and conduct transactions related to travel-fare, reservations, and other activities.

Answer 1

COMPUTER RESERVATION SYSTEM

Question 2

dominated by major industry giants such as major tour operators and travel agencies, renowned hotel brands, airlines, entertainment sites and food & beverage caterers, etc

Answer 2

TIRE 1

Question 3

consists of Medium Scale Tourism Enterprises as well as Small Scale Tourism Enterprise.

Answer 3

TIRE 2

Question 4

uses of IT/ICT in the field of Travel and Tourism

Answer 4

E-TOURISM

Question 5

the digitization of all the processes and value chains in the tourism, travel, hospitality and catering industries that enable organizations to maximize their efficiency and effectiveness.

Answer 5

E-TOURISM

Question 6

Travel technology business functions

Answer 6

-E-COMMERCE AND E-MARKETING
-E-FINANCE AND E-ACCOUNTING
-E-HRM
-E-PROCUREMENT
-E-STRATEGY
-E-PLANNING
-E-MANAGEMENT

Question 7

APPLICATION OF E-TOURISM

Answer 7

FLIGHT TRACKING SYSTEM
DYNAMIC PACKAGING
COMPUTER RESERVATION SYSTEM
GLOBAL DISTRIBUTION SYSTEM
EXTENSIBLE MARKUP LANGUAGE
CUSTOMER RELATIONSHIP MANAGEMENT
AUDIO TOURS
GPS TOURS
BIOMETRIC PASSPORT
VIRTUAL TOUR
MOBILE TECHNOLOGY
SOCIAL NETWORKS
SPACE TOURISM

Question 8

is famous for the ability to store the information and retrieve it when required. It is also used for conducting transactions related to hotel books, air tickets, car rental, etc.

Answer 8

CRS

Question 9

is a linkage between the service providers in the travel industry, such as airlines, hotels, car rental companies and enabling automated transaction between travel service providers and the travel agencies.

Answer 9

GDS

Question 10

FAMOUS GDS

Answer 10

AMADEUS, GALILEO, SABRE, WORLDSPAN

Question 11

Another important application of this is the establishing of direct connections between Airlines and Travel Agencies.

Answer 11

XML

Question 12

is famous for the convenience it brings in when it comes to managing an organization’s interaction, not just with current customers, but also future customers

Answer 12

crm

Question 13

a pre-recorded message or commentary which includes the details of the places the tourist visits. Usually fed into a handheld device with headsets, the commentary provides the background information and other context related to the place of visit. Usually used in historical sites and museums, Audio Tours are also available of outdoor tours at selected locations.

Answer 13

AUDIO TOURS

Question 14

similar to an audio tour includes pre-recorded audio commentary through a handheld device, for mobile applications such as trains, walking tours, buses, boats, trolley, etc. uses the visitor’s location via satellite technology and provides the relevant information to them. These tours are available in multiple language simultaneously which can be downloaded in the cell phones and makes it possible to mine the common interest location of the visitors using the data from multiple users.

Answer 14

GPS TOURS

Question 15

Also known as E-Passport, contains the biometric information that can be used for identification of the traveller. It combines paper passport along with electronic biometric information of the owner.

Answer 15

BIOMETRIC PASSPORT

Question 16

is all about the analysis of physical characteristics that are unique to a person. It can include fingerprints, retinal scans and signatures.

Answer 16

BIOMETRIC

Question 17

is an online media presentation that represents a real location in the most realistic form possible. It comprises of videos as well as sill images and may include sound effects, text, narration and music.

Answer 17

VISUAL TOUR

Question 18

Organized by Dept. of Computer Science, Garden City University, Bangalore-560049, India Cutting edge developments such as Global Positioning System service, Geo Tagging, search based on location, and online mapping facility, which has become possible through mobile service, has so much more to offer to the traveller at their respective travel destinations.

Answer 18

MOBILE TECHNOLOGY

Question 19

promoted by organizations such as Commercial Spaceflight Federation, Russian Space Agency, etc.

Answer 19

SPACE TOURISM

Question 20

plays a critical role in acquiring information, processing of that information, as well as storing the information for further use.

Answer 20

IT