Module 1 Personal Management

Question 1

What is a personal management

Answer 1

Personal management it refers to they is organizing and planning of effectiveness to improve performance in the workplace

Question 2

What is management

Answer 2

Management refers to the group of people whom are able to achieve a specific goal

Question 3

What is leadership

Answer 3

It refers to the ability on individual has to influence or support others to achieve a common goal

Question 4

What is a habit

Answer 4

It refers to the process of doing something constantly

Question 5

What are the three types of habit

Answer 5

1 knowledge
An ability to understand why and what are you doing
2 Skills
An ability to understand how will you do it
3 Desire
It refers to the motivation one individual had to complete the goal

Question 6

What’re the seven effective habits [ divided into two factors] private and public

Answer 6

1 Private Victories
pro-active
Begin with the end nind
Priorities
2 public Victories
Win/win combinations
Other point of view?
Synergy

Question 7

Explain the private Victories

Answer 7

1 Proactive: whereby people fail to be accountable for their actions but they blame it on other people influence
2 Begin with the end mind : it whereby an individual decides to make a difference with their current situation
3 priorities: it refers to the processes of putting important matters first to be dealt with them first

Question 8

What are the public Victories

Answer 8

1 Win/Win: it refers to the acceptance of the risks
2 other point of view:it refers to the process whereby the depend other perspective
3 Syengry: it refers to the interaction of two or more individuals to build a win/Win

Question 9

What are the four personal motivation

Answer 9

1 physical
2 mental
3 spiritual
4 social emotions

Question 10

What are the four resources for a manager need to manage

Answer 10

1human : workers
2 financial : finance
3 physical : building assets
4 technology: production processes

Question 11

What are four factors that a manager should

Answer 11

1 planning
2 organising
3 leadership
4 controlling

Question 12

What the types of skills

Answer 12

1 Human skills : the manager must be able to deal with people
2 Technical skills : must be an expert in the specific field
3 Conceptual skills : the manager must be able to apply and adapt in the methods

Question 13

What are the different levels in the management

Answer 13

1 Top level Management
2 Middle level Management
3 Lower level Management

Question 14

What is buisness environment/ Management environment

Answer 14

It refers to the environment under which the business operates and which factors can influence the buisness

Question 15

What are the different types of buisness environment [ direct and indirect environment]

Answer 15

Direct environment
- Customer
- Suppliers
- competition
- government
Indirect environment
- Politics
- culture
- international
- environment
- economy
- technology

Question 16

What are the business functions

Answer 16

1 Finance
2 Personnel[ Human Resources]
3 Marketing
4 Production

Question 17

What are the different types of decisions

Answer 17

1 personal vs business decisions : decisions taken by yourself and they get to influence the entity
2 strategy vs operational decisions : strategies are the future direction, operations are the daily direction
3 structured vs unstructured:
4 centralized decision: decision taken by the top level Management
5 decision making style: refers to the way you are making a decision
6 decentralized decision: made by the lowest management
7 participative decision : it refers to small groups of individuals making a decision

Question 18

What are the personal influences 1

Answer 18

1 impulsive - decision taken with no knowledge or appropriate information
2 over caution- hesitate without a good reason
3 Ego defensive- over concern about self and the effect
4 intelligence - experience, education and general intelligence ability

Question 19

Decision making process

Answer 19

Step 1 define the problem
Step 2 gather and analysis information
Step 3 put it in writing
Step 4 establish a decision making process
Step 5 alternative solution
Step 6 determine the results
Step 7 take actions
Step 8 follows ups

Question 20

What are the techniques used to stimulate creativity and alternative solutions

Answer 20

1 generation of alternative - they is no wrong or right in this process mainly looks at one problem and finds different solutions
2 reserves method - turns the problems upside down and inside out
3 Brainstorming- individuals layout the ideas and then break it down
4 challenging assumptions : arrangement of ideas but the ideas are usually assumed
5 suspended judgements- these are the problem solving that allows you to
6 fractioning

Question 21

What is ethics

Answer 21

It refers to the moral principles or set of values held by an individual group

Question 22

What are the question needed to be asked

Answer 22

Q1 it is legal
Q2 is it balanced
Q3 how will it make you feel moral stances

Question 23

What are the selection processes of an interview (7 steps)

Answer 23

1 intiatial interview
2 application form
3 interview
4 tests
5 approved by supervisor
6 physical examination
7 induction and orientation