Module 1 Personal Management Flashcards
What is a personal management
Personal management it refers to they is organizing and planning of effectiveness to improve performance in the workplace
What is management
Management refers to the group of people whom are able to achieve a specific goal
What is leadership
It refers to the ability on individual has to influence or support others to achieve a common goal
What is a habit
It refers to the process of doing something constantly
What are the three types of habit
1 knowledge
An ability to understand why and what are you doing
2 Skills
An ability to understand how will you do it
3 Desire
It refers to the motivation one individual had to complete the goal
What’re the seven effective habits [ divided into two factors] private and public
1 Private Victories
pro-active
Begin with the end nind
Priorities
2 public Victories
Win/win combinations
Other point of view?
Synergy
Explain the private Victories
1 Proactive: whereby people fail to be accountable for their actions but they blame it on other people influence
2 Begin with the end mind : it whereby an individual decides to make a difference with their current situation
3 priorities: it refers to the processes of putting important matters first to be dealt with them first
What are the public Victories
1 Win/Win: it refers to the acceptance of the risks
2 other point of view:it refers to the process whereby the depend other perspective
3 Syengry: it refers to the interaction of two or more individuals to build a win/Win
What are the four personal motivation
1 physical
2 mental
3 spiritual
4 social emotions
What are the four resources for a manager need to manage
1human : workers
2 financial : finance
3 physical : building assets
4 technology: production processes
What are four factors that a manager should
1 planning
2 organising
3 leadership
4 controlling
What the types of skills
1 Human skills : the manager must be able to deal with people
2 Technical skills : must be an expert in the specific field
3 Conceptual skills : the manager must be able to apply and adapt in the methods
What are the different levels in the management
1 Top level Management
2 Middle level Management
3 Lower level Management
What is buisness environment/ Management environment
It refers to the environment under which the business operates and which factors can influence the buisness
What are the different types of buisness environment [ direct and indirect environment]
Direct environment
- Customer
- Suppliers
- competition
- government
Indirect environment
- Politics
- culture
- international
- environment
- economy
- technology
What are the business functions
1 Finance
2 Personnel[ Human Resources]
3 Marketing
4 Production
What are the different types of decisions
1 personal vs business decisions : decisions taken by yourself and they get to influence the entity
2 strategy vs operational decisions : strategies are the future direction, operations are the daily direction
3 structured vs unstructured:
4 centralized decision: decision taken by the top level Management
5 decision making style: refers to the way you are making a decision
6 decentralized decision: made by the lowest management
7 participative decision : it refers to small groups of individuals making a decision
What are the personal influences 1
1 impulsive - decision taken with no knowledge or appropriate information
2 over caution- hesitate without a good reason
3 Ego defensive- over concern about self and the effect
4 intelligence - experience, education and general intelligence ability
Decision making process
Step 1 define the problem
Step 2 gather and analysis information
Step 3 put it in writing
Step 4 establish a decision making process
Step 5 alternative solution
Step 6 determine the results
Step 7 take actions
Step 8 follows ups
What are the techniques used to stimulate creativity and alternative solutions
1 generation of alternative - they is no wrong or right in this process mainly looks at one problem and finds different solutions
2 reserves method - turns the problems upside down and inside out
3 Brainstorming- individuals layout the ideas and then break it down
4 challenging assumptions : arrangement of ideas but the ideas are usually assumed
5 suspended judgements- these are the problem solving that allows you to
6 fractioning
What is ethics
It refers to the moral principles or set of values held by an individual group
What are the question needed to be asked
Q1 it is legal
Q2 is it balanced
Q3 how will it make you feel moral stances
What are the selection processes of an interview (7 steps)
1 intiatial interview
2 application form
3 interview
4 tests
5 approved by supervisor
6 physical examination
7 induction and orientation
