Exam Preparation Flashcards
What is leadership
It refers to the influence one has on others to obtain common goals
What is leadership
It refers to the influence one has on others to obtain common goals
What is management
It refers to the control of a group of individuals in order to achieve commons goals
What is an habits
An habits refers to the daily routine has to do over and over
What are three types of habits
1 knowledge
It refers to the ability of knowing what to do and why
2 Skills
It refers to the ability where you ate required to know how to do it
3 Desire
It refers to the motivation you can have to do something
What are the seven effective habits private and public vortories
1 Private Votories
> Proactive
It refers to the ability of being able to take accountability for the influence others have on you
> Begin with an end mind
It refers to the ability where you can take the current situation and turn it into a win or make a difference
> Determine your priorities
It refers to the importance matters that must be dealt with it
Public Votories
> Win/Win combinations
Applies to the process whereby one has to accept the mutual benefit of taking a risks
> The other point of view
It whereby people have different views and difference based on they language background
> Syengry
It refers to the ability to work with two or more people to achieve a common goal
> personal motivation
It refers to the ability to motivate yourself to achieve your goals
What are the four personal motivation
1 physical
2 mental
3 Spritual
4 social emotions
What are the four types of resources a manager must have
1 Human Resources
Ability to work with workers
2 Financial Resources
Investment and cash flows
3 Physical Resources
Building and Equipment
4 Technology
Production process and the internet
What are the four factors to ensure all the objectives I meet
1 Planning
Process whereby all the activities of the organization mainly goals and objectives
2 Organisation
This process is whereby it deals with the established effectiveness by organizing the workers and equipment
3 leadership
Inrerefence of the ability to influence a group of people and guide them to achieve goals
4 Controlling
Focus on the process whereby they is comparing of actual results within the organization plan to keep control
What are the types of skills required for a Manger
1 Technical skills
Refers to the process whereby the individual has skills on the specific position and must be an expert in the field
2 Human Skills
Refers to the ability whereby the manager can interact well with the people within the workplace and has great communication girls
Conceptual Skills
Whereby the manager must obtain the ability to apply and adapt to the existing methods and techniques
The different types of levels in management
1 Top Level Management
2 Middle level Management
3 Lower level Management
What is environmental scanning
It refers to whereby it is the process of gathering information about the factors that effect the buisness internally and externally
What are the indirect and direct environment
Indirect environment
Political
International
Environment
Economy
Culture
DIRECT ENVIRONMENT
Consumer
Competition
Government
Suppliers
What are the business functions
1 finance
2 marketing
3 production
4 personnel
What are the internal business environment
1 Formal organization
The buisness at which it structured to achieve the goals it includes allocated tasks and dividing people
2 Informal organization
The business at which it develops as a results of the employment needs that are fulfilled by the formal business
3 external organization
A distinction drained between the direct external environment and indirect external
