Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

CPC Reviewer > Module 1: Introduction To Communication > Flashcards

Module 1: Introduction To Communication Flashcards

1
Q

-An exchange of facts, ideas, opinions, or emotions by two or more persons—Newman and Summer

-Is a way of sending information to people by using technology

A

Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Communication’s Latin origin, meaning to share or to make common

A

Comunicare

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Components of Communication

A
  1. Have an Objective
  2. Consider your Audience
  3. Be clear
  4. Check for understanding
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Types of Demographic

A
  1. Ethnicity
  2. Race
  3. Religion
  4. Sex and Gender
  5. Marital Status
  6. Age
  7. Group Affiliation
  8. Occupation/Socio-economic Status
  9. Regions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Types of Psychographics

A
  1. Motivation
  2. Values
  3. Level of Agreement/Attitude
  4. Beliefs
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Types of Environmental factors

A
  1. Nature of Event
  2. Location
  3. Size of Audience
  4. Physical arrangement
  5. Technology
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Types of Temporal factors

A
  1. Time of Day
  2. Speaking Order
  3. Length of Speech
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Different types of Communication

A
  1. Intrapersonal Communication
  2. Interpersonal Communication
  3. Mass Communication
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The type of communication we use when we talk to or communicate with ourselves

A

Intrapersonal Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

-The type of communication we use when we talk with another person or group of people
-uses verbal and non verbal communication channels

A

Interpersonal communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Forms of Interpersonal Communication

A
  1. Dyadic Communication
  2. Small Group Communication
  3. Public Communication
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

A form of Interpersonal Communication where two people communicate face to face

A

Dyadic Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A form of Interpersonal Communication where three or more individuals are communicating

A

Small Group Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

A form of Interpersonal Communication when a person delivers a speech in a public setting

A

Public Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Three reasons why a speaker delivers a speech in public

A

•To entertain
•To inform
•To persuade

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

-Also called “one is to many”
-Uses the media as it’s medium to communicate to mass audience

A

Mass Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Mediums for Mass Communication

A

Old media and New Media

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Includes oral(spoken) and written communication

A

Verbal Communication

19
Q

Types of Verbal Communication

A
  1. Emotive Communication
  2. Evasive Communication
  3. Jargon Communication
  4. Argot Communication
  5. Abstract Communication
  6. Overly Abstract Communication
20
Q

Is the deliberate choice of words to elicit emotion in others

A

Emotive Communication

21
Q

Is a language that is used to avoid a situation

A

Evasive Communication

22
Q

It is a language used by personnel in a particular field

A

Jargon Communication

23
Q

It is a language used by various groups

A

Argot Communication

24
Q

It is a language used to describe ideas

A

Abstract Communication

25
Q

Leaves too much room for interpretation

A

Overly Abstract Communication

26
Q

•Refers to a wide array of behaviours by which we communicate message without the use of the voice—McDermott(2008)
•is when information is transferred from sender to receiver without the use of words— Lord, et al. (2012)

A

Nonverbal Communication

27
Q

Elements of Non-Verbal Communication

A
  1. Vocalics/Paralanguage
  2. Proxemics
  3. Chronemics
  4. Artifacts
  5. Movement
28
Q

Uses volume, tone pitch, and rate of speaking to give additional meaning or emphasize what is spoken

A

Vocalics/Paralanguage

29
Q

•Uses space to convey idea or image
•a significant factor of how close or intimate we feel towards people

A

Proxemics

30
Q

•an attitude of time which disclose information with others about status and relationship with others

A

Chronemics

31
Q

Refers to things a person owns, use, wear, and even discard

A

Artifacts

32
Q

•Uses your posture, gesture, facial expression, body language, and everything you do
•Most obvious in communicating messages

A

Movement

33
Q

Principles of Communication

A

•Completeness
•Conciseness
•Consideration
•Concreteness
•Clarity
•Correctness
•Courtesy

34
Q

•Gives full information
•Contains all facts the reader/listener needs for the reaction you desire

A

Completeness

35
Q

•short, simple, straightforward

A

Conciseness

36
Q

•You prepare every message with the recipient in mind and try to put yourself in his/her place
•also called “you-attitude”, empathy, the human touch, etc.

A

Consideration

37
Q

Being specific, definite, and vivid rather than vague and general

A

Concreteness

38
Q

•Getting your message across so the receiver will understand what you’re trying to convey
•you want to interpret your words with the same meaning you have in mind

A

Clarity

39
Q

Compromises more that proper grammar, punctuation, and spelling

A

Correctness

40
Q

•Courteous messages help to strengthen present business, friendships, as well as make new friends
•Stems from sincere you-attitude

A

Courtesy

41
Q

•Refers to how a person’s values influence the conduct of his interaction with another person or a group of people.

A

Communication Ethics

42
Q

Who made the 10 Basics of ETHICAL Communication

A

Jone Johnson Lewis

43
Q

Key Principles of Ethical Communication

A
  1. Honesty
  2. Openness to Other’s Views
  3. Commitment
  4. Consensus Building

CPC Reviewer (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions