Module 1: Introduction To Communication Flashcards
-An exchange of facts, ideas, opinions, or emotions by two or more persons—Newman and Summer
-Is a way of sending information to people by using technology
Communication
Communication’s Latin origin, meaning to share or to make common
Comunicare
Components of Communication
- Have an Objective
- Consider your Audience
- Be clear
- Check for understanding
Types of Demographic
- Ethnicity
- Race
- Religion
- Sex and Gender
- Marital Status
- Age
- Group Affiliation
- Occupation/Socio-economic Status
- Regions
Types of Psychographics
- Motivation
- Values
- Level of Agreement/Attitude
- Beliefs
Types of Environmental factors
- Nature of Event
- Location
- Size of Audience
- Physical arrangement
- Technology
Types of Temporal factors
- Time of Day
- Speaking Order
- Length of Speech
Different types of Communication
- Intrapersonal Communication
- Interpersonal Communication
- Mass Communication
The type of communication we use when we talk to or communicate with ourselves
Intrapersonal Communication
-The type of communication we use when we talk with another person or group of people
-uses verbal and non verbal communication channels
Interpersonal communication
Forms of Interpersonal Communication
- Dyadic Communication
- Small Group Communication
- Public Communication
A form of Interpersonal Communication where two people communicate face to face
Dyadic Communication
A form of Interpersonal Communication where three or more individuals are communicating
Small Group Communication
A form of Interpersonal Communication when a person delivers a speech in a public setting
Public Communication
Three reasons why a speaker delivers a speech in public
•To entertain
•To inform
•To persuade
-Also called “one is to many”
-Uses the media as it’s medium to communicate to mass audience
Mass Communication
Mediums for Mass Communication
Old media and New Media
Includes oral(spoken) and written communication
Verbal Communication
Types of Verbal Communication
- Emotive Communication
- Evasive Communication
- Jargon Communication
- Argot Communication
- Abstract Communication
- Overly Abstract Communication
Is the deliberate choice of words to elicit emotion in others
Emotive Communication
Is a language that is used to avoid a situation
Evasive Communication
It is a language used by personnel in a particular field
Jargon Communication
It is a language used by various groups
Argot Communication
It is a language used to describe ideas
Abstract Communication
Leaves too much room for interpretation
Overly Abstract Communication
•Refers to a wide array of behaviours by which we communicate message without the use of the voice—McDermott(2008)
•is when information is transferred from sender to receiver without the use of words— Lord, et al. (2012)
Nonverbal Communication
Elements of Non-Verbal Communication
- Vocalics/Paralanguage
- Proxemics
- Chronemics
- Artifacts
- Movement
Uses volume, tone pitch, and rate of speaking to give additional meaning or emphasize what is spoken
Vocalics/Paralanguage
•Uses space to convey idea or image
•a significant factor of how close or intimate we feel towards people
Proxemics
•an attitude of time which disclose information with others about status and relationship with others
Chronemics
Refers to things a person owns, use, wear, and even discard
Artifacts
•Uses your posture, gesture, facial expression, body language, and everything you do
•Most obvious in communicating messages
Movement
Principles of Communication
•Completeness
•Conciseness
•Consideration
•Concreteness
•Clarity
•Correctness
•Courtesy
•Gives full information
•Contains all facts the reader/listener needs for the reaction you desire
Completeness
•short, simple, straightforward
Conciseness
•You prepare every message with the recipient in mind and try to put yourself in his/her place
•also called “you-attitude”, empathy, the human touch, etc.
Consideration
Being specific, definite, and vivid rather than vague and general
Concreteness
•Getting your message across so the receiver will understand what you’re trying to convey
•you want to interpret your words with the same meaning you have in mind
Clarity
Compromises more that proper grammar, punctuation, and spelling
Correctness
•Courteous messages help to strengthen present business, friendships, as well as make new friends
•Stems from sincere you-attitude
Courtesy
•Refers to how a person’s values influence the conduct of his interaction with another person or a group of people.
Communication Ethics
Who made the 10 Basics of ETHICAL Communication
Jone Johnson Lewis
Key Principles of Ethical Communication
- Honesty
- Openness to Other’s Views
- Commitment
- Consensus Building