Module 1 Flashcards
RACI Matrix
RACI is an acronym that stands for responsible, accountable, consulted and informed. Identifies who is responsible for making decisions and how the people responsible are supported.
Pre-Assignment
When the physical or team resources for a project are determined in advance
Virtual Teams
Groups of people with a shared goal who fulfill their roles with little or no time spent meeting face to face.
Stakeholder
anyone with interest in a project
Servant Leadership
Common in agile projects. It’s the practice of leading through service to the team , by focusing on understanding and addressing the need and development of team members in order to enable the highest possible team performance
Physical resources
Equipment, Materials, Supplies, Facilities, and Infrastructure that are utilized by your project, or become a part of your project deliverable.
Team Charter
A document that enables the team to establish its values, agreements, and practices as it performs its work together.
Ground rules
List of all behaviors that are considered to be acceptable and unacceptable in the context of the management of the project.
Conflict Resolution Methods
1)Withdraw/avoid. Retreating from an actual or potential conflict situation; postponing the issue to be better prepared or to be resolved by others. 2)Smooth/accommodate. Emphasizing areas of agreement rather than areas of difference; conceding one’s position to the needs of others to maintain harmony and relationships. 3)Compromise/reconcile. Searching for solutions that bring some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict. This approach occasionally results in a lose-lose situation. 4)Force/direct. Pushing one’s viewpoint at the expense of others; offering only win-lose solutions, usually enforced through a power position to resolve an emergency. This approach often results to a win-lose situation. 5)Collaborate/problem solve. Incorporating multiple viewpoints and insights from differing perspectives; requires a cooperative attitude and open dialogue that typically leads to consensus and commitment. This approach can result in a win-win situation.
Brainstorming
A technique where the facilitator works with the team to identify project risks in a free-form session where the ideas are generated, built on and recorded
Service Level Agreement
Service Level Agreement (SLA): A contract between a service provider (internal or external) and the end user that describes the level of service expected from the service provider.
Resource calendars
Identifies working days, shifts, and when specific resources are made available to the project.
Go-live blackouts
• Black-Out times occur when the deliverables are handed over for implementation. • Suspends changes. • Reduces risks as a solution is released to customers. • GoLive occurs at the end of the project timeline, and black-out times may be negotiated in advance based on the overall project schedule and timeline. •In an Agile approach, there may be numerous releases of aspects of the solution over the project’s timeline, and black-out times (if needed) will be negotiated as the project approaches a release threshold.
Expert judgement
A technique in which judgment is provided based upon a specific set of criteria and/or expertise that has been acquired in a specific knowledge area.
Lessons learned
Lessons Learned Register is a project document used to record knowledge gained during a project so that it can be used in the current project and entered into the lessons learned repository.
