Module 1

Question 1

Meaning of professionalism

Answer 1

Desirable workplace behavior, having integrity being ethical. Maintaining positive online presence.

Question 2

Profession

Answer 2

Calling that requires specialized knowledge and intensive academic preparations.

Question 3

Professionals Characteristics (5)

Answer 3

• Require advanced training and experience
• exercise discretion and judgement in work
• work can’t be standardized
• contribute to society and assist other professionals
• carry special rights and responsibilities

Question 4

Dimensions of Professional Behaviour (6)

Answer 4

• Courtesy and Respect
• Appearance and Appeal
• Tolerance and Tact
• Honesty and Ethics
• Reliability and Responsibility
• Diligence and Collegiality

Question 5

Codes of Conduct

Answer 5

• Designed to anticipate and prevent certain types of behaviour, framework on which professions are built.

Question 6

Codes of Conduct purpose

Answer 6

• Outline overall principles of proper conduct

- Create environment rich in moral and ethical values and behaviour

Question 7

Importance of Acting According to code of conducts (4)

Answer 7

• ethical decision making
• high standards of practice and ethical behaviour
• Trust and respect from public
• Evaluation benchmark for self-assessment
  (for individual, profession, and society)

Question 8

Important Codes of Conduct for IT Professionals

Answer 8

• standards (for what is expected of IT professionals)
• access (IT profess. not supposed to manipulate pre-authorised access to hardware information)
• prevention (preventing professionals from behaving maliciously and harmfully with company stuff)
• skills (motivates professionals to stay in chosen skill set, be more effective)
• types (specifically affects certain types of professionals)

Question 9

Factors that influence level of ethical behaviour in organisation

Answer 9

• knowledge level
• moral values
• attitudes