Module 1

Question 1

An organizational member who oversees the work of non-supervisory staff is normally called a

Answer 1

supervisor

Question 2

When a manager assigns responsibilities, he/she is performing the function

Answer 2

organizing

Question 3

When disciplining staff, the manager is performing the function of

Answer 3

controlling

Question 4

A department that does not directly contribute to the achievement of major organizational goals is a ____ department

Answer 4

staff

Question 5

In an advertising agency, the advertising manager is a _____ manager.

Answer 5

line

Question 6

____ skills are extremely important for top-level managers.

Answer 6

conceptual

Question 7

When you develop a new strategy to deal with staff shortages and declining budget allocations, you are exercising your ____ managerial role.

Answer 7

decisional