Module 1

Question 1

Initiating, maintaining and terminating relationships
Influencing and persuading
Airing concerns, fears, questions
Managing and resolving personal, national and international issues

Answer 1

Communication

Question 2

Communication also means?

Answer 2

To share or to make common

Question 3

Process of Communication

Answer 3

Sender
Message
Channel
Receiver
Feedback

Question 4

Graphic representation of the proposed elements included in the communication process

Answer 4

Communication Models

Question 5

Enumerate the five communication models

Answer 5

Lasswell Model of Communication
Shannon-Weaver’s Model of Communication
Schramm’s Model of Communication
Berlo’s SMCR Model of Communication
Barnlund’s Transactional Model of Communication

Question 6

One of the earliest and most influential communication models

Answer 6

Lasswell Model of Communication

Question 7

The mother of all communication models

Answer 7

Shannon-Weaver’s Model of Communication

Question 8

This model of communication shows that communication is not linear - all involved in the communication process will eventually become the sender and receiver

Answer 8

Schramm’s Model of Communication

Question 9

This model breaks down communication into four main components, wherein each component is influenced by various factors that can enhance/hinder the communication process.

Answer 9

Berlo’s SMCR Model of Communication

Question 10

Communication is a dynamic, continuous process where both parties are simultaneously sending and receiving messages. It emphasizes the transactional nature of communication, where roles of sender and receiver are interchangeable.

Answer 10

Barnlund’s Transactional Model of Communication