Module 1

Question 1

What does interaction mean?

Answer 1

Mutual, reciprocal, action, or influence.
If you give something, you will get something in return.

Question 2

It is an occasion when two people or more people or things communicate with or react to each other

Answer 2

Interaction

Question 3

Refers to the interaction of humans and computers.

Answer 3

The letter I in HCI

Question 4

Is which where the interaction takes place

Answer 4

Interface

Question 5

A cross disciplinary area that deals with understanding how humans use computers and how computer respond to user actions (feedback)

Answer 5

Human Computer Interaction - HCI

Question 6

To produce usable and safe systems, as well as functional systems.

Answer 6

The goal of HCI

Question 7

What is the goal of HCI?

Answer 7

To produce usable and safe systems, as well as functional systems.

Question 8

The goal of HCI

Answer 8

Understand the factors that determine how people use technology

Question 9

The goal of HCI

Answer 9

Develop tools and techniques to enable building suitable systems

Question 10

The goal of HCI

Answer 10

Achieve efficient, effective and, and safe interaction

Question 11

The goal of HCI

Answer 11

Put people first

Question 12

The system should be designed to match their requirements. True or false?

Answer 12

True

Question 13

People should not have to change the way that they use a system in order to fit in with it. True or false?

Answer 13

True

Question 14

What are the Factors of HCI?

Answer 14

Organization Factors
Environmental Factors
The User
Comfort Factors
User Interface
Task Factors
Constraints
System Functionality
Productivity Factors

Question 15

Increase output, increase quality, decrease costs, decrease errors, increase innovation

Answer 15

Productivity Factors

Question 15

Easy, complex, novel, task allocation, monitoring, skills

Answer 15

Task Factors

Question 16

Cognitive processes and capabilities
Motivation, enjoyment, satisfaction, personality, experience

Answer 16

The User

Question 16

Seating, equipment, and layout.

Answer 16

Comfort Factors

Question 17

Training, job design, politics, roles, work organization

Answer 17

Organization Factors

Question 18

Hardware, software, application

Answer 18

System Functionality

Question 19

Cost, timescales, budgets, staff, equipment, buildings

Answer 19

Constraints

Question 20

Noise, heating, lighting, ventilation
Health and Safety Factors

Answer 20

Environmental Factors

Question 21

Input devices, output devices, dialogue structures, use of color, icons, commands, navigation, graphics, natural language, user support, multimedia

Answer 21

User Interface

Question 22

It is the process when a user makes an action and the computer gives a response or feedback.

Answer 22

Interaction

Question 22

Components of HCI

Answer 22

Human Computer Interaction

Question 23

It refers to any technology ranging from small devices such as mobile phones to large scale computers.

Answer 23

Computer

Question 24

It can also be a website or anything with interface.

Answer 24

Computer

Question 24

It refers to a person or group that uses the computer system.

Answer 24

Human

Question 25

It is concerned with making systems easy to learn and use.

Answer 25

Usability

Question 26

What are the 5 quality components of Usability?

Answer 26

Learnability Efficiency Memorability Errors Satisfaction

Question 27

One of the key components of HCI

Answer 27

Usability

Question 28

The ____, ____, and ____ you spent to build them will go to waste.

Answer 28

time, effort, and money

Question 29

It is about creating effective user interfaces.

Answer 29

Usability

Question 30

According to ____ ____ ____, a usable system is defined by 5 quality components.

Answer 30

Nielsen Norman Group

Question 31

WHY USABILITY? What are the few reasons how things end up being deemed as unusable?

Answer 31

Poor project planning Poor User Interface and User Experience Designers are often well versed with Computer systems and programming languages Incorrect assumptions with regard to system requirements Lack of user involvement and training

Question 31

How many errors do users make when using the application?

Answer 31

Errors

Question 31

A discipline that software designers can follow to evaluate a business system, website, or mobile application.

Answer 31

Usability

Question 32

Is it easy to learn?

Answer 32

Learnability

Question 32

How quick can they perform a certain tasks once they know how to use the application?

Answer 32

Efficiency

Question 33

Are the commands, controls, and other functions easy to remember?

Answer 33

Memorability

Question 34

How satisfied are the user with the application?

Answer 34

Satisfaction

Question 35

It is an element that is displayed when the cursor hover at an icon, hyperlink, image, or other element. It will make it easier to know what that icon is for.

Answer 35

Tooltip

Question 35

_____ at one computer application but _____ at another one, so users will belong to different categories for particular computer systems.

Answer 35

Novices, experts

Question 36

These are users who have never used the system before.

Answer 36

Novices

Question 36

Categories of User

Answer 36

Expert Occasional Novices Novices at one computer application but expert at another one

Question 37

These are users with detailed knowledge of that particular system.

Answer 37

Expert

Question 37

These are users who know well how to perform the tasks they need to perform frequently.

Answer 37

Occasional

Question 38

User response to poor design

Answer 38

Confusion Boredom Frustration Anger

Question 39

(Example Scenario) Make users guess what to do. Where to look or what to do first. When there are too much details or display in a single page.

Answer 39

Confusion

Question 40

(Example Scenario) Imagine that deadline of your project is tomorrow and yet you are nowhere near completion because you ended up spending most of your time understanding how to use the required application.

Answer 40

Frustration

Question 41

This can be the most severe response a user can give after frustration especially when under extreme pressure.

Answer 41

Anger

Question 42

People have expectations when using something. If these expectations are not met, their interest will decline. If they can’t understand it they will think that it is just a waste of time.

Answer 42

Boredom

Question 43

Confusing doors or poorly designed doors are often called

Answer 43

Norman Doors

Question 44

A professor and a researcher

Answer 44

Don Norman

Question 45

Who wrote the book The Design of Everyday Things

Answer 45

Don Norman

Question 46

What is the title of the book that Don Norman wrote?

Answer 46

The Design of Everyday Things

Question 47

How many years does Don Norman started complaining about doors shouldn't need instructions?

Answer 47

How many years does Don Norman started complaining about doors shouldn't need instructions? Over 25 years ago