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Human Computer Interaction > Module 1 > Flashcards

Module 1 Flashcards

1
Q

What does interaction mean?

A

Mutual, reciprocal, action, or influence.
If you give something, you will get something in return.

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2
Q

It is an occasion when two people or more people or things communicate with or react to each other

A

Interaction

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3
Q

Refers to the interaction of humans and computers.

A

The letter I in HCI

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4
Q

Is which where the interaction takes place

A

Interface

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5
Q

A cross disciplinary area that deals with understanding how humans use computers and how computer respond to user actions (feedback)

A

Human Computer Interaction - HCI

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6
Q

To produce usable and safe systems, as well as functional systems.

A

The goal of HCI

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7
Q

What is the goal of HCI?

A

To produce usable and safe systems, as well as functional systems.

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8
Q

The goal of HCI

A

Understand the factors that determine how people use technology

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9
Q

The goal of HCI

A

Develop tools and techniques to enable building suitable systems

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10
Q

The goal of HCI

A

Achieve efficient, effective and, and safe interaction

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11
Q

The goal of HCI

A

Put people first

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12
Q

The system should be designed to match their requirements. True or false?

A

True

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13
Q

People should not have to change the way that they use a system in order to fit in with it. True or false?

A

True

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14
Q

What are the Factors of HCI?

A

Organization Factors
Environmental Factors
The User
Comfort Factors
User Interface
Task Factors
Constraints
System Functionality
Productivity Factors

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15
Q

Increase output, increase quality, decrease costs, decrease errors, increase innovation

A

Productivity Factors

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15
Q

Easy, complex, novel, task allocation, monitoring, skills

A

Task Factors

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16
Q

Cognitive processes and capabilities
Motivation, enjoyment, satisfaction, personality, experience

A

The User

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16
Q

Seating, equipment, and layout.

A

Comfort Factors

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17
Q

Training, job design, politics, roles, work organization

A

Organization Factors

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18
Q

Hardware, software, application

A

System Functionality

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19
Q

Cost, timescales, budgets, staff, equipment, buildings

A

Constraints

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20
Q

Noise, heating, lighting, ventilation
Health and Safety Factors

A

Environmental Factors

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21
Q

Input devices, output devices, dialogue structures, use of color, icons, commands, navigation, graphics, natural language, user support, multimedia

A

User Interface

22
Q

It is the process when a user makes an action and the computer gives a response or feedback.

A

Interaction

22
Q

Components of HCI

A

Human
Computer
Interaction

23
Q

It refers to any technology ranging from small devices such as mobile phones to large scale computers.

A

Computer

24
Q

It can also be a website or anything with interface.

A

Computer

24
Q

It refers to a person or group that uses the computer system.

A

Human

25
Q

It is concerned with making systems easy to learn and use.

A

Usability

26
Q

What are the 5 quality components of Usability?

A

Learnability
Efficiency
Memorability
Errors
Satisfaction

27
Q

One of the key components of HCI

A

Usability

28
Q

The ____, ____, and ____ you spent to build them will go to waste.

A

time, effort, and money

29
Q

It is about creating effective user interfaces.

A

Usability

30
Q

According to ____ ____ ____, a usable system is defined by 5 quality components.

A

Nielsen Norman Group

31
Q

WHY USABILITY?
What are the few reasons how things end up being deemed as unusable?

A

Poor project planning
Poor User Interface and User Experience
Designers are often well versed with Computer systems and programming languages
Incorrect assumptions with regard to system requirements
Lack of user involvement and training

31
Q

How many errors do users make when using the application?

A

Errors

31
Q

A discipline that software designers can follow to evaluate a business system, website, or mobile application.

A

Usability

32
Q

Is it easy to learn?

A

Learnability

32
Q

How quick can they perform a certain tasks once they know how to use the application?

A

Efficiency

33
Q

Are the commands, controls, and other functions easy to remember?

A

Memorability

34
Q

How satisfied are the user with the application?

A

Satisfaction

35
Q

It is an element that is displayed when the cursor hover at an icon, hyperlink, image, or other element. It will make it easier to know what that icon is for.

A

Tooltip

35
Q

_____ at one computer application but _____ at another one, so users will belong to different categories for particular computer systems.

A

Novices, experts

36
Q

These are users who have never used the system before.

A

Novices

36
Q

Categories of User

A

Expert
Occasional
Novices
Novices at one computer application but expert at another one

37
Q

These are users with detailed knowledge of that particular system.

A

Expert

37
Q

These are users who know well how to perform the tasks they need to perform frequently.

A

Occasional

38
Q

User response to poor design

A

Confusion
Boredom
Frustration
Anger

39
Q

(Example Scenario) Make users guess what to do. Where to look or what to do first. When there are too much details or display in a single page.

A

Confusion

40
Q

(Example Scenario) Imagine that deadline of your project is tomorrow and yet you are nowhere near completion because you ended up spending most of your time understanding how to use the required application.

A

Frustration

41
Q

This can be the most severe response a user can give after frustration especially when under extreme pressure.

A

Anger

42
Q

People have expectations when using something. If these expectations are not met, their interest will decline. If they can’t understand it they will think that it is just a waste of time.

A

Boredom

43
Q

Confusing doors or poorly designed doors are often called

A

Norman Doors

44
Q

A professor and a researcher

A

Don Norman

45
Q

Who wrote the book The Design of Everyday Things

A

Don Norman

46
Q

What is the title of the book that Don Norman wrote?

A

The Design of Everyday Things

47
Q

How many years does Don Norman started complaining about doors shouldn’t need instructions?

A

How many years does Don Norman started complaining about doors shouldn’t need instructions?
Over 25 years ago

Human Computer Interaction (5 decks)

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