Module 1 Flashcards
Training for the Services Journeyman 5 level primarily consists of:
On-The-Job Training (OJT)
Which is not a mandatory 5-skill level upgrade requirement?
Accomplishment of all home station training requirements.
Within how many months of enrollment do individuals in Journeyman (5-skill level) Upgrade Training (UGT) have to complete their Career Development Courses (CDC)?
15
What is the minimum rank Airmen must attain before becoming a superintendent?
Senior Master Sergeant (SMSgt)
Qualification training is designed to qualify an Airman…
In a specific duty position
What does part I, section C, of the Career Field Education and Training Plan (CFETP) describe?
Mandatory training requirements for each skill level
What does part II of the Career Field Education and Training Plan (CFETP) not provide?
Resource constraints
Which document is designed to help training managers and trainers conduct effective standardized On-The-Job Training (OJT) throughout the Services career field?
Services Training Aids (STA)
How is the decision to train specific task and knowledge items in an initial skill course made?
A review of the Occupational Analysis Report (OAR) data and Subject Matter Expert’s (SME) inputs
What is the minimum number of months required for On-The-Job-Training (OJT) prior to the 7-skill-level-upgrade?
12
The Career Field Education and Training Plan (CFETP) provides all of the following information except…
A clear path to instill a sense of industry in career field training
The Specialty Training Standards (STS) serve as a contract between ___ and the functional user to show which of the overall training requirements of an Air Force Specialty Code (AFSC) are taught in formal school sand correspondence courses?
Air Education and Training Command (AETC)
Trainers are selected based on their…
Experience
Who has the single greatest impact on mission accomplishment?
Supervisors
We are required to rotate at least two of the five core areas in Services prior to the award of the…
7-level
Which is not a duty or responsibility of a Services specialist?
Documenting FSS functions
An administrative assistant prepares research and documentation for another department. What type of customer does the assistant serve?
Internal customer
What are the keys to a functional, positive team?
Relationships
In the ‘culture’ element of customer service, what is not a method of creating customer service culture?
Establishing expected behaviors that are attached to the organization’s policy guidance
When developing a Master Task Listing (MTL) , who determines which tasks in the Specialty Training Standard (STS) apply to their specific mission?
Supervisor
Which is not an advantage Meter Training Listing (MTL)
The task requirements have to be memorized
What in an eligibility requirement to apply for Air Force Credentialing Opportunities On-Line (AF COOL)?
Possession of a 5-skilll level in their primary Air Force specialty code
What does the term “credential” refer to in reference to Air Force (AF) development?
Any professional certification, license, or registry
What training must Airmen have for basic Airmen and deployment readiness?
Home station training
How often are individual and program awards awarded?
Annually
Which force support awards are the most prestigious in the A1 community?
Individual Legacy
Which award’s scope does not lend itself to a particular function or activity?
Individual Legacy
What force support recognition program recognizes excellence in Air Force (AF) food service?
John L. Hennessy Trophy
Nomination packages for the John L. Hennessy Trophy consists of Air Force (AF) Form 1206, Nomination for Award, and AF Information Management Tool (IMT)
1038, Food Service Evaluation Record
The purpose of the force support awards and recognition program is to…
Recognize our best performers and best installation-level programs
What form is used to request for ground transportation support?
Air Force (AF) Form 868
Who measures and evaluates the work or services provided by contractors?
Contractor Officer Representative (COR)
After being trained, what documents should the Contractor Officer Representative (COR) be familiar with?
Statement of Work (SOW), Service Delivery Summary (SDS), Quality Assurance Surveillance Plan (QASP)
Which organization allocates Appropriated Fund (APF) money?
Congress
At what initial dollar amount are procurement funds reserved for?
$50,000
Operations and Maintenance (O&M) funds are used to…
Conduct day-to-day operations
At what organizational level are procurement funds controlled?
Major Command
When establishing goals for the budget process, the activity manager considers all these factors except the…
Amount of Non-appropriated Funds (NAF) available
What is not an additional source of Non-appropriated Funds (NAF)?
Surcharges
At base level, who is the single custodian for all Non-appropriated fund (NAF) assets, unless another individual is appointed as directed by Air Force Instruction (AFI) 34-201, Use of Non-appropriated Funds (NAFS)?
Resource manager (RM)
In what situations do you not use individual service contracts?
For services that the individual is obligated to provide the Non-appropriated Funds Instrumentality (NAFI) as a result of his or her military or civilian employee position
Which type of contract is awarded to specified individuals for their unique skills, experience, or knowledge in performing a service for the Non-appropriated Fund Instrumentality (NAFI)
Individual service
What type of contract is negotiated for services that do not require unique skills?
Non-personal service
What type of contract is deigned to motivate contractor’s efforts and discourage contractor inefficiency?
Incentive
When developing a contract, what might also be needed?
Contact contingency clause
Who must remain neutral when dealing with contract-related labor disputes that may occur on Air Force (AF) installations?
AF
Who provides accounting support to the Force Support Squadron (FSS)?
Non-appropriated Fund (NAF) Accounting Office (AO) personnel
When accounting for assets, which assets require internal controls?
Cash or cash equivalents, fixed assets, resale merchandise, consumable supplies only
Who signs receipts to establish accountability for cash and property transferred to his or her custody?
Each individual
According to Air Force Manual (AFMAN) 34-202 , procedures for protecting Non-appropriated Fund Assets, who approves funds storage limits?
Installation Commander
The use of marked money is required when storing a minimum of how much funds overnight?
$7,500
When it is safe, who should you inform that a robbery has been committed?
Security Forces
How often do activity managers make deposits to the central cashier or financial institution to keep cash on hand to a minimum?
Daily
The primary consideration during a robbery is…
Safeguarding of human life
The Resource Management Flight Chief (RMFC) uses which Air Force (AF) form to maintain change and imprest fund cash accountability?
2557
As the person on duty, what action should you take concerning the witnesses of the robbery?
Record their name and addresses
Who is responsible to prevent and report losses?
Military and civilian personnel
For losses up to and including $50, who conducts an informal review and files the documentation in the activity?
Activity Manager
For losses that exceed $1,000, who appoints an investigating officer?
Installation Commander
For losses from $50.01 to $250, the activity manager conducts a review and provides a brief written explanation to the…
Resource Manager (RM)
Who approves Operating Instructions (OI) establishing procedures for the use of imprest funds?
Resource Manager (RM)
When replacing equipment to modernize, the justification must describe/promote efficiency in money, manpower…
Time, and productivity
When replacing equipment condemnation occurs when…
The cost repair exceeds the maximum repair allowance
Facility Category A funding for facility improvements are for mission sustaining facilities such as fitness centers, community activity centers…
Libraries, and intramural sports fields
After purchasing a new piece of equipment, when should a replacement item be programmed into the Long-Range Capital Improvement Plan (LRCIP)?
Immediately
What resources is a detailed manpower listing that reflects the distribution of manpower allocations into a finite structure of authorized by work center?
Unit Manpower Document (UMD)
what is critical in the beginning phase of facility improvement projects?
Annual inspection
Which resource contains line descriptions that show current and future positions of unit personnel?
Unit Personnel Management Roster (UPMR)
How many days annually can the Air Force (AF) use non-extended active duty officers and Airmen as Military Personnel Appropriation (MPA) man-days to meet short-term needs?
139
What description is considered a statement of major duties, responsibilities and supervisory relationships of a position?
Position description
One of the primary goals of the marketing program is to…
Recognize the needs and expectations of customers
A regular Non-appropriated Funds (NAF) employee is guaranteed how many hours a week?
20 to 40
What action is the primary purpose of the temporary memorandum of agreement (T-MOA)
Sustainment
The Services marketing program office supports Force Support Squadron (FSS) commanders or directors, flight chiefs, and activity managers by adopting what kind of marketing practices?
Sound
Information pertaining to services, programs, and events can be posted on the Web or the internet as allowed by the…
Local base policy
Which is not a generated guideline for advertising using media other than direct mail?
Distribute advertising through formal base channels
Marketing is restricted from purchasing advertising space for…
Alcoholic beverages
Direct mail advertising is sent to Force Support Squadron (FSS) customers who…
Have voluntarily signed up to receive direct mail information
How many special events/community-wide events should be provided annually to promote community cohesion?
2
