Module 1

Question 1

It is universal in the modern industrial world.

Answer 1

Management

Question 2

It has become more specialized as the scale of operations has increased.

Answer 2

Management

Question 3

It is defined as “the creative problem solving process of planning, organizing, leading, and controlling an organization’s resources to achieve its mission and objectives.

Answer 3

Management

Question 4

It refers to “the activity combining technical knowledge with the ability to organize and coordinate worker power, materials, machinery, and money.

Answer 4

Engineering Management

Question 5

When the engineer is assigned to supervise the work of even a few people, he is already engaged in the _______________.

Answer 5

first phase of engineering management

Question 6

The top position an engineer manager may hope to occupy is the _________________________.

Answer 6

general managership or presidency of any firm, large or small

Question 7

True or False. As an engineer scales the management ladder, he finds that the higher he goes up, the more technical activities he performs, and the less management tasks he accepts.

Answer 7

False

Question 8

It is a process consisting of planning, organizing, directing (or leading), and controlling

Answer 8

Management

Question 9

Management is a process consisting of planning, organizing, directing (or leading), and controlling. Explained in a simple manner, management must seek to find out the following:

Answer 9

1. objectives of organization
2. think of ways on how to achieve these objectives
3. decide on the ways to be adapted and the material resources to be used
4. determine the human requirements of the total job
5. assign specific tasks to specific persons
6. motivate these people, and
7. provide means to make sure that the activities are in the right direction

Question 10

From the viewpoint of the engineer, organizations may be classified according to the _____________.

Answer 10

degree of engineering jobs performed

Question 11

Those with minimal engineering jobs like retailing firms

Answer 11

Level One

Question 12

Those with moderate degree of engineering jobs like transportation companies.

Answer 12

Level Two

Question 13

Those with a high degree of engineering jobs like construction firms

Answer 13

Level Three

Question 14

The engineer will have a slim chance of becoming the general manager or president of level ____, unless of course, he owns the firm

Answer 14

one

Question 15

In level ____ firms, the engineer may be assigned to head the engineering division.

Answer 15

two

Question 16

In this level, the need for management skills will now be felt by the engineer manager.

Answer 16

Level two

Question 17

Level _____ firms provide the biggest opportunity for an engineer to become the president or general manager.

Answer 17

three

Question 18

In this level, the engineer manager cannot function effectively without adequate management skills.

Answer 18

Level three

Question 19

The formal study of management only began later in the ____________.

Answer 19

19th century

Question 20

He is a mechanical engineer who believed that it was management’s task to design jobs properly and to provide incentives to motivate workers to achieve higher productivity

Answer 20

Frederick W. Taylor

Question 21

It is believed to have the oldest engineering management department, established as the School of Business Engineering in 1908.

Answer 21

Stevens Institute of Technology

Question 22

Stevens Institute of Technology is believed to have the oldest engineering management department, established as the ___________ in 1908

Answer 22

School of Business Engineering

Question 23

When was Stevens Institute of Technology establish as School of Business Engineering?

Answer 23

1908

Question 24

Stevens Institute of Technology is believed to have the oldest engineering management department, established as the School of Business Engineering in 1908. This was later called the ___________________________________ and moved into the School of Systems and Enterprises

Answer 24

Bachelor of Engineering in Engineering Management (BEEM) program

Question 25

Stevens Institute of Technology is believed to have the oldest engineering management department, established as the School of Business Engineering in 1908. This was later called the Bachelor of Engineering in Engineering Management (BEEM) program and moved into the _________________.

Answer 25

School of Systems and Enterprises

Question 26

Outside the US, in Germany the first department concentrating on Engineering Management was established 1927 in _______.

Answer 26

Berlin

Question 27

The first department concentrating on Engineering Management in Berlin was established in ______.

Answer 27

1927

Question 28

In Turkey, the __________________ has a Management Engineering Department established in 1982, offering a number of graduate and undergraduate programs in Management Engineering.

Answer 28

Istanbul Technical University

Question 29

In UK the ___________ has a specialized department WMG (previously known as Warwick Manufacturing Group) established in 1980, which offers a graduate programme in MSc Engineering Business Management

Answer 29

University of Warwick

Question 30

In UK, the University of Warwick has a specialized department _____________________-established in 1980, which offers a graduate programme in MSc Engineering Business Management

Answer 30

WMG (previously known as Warwick Manufacturing Group)

Question 31

In UK, the University of Warwick has a specialized department WMG (previously known as Warwick Manufacturing Group) established in _____, which offers a graduate programme in MSc Engineering Business Management.

Answer 31

1980

Question 32

It began an Engineering Management program in the School of Business & Economics in the Fall of 2012.

Answer 32

Michigan Technological University

Question 33

In Canada, It has started a complete master's degree Program in Engineering Management.

Answer 33

Memorial University of Newfoundland

Question 34

In Denmark, it offers a MSc program in Engineering Management (in English).

Answer 34

Technical University of Denmark

Question 35

In Russia, since 2014 the __________________________________ offers bachelor's and master's degrees in Engineering Management

Answer 35

Faculty of Engineering Management of The Russian Presidential Academy of National Economy and Public Administration (RANEPA)

Question 36

He made the Principles of Scientific Management.

Answer 36

Frederick Winslow Taylor

Question 37

It replaced the rule-of-thumb work methods with methods based on scientific study of tasks.

Answer 37

Principles of Scientific Management (1911)

Question 38

Scientifically select, train and develop each worker rather than passively leaving them to train themselves.

Answer 38

Principles of Scientific Management (1911)

Question 39

Cooperate with workers to ensure that the scientifically developed methods are being followed.

Answer 39

Principles of Scientific Management (1911)

Question 40

Divide work nearly equally between managers and workers, so that the managers apply scientific management principles to planning the work and the workers actually perform the tasks

Answer 40

Principles of Scientific Management (1911)

Question 41

According to him, specialization promotes efficiency of the workforce and increases productivity. . In addition, the specialization of the workforce increases their accuracy and speed.

Answer 41

Jules Henri Fayol

Question 42

He was a German sociologist who approached management by focusing on organizational structures, dividing organizations into hierarchies with clear lines of authority and control.

Answer 42

Max Weber

Question 43

He believed that an ideal bureaucracy consists of six specific characteristics: hierarchy of command, impersonality, written rules of conduct, advancement based on achievement, specialized division of labor and efficiency.

Answer 43

Max Weber

Question 44

He was a Harvard professor who proposed that managers should become more “people oriented”. Conducting experiments on conditions in the workplace and incorporating the well-published findings of hawthorne studies.

Answer 44

Elthon Mayo

Question 45

He declared that logical factors were far less important than emotional factors in determining productive efficiency”.

Answer 45

Elthon Mayo

Question 46

He concluded that participation in social groups and group pressure as proposed to organizational structures or demands from management had the strongest impact on worker productivit

Answer 46

Elthon Mayo

Question 47

He explained that becoming a servant-leader begins with the natural feeling that one wants to serve followed by the aspiration to lead. Although the concept of servant leader is found in the bible and might even date further back into antiquity, it was first proposed as a management by h

Answer 47

Peter Greenleaf

Question 48

It means "producing a result that is wanted."

Answer 48

Efffective

Question 49

It means "capable of producing desired results without wasting materials, time, or energy".

Answer 49

Efficient

Question 50

This is where the engineers is engaged in the process of learning about nature and codifying this knowledge into usable theories.

Answer 50

Research

Question 51

This is where the engineer undertakes the activity of turning a product concept to a finished physical item

Answer 51

Design and Development

Question 52

This is where the engineer works in a unit where new products or part are tested for work ability.

Answer 52

Testing

Question 53

This is where the engineer is directly in charge of production personnel or assumes responsibility for the product.

Answer 53

Manufacturing

Question 54

This is where the construction engineer is either directly in charge of the construction personnel or may have responsibility for the quality of the construction process.

Answer 54

Construction

Question 55

This is where the engineer assists the company’s customers to meet their needs, especially those that require technical expertise.

Answer 55

Sales

Question 56

This is where the engineer works as consultant of any individual or organization requiring his services.

Answer 56

Consulting

Question 57

This is where the engineer may find employment in the government performing any of the various tasks in regulating, monitoring, and controlling the activities of various institutions, public or private.

Answer 57

Government

Question 58

This is where the engineer gets employment in a school and is assigned as a teacher of engineering courses. Some of them later become deans, vice presidents and presidents

Answer 58

Teachers

Question 59

This is where the engineer is assigned to manage groups of people performing specific tasks.

Answer 59

Management

Question 60

Kreitner indicates at least three general preconditions for achieving lasting success as a manager. They are as follows

Answer 60

1. Ability 2. Motivation to manage 3. Opportunity

Question 61

It refers to the capacity of an engineer manager to achieve organizational objectives effectively and efficiently.

Answer 61

Managerial ability

Question 62

______________, according to Higgins, refers to a description of “whether objectives are accomplished.”

Answer 62

Effectiveness

Question 63

It is a description of the “relative amount of resources used in obtaining effectiveness."

Answer 63

Efficiency

Question 64

A management researcher, _____________________, developed a psychometric instrument to measure objectively an individual’s motivation to manage.

Answer 64

John B. Miner

Question 65

A management researcher, John B. Miner, developed a psychometric instrument to measure objectively an individual’s motivation to manage. The test is anchored to the following dimensions:

Answer 65

1. Favorable attitude toward those in positions of authority, such as superiors. 2. Desire to engage in games or sports competitions with peers. 3. Desire to engage in occupational or work-related competition with peers. 4. Desire to assert one self and take charge. 5. Desire to exercise power and authority over others. 6. Desire to behave in a distinctive way, which includes standing out from the crowd. 7. Sense of responsibility in carrying out the routine duties associated with managerial work.

Question 66

Successful managers become possible only if those having the ability and motivation are given the opportunity to manage. The opportunity for successful management has two requirements:

Answer 66

1. Obtaining a suitable managerial job, and 2. Finding a supportive climate once on the job

Question 67

It is is characterized by the recognition of managerial talent through financial and nonfinancial rewards.

Answer 67

Supportive climate

Question 68

Depending on the type of products or services a firm produce, the engineer manager must have the following qualifications:

Answer 68

1. A bachelor’s degree in engineering from a reputable school; In some cases, a master’s degree in engineering or business management is required; 2. A few years’ experience in a pure engineering job; 3. Training in supervision; 4. Special training in engineering management.