MODULE 1 Flashcards
“Music of Language”
attitude while saying your content
Paralanguage
Increase the quanti and quali of patient communication and improve history; eye contact
Positive non verbal cues
Yawning, frowning or sneering
Head looking down
Negative non verbal cues
Expresses physical behaviors and thoughts
Body language
Exchange of information, thoughts, or messages using sign language, eye contact, and other than actual words
Non verbal Communication
HIPAC
Health Insurance Portability Accountability Act
Avoiding assumptions
Careful on crafting questions
Reward system
Tell the truth (no sugarcoating)
How to adress patient
First name basis for anomity
Use ‘patient’ if not sure of its identity
Procedure
Touch
For emphasis, show empathy
For palpation, use fingertips
DO NOT USE PALMS: offensive & inaccurate
Professional appearance/ personal hygiene
Clip nails
Prevent body odor
Avoid strong perfumes
Physical presence
Good posture to gain the confidence of our patient
Visual contact
Maintain eye contact
However, it may not be welcome in all cultures
Dr. Armand Brodeur
“To stand tall in pediatrics, you have to get down on your knees.”
Implied consent
Used if patient in unconscious
Most important people in healthcare team
Patient
Physician
Sends the pt to hospi
Responsible for assessing pt
Prescribe therapeutic procedures
Primary care physician/ General practioner
Give lab test, imaging test
Determine the results
Can be a referring physician
Attending physician
Attending to the needs, treatment, medication of pt
Referring physician
Refers the pt to other physician
Interns
Recent medical school graduates gaining practical experience
Fellows
Licensed physicians receiving advanced training
Residents
Licensed physicians in an educational program to become certified in a speciality area
Nurse
Carry out physician order
Interview
CONSENT
Good Samaritan Law
Verbal Consent
Written/ Informed Consent
Implied Consent
Not liable if he/she fies
Good samaritan law
Patient states their consent
Verbal consent
Signed by the patient or guardian
Informed/ Written consent
How to communicate with VISUALLY IMPAIRED PATIENTS
Communicate what we can see
Provide cleae information
Inform the patient what is to occur
Gentle touch
Don’t talk loud
Hoe to communicate with SPEECH-IMPAIRED & HEARING-IMPAIRED PATIENTS
Pantomine and demo work well with hearing impaired pt
Demo instruction
Go to facilities offer deaf
Rapport
Close and harmonious rel between the radiographer & pt
Establishing rapport
Explain the procedure
Proper attitude
Provide privacy
Provide comfort
Provide clean & safe environment
Secure patient’s belongings
Good history taking involves collectiong of accurate and subjective information
Improve communication between doctors and patients
Data Collection Process
Symptoms : Y = you
Pertain to or perceived only by the affected individual
Subjective Data
Signs : I = i can see
Can be seen of felt, such as lab reports
Objective Data