Module 02: The Client Consultation Process

Question 1

Describe the five key steps of the client consultation process.

Answer 1

THE 5-STEP CONSULTATION:

Step 1: Disclaimer + Initial Interview

Step 2: Food Journal + NAQ

Step 3: Functional Evaluation

Step 4: The Plan + Nutritional Rec’s

Step 5: Follow-Up Sessions

Question 2

Conduct an initial interview with a client and document your findings on the appropriate forms.

Answer 2

THE INITIAL INTERVIEW

• Introduce yourself to the client and provide information on your background and training
• Review and sign the disclaimer
• Discuss the consultation process

The Initial Interview provides the opportunity to build rapport with your client and gather the information you need to understand their health concerns.

• Play detective
• Practice the art of listening
• Dig for the underlying cause of the problem
• Ask questions regarding the clients stress level
• Ask about their hobbies, interests, travel, etc.
• Summarize the clients goals/concerns
• Confirm acceptance of the case