Mod 4 How To Communicate

Question 1

Communication

Answer 1

Formal vs informal

Formal:Always be formal when talking with someone, sending emails or text messages

Informal: Never be informal cussing people out or using all-caps always be respectful

Types of communication

In-person

Email

Text message

Social media (mass communication)

Question 2

Effective listening

Answer 2

Purpose of communication exchange meaning with someone else

Types of communication

Active listening: requires the receiver of the message to pay full attention to respond to the person

Empathic listening: being empathic to someone

Audience: talking to many people at the same time

Steps to active listening require the receiver of the message to pay full attention to respond to the person

Question 3

Asking questions

Answer 3

Types of questions

Common questions: questions asked commonly

Repetitive questions: questions asked repetitively

Leading questions: a question that allows the presenter to move from one concept to the next or to correct two concept together

Research questions: questions from researching

Question 4

Self-assertion and respectful disagreement

Answer 4

Types of argument

Argument of authority

Red herring

Argument from ignorance