Mod 3: Features of Effective Communication

Question 1

convey all facts required by the audience, sender must take into consideration the receiver’s mindset and convey the meaning accordingly

Answer 1

completeness

Question 2

avoids wordiness, convey the least possible words without forgoing the other Cs of communication

Answer 2

Conciseness

Question 3

must take the audience’s viewpoints, background, mindset, education level, etc.; envisage your audience, their requirements, emotions, and problems; self-respect is maintained and their emotions are not harmed

Answer 3

Consideration

Question 4

emphasizing on a specific message or goal at a time, rather than to achieve too much at once

Answer 4

clarity

Question 5

implies being particular and clear rather than fuzzy and general; strengthens the confidence

Answer 5

concreteness

Question 6

implies that the message should show the sender’s expressions as well as showing respect to the receiver, sender should be sincerely polite, judicious, reflective, and enthusiastic

Answer 6

courtesy

Question 7

no grammatical errors in communication

Answer 7

correctness

Question 8

listening for enjoyment

Answer 8

appreciative listening

Question 9

examples of appreciative listening

Answer 9

sermons, motivational speech, stand up comedian

Question 10

show mutual concern, trying to identify with the speaker by understanding the situation in which they are discussing, focus on the speaker and understand their perspective

Answer 10

empathetic listening

Question 11

listening to understand or comprehend the message being sent, active, identifying the structure of speech and evaluating the supports they offer as evidence, difficult types of listening as it requires not only concentration but to actively participate in the process

Answer 11

comprehensive listening