Mock Questions Flashcards

1
Q

Introduce Yourself

A

Hello Sir, Good Evening. Thank you for giving me this opportunity to introduce myself. I am _____ from ______ with qualification completed in HSC. About my work experience I have completed 2.5 years in ______ BPO Solutions Pvt. Ltd. as a Senior AR where my provider was a specialist in _________. There I used to achieve my daily target of ___ claims per day with a quality benchmark of more than ____%. That’s all about me. Thank you

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2
Q

What was your client’s speaciality?

A

Radiology for Citi Scan & MRI Scan for Cervical Spine

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3
Q

What were your roles & responsibilities?

A

My roles & responsibilities as an AR were:
Denial Management
Working on AR follow-up claims with 90 to 180 days aging bucket &
Tasking to Other Departments

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4
Q

What actions do you use to take?

A

I used to take end actions like
Sending Corrected Claims
Tasking to other Departments &
Billing to Patient

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5
Q

What was your daily target?

A

My daily target was 40 claims per day.

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6
Q

Who was your HR and Manager in your previous orginization?

A

Christina was my HR and Chandru where my Manager.

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7
Q
  1. What was the name of the process you worked in?
A

Together Care was the process name I had worked in.

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8
Q

The name of the Clearing House?

A

We were using Realmed.

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9
Q

Provider Name?

A

Samaritan Medical Centre

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10
Q

Software you used?

A

Experty

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11
Q

What was your previous orginization?

A

Kraft BPO Solutions Pvt. Ltd.

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12
Q

Date of Joining & Last working Day?

A

Date of Joining 13 June 2022 & Last working Day 18 November 2024

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13
Q

When did you learn about RCM cycle?

A

During my intial training days.

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14
Q

Why do you want to move to Pune?

A

Because I think moving there will help me learn and grow in my personal and work life. Plus, I’m really looking forward to discovering a new place in our country and trying out a new way of living.

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15
Q

Why did you left your previous organisation?

A

The project got winded-up and I was also looking for a opportunity to grow myself professionally in my career which I was not able to in my previous organisation. So I opted for your organisation.

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16
Q

Why did you choose our company?

A

I had heard about Ascent from some of my friends and I knowed that Ascent has a good reputation, that’s why I choosed your company.

17
Q

On what CPT codes have you worked on?

A

I have worked on CPT codes:
72125
72126
72127

72141

72156

18
Q

Where was your previous organisation located?

A

It was located in Koramangala, Bengaluru.
Address: Office number 10, 2nd floor, AVS Layout on 80th feet road in 4th block of Koramangala, Bengaluru-560034

19
Q

What is your in-hand CTC?

A

It is 3.5LPA

20
Q

Full details about salary

A

When I joined in _____ BPO Solutions
I got: 22,000 because I was having 1 year of experience in International BPO/Call centre.
Then I got increaments of: 3,000 and 4,000
So now my total in-hand salary is 29,000 per month.
With Incentives it becomes: 33,000

21
Q

What was the name of your software?

22
Q

What was your clearing house?

23
Q

What was you project name?

24
Q

What was you process name?

A

Together Care