Mock Questions Flashcards
Introduce Yourself
Hello Sir, Good Evening. Thank you for giving me this opportunity to introduce myself. I am _____ from ______ with qualification completed in HSC. About my work experience I have completed 2.5 years in ______ BPO Solutions Pvt. Ltd. as a Senior AR where my provider was a specialist in _________. There I used to achieve my daily target of ___ claims per day with a quality benchmark of more than ____%. That’s all about me. Thank you
What was your client’s speaciality?
Radiology for Citi Scan & MRI Scan for Cervical Spine
What were your roles & responsibilities?
My roles & responsibilities as an AR were:
Denial Management
Working on AR follow-up claims with 90 to 180 days aging bucket &
Tasking to Other Departments
What actions do you use to take?
I used to take end actions like
Sending Corrected Claims
Tasking to other Departments &
Billing to Patient
What was your daily target?
My daily target was 40 claims per day.
Who was your HR and Manager in your previous orginization?
Christina was my HR and Chandru where my Manager.
- What was the name of the process you worked in?
Together Care was the process name I had worked in.
The name of the Clearing House?
We were using Realmed.
Provider Name?
Samaritan Medical Centre
Software you used?
Experty
What was your previous orginization?
Kraft BPO Solutions Pvt. Ltd.
Date of Joining & Last working Day?
Date of Joining 13 June 2022 & Last working Day 18 November 2024
When did you learn about RCM cycle?
During my intial training days.
Why do you want to move to Pune?
Because I think moving there will help me learn and grow in my personal and work life. Plus, I’m really looking forward to discovering a new place in our country and trying out a new way of living.
Why did you left your previous organisation?
The project got winded-up and I was also looking for a opportunity to grow myself professionally in my career which I was not able to in my previous organisation. So I opted for your organisation.
Why did you choose our company?
I had heard about Ascent from some of my friends and I knowed that Ascent has a good reputation, that’s why I choosed your company.
On what CPT codes have you worked on?
I have worked on CPT codes:
72125
72126
72127
72141
72156
Where was your previous organisation located?
It was located in Koramangala, Bengaluru.
Address: Office number 10, 2nd floor, AVS Layout on 80th feet road in 4th block of Koramangala, Bengaluru-560034
What is your in-hand CTC?
It is 3.5LPA
Full details about salary
When I joined in _____ BPO Solutions
I got: 22,000 because I was having 1 year of experience in International BPO/Call centre.
Then I got increaments of: 3,000 and 4,000
So now my total in-hand salary is 29,000 per month.
With Incentives it becomes: 33,000
What was the name of your software?
Experty
What was your clearing house?
Realmed
What was you project name?
Trinity
What was you process name?
Together Care