Mobile Devices and Networks Flashcards
A user contacts you stating that she received an error stating that the MBR is corrupt. You need to ensure that this issue is resolved. Where is the MBR stored?
A) BIOS
B) CMOS
C) Hard disk
D) Paging file
Hardware
C) Hard disk
The Master Boot Record (MBR) is contained in a partition’s master boot sector, which is the first sector of a computer’s hard disk or a system floppy disk. MBRs contain two primary components: executable code and a partition table. Executable code in the MBR is responsible for locating the appropriate operating system from the partition table and loading it into RAM to make the operating system active. Partition tables identify each partition that resides on a specific disk.
The MBR is usually only 512 bytes, so it only takes up a very small percentage of the hard drive, even on small drives. A computer’s MBR is not stored in the basic input/output system (BIOS), the complementary metal-oxide semiconductor (CMOS), or the paging file.
Cathy’s mother is getting ready to buy her a new laptop for college. She knows that the laptop may not always be handled with care. She wants to ensure that the device can withstand dropping. What kind of hard drive is her best option?
A) SATA
B) PATA
C) SSD
D) Flash drive
Mobile Devices
C) SSD
Explanation
A solid-state drive (SSD) is the best option because it has no moving parts, meaning it does not use a read/write assembly. It is not as fragile as magnetic hard drives. When in operation, SSDs are silent. SSDs are faster, more reliable, and require less power than magnetic drives. Contrarily, SSDs are more limited on storage space than traditional hard drives.
PATA and SATA are traditional magnetic hard drives. Traditional hard drives are affordable, but crash more easily. They are so fragile because they have read/write heads that move across magnetic platters. Because magnetic hard drives are easy to scratch and break, the industry has embraced the SSDs.
Flash drives are portable versions of SSDs but hold much less data than an internal SSD. While SSDs that hold up to terabytes (TB) of data are available, most flash drives can hold 16 to 64 GB of data and are not used as the primary boot drive for any devices.
Laptops use either 1.8-inch or 2.5-inch hard drives. The 2.5-inch drives are more popular and less costly. The 1.8-inch drives weigh less and are more power efficient. In most cases, the 2.5-inch drives offer better performance because they have larger caches and higher rotation speeds. The 1.8-inch drives are most often use in ultra-portable laptops, iPads, and other mobile devices, while the 2.5-inch drives are used in traditional laptops. To replace a hard drive in a laptop or mobile device, consult the vendor documentation regarding the location of the drive. In most cases, you either need to remove the bottom or the back of the case or keyboard. You also may need to install optical drives in a mobile device. In most cases, this will involve removing the old one and replacing it with the new one. To remove the old optical drive, you usually have to remove it via the bottom of the case.
Some mobile devices may have a smart card reader. In most cases, these are simply attached to an external port on the mobile device. However, if the smart card reader is integrated into the device, you will need to consult the laptop or mobile device’s manufacturer documentation to determine how best to remove the smart card reader.
You need to synchronize your iPhone with your computer. What is the default app to use to perform this function?
A) iTunes
B) OneDrive
C) ActiveSync
D) Google Drive
E) Dropbox
Mobile Devices
A) iTunes
You are in the process of replacing the toner cartridge for a laser printer. However, you notice that toner particles have been spilt inside the printer. What should you use to effectively remove these particles?
A) ESD-safe vacuum cleaner
B) Household vacuum cleaner
C) Compressed air
D) Damp cloth
Hardware
A) ESD-safe vacuum cleaner
Your organization has decided to use SSL over port 465 on the SMTP server, smtp.dreamsuites.com. You need to change the settings on your iPhone. What should you do?
A) Edit the Outgoing Mail Server settings so that the server uses SSL, and change the port to port 465.
B) Edit the Incoming Mail Server settings so that the server uses SSL, and change the port to port 465.
C) Edit the Incoming Mail Server settings so that the server uses SSL.
D) Edit the Outgoing Mail Server settings so that the server uses SSL.
Mobile Devices
A) Edit the Outgoing Mail Server settings so that the server uses SSL, and change the port to port 465.
You should edit the Outgoing Mail Server settings so that the server uses SSL and change the port to 465.
You should not edit ONLY the Outgoing Mail Server settings so that the server uses SSL. By default, the Outgoing Mail Server uses port 587. You need to change the port to 465.
You should not edit the Incoming Mail Server settings because the SMTP server is the outgoing mail server, not the incoming mail server.
You bought a laptop at an estate sale and plugged it in overnight to charge. However, the laptop will not boot when you press the power key. You try to boot the laptop with it plugged in to the wall outlet, but it still will not boot. What is the most likely cause of the problem?
A) Smart card reader
B) DC jack
C) Bluetooth module
D) Battery
Mobile Devices
B) DC jack
You are helping students install Windows and Linux servers in various configurations on their laptops. What would be the most important CPU or motherboard feature to configure?
A) Virtual technology
B) Hyperthreading
C) Speed
D) Integrated GPU
Hardware
A) Virtual technology
Virtual technology allows you to install another operating system on top of the existing operating system without overwriting the original OS.
You have a motherboard that includes an LGA 1155 CPU socket. Which CPU would NOT be supported with this motherboard?
A) Core 2 Duo
B) Core i7
C) Xeon
D) Celeron
Hardware
A) Core 2 Duo
Which CPU cooling method should you implement when other convective methods will not work?
A) Heat sinks
B) Heat pipes
C) Water cooling
D) Peltier cooling
Hardware
D) Peltier cooling
Peltier cooling should be implemented when convective methods will not work. A Peltier device gets colder when voltage is applied.
Identify the SATA connectors on the motherboard by clicking the appropriate area.
Hareware
Your company wants to upgrade its twisted pair (TP) cable network to handle up to 10 GB data rates from switches to network nodes over lengths of up to 90 meters. Which TP category type must the company deploy to meet its requirements?
A) Cat6a
B) Cat4
C) Cat6
D) Cat5e
E) Cat3
Hardware
A) Cat6a
The company must deploy Cat6a to meet its requirements. Cat6a, which stands for Category 6 Augmented twisted-pair cable, makes use of better conductors and shielding to support the nominal 100-meter (90-meter cable run) distances for data rates up to 10 Gbps.
You must purchase new RAM to install in a computer. The company policy states that RAM must be able to detect both single-bit and multi-bit errors. Which component should the RAM you order have?
A) L1 cache
B) ECC
C) L2 cache
D) Parity bit
Hardware
B) ECC
Error correction code (ECC) detects both single-bit and multi-bit errors in RAM. ECC memory should be required for mission-critical applications. The motherboard in the computer must support ECC memory. Without memory controller support built into the motherboard, the ECC memory module is effectively the same as non-ECC memory.
A parity bit can only detect single-bit errors. Parity memory is better than nonparity memory, but ECC memory is the best.
L1 cache is cache memory built into the processor. L2 cache is cache memory located on a separate chip. L1 cache is much faster than L2 cache. Neither type of cache detects errors.
What are the two most important factors to consider when selecting a replacement power supply for a desktop computer? (Choose two.)
A) Output capacity in watts
B) Form factor
C)Voltage levels
D)Fan type
Hardware
A) Output capacity in watts
B) Form factor
When replacing a power supply, you should first look for a replacement that fits the form factor of the computer. Power supplies are designed to operate with specific form factors, such as ATX and ATX12V v1.x that connect to the motherboard with a 20-pin version connector. The ATX12V v2.x and micro ATX all use the standard 24-pin connector. Once you have found the proper form factor, the next characteristic that you should look for is the rated output capacity in watts. You must make sure that the replacement can supply sufficient power for the components inside the computer. You should estimate the wattage consumed by the computer’s components and then install a power supply that is rated higher than your estimate. This allows components to be added to the computer and gives a buffer for estimating errors.
You do not need to consider voltage levels or fan type, because the voltage and fan type sizes are standard within the form factors. If a replacement ATX power supply unit has a connector that is too large for the motherboard’s socket, you need a 24-to-20 pin ATX adapter. In addition, you may need to upgrade from a 200-watt power supply to a 400-watt ATX power supply. This would result in the addition of 3.3 volts of power to the computer. The needs of the computer should be determined before purchasing the power supply, as the needs can often determine the size the power supply should be. Mini-ATX and micro-ATX power supplies are smaller than standard ATX power supplies. They are designed for smaller computer cases.
If you must replace a proprietary power supply unit, you will be limited to purchasing the same power supply made specifically for the computer.
When selecting a power supply, you must decide your input needs: input 115V vs. 220V. You must determine the wattage rating needed based on the number of devices/types of devices to be powered. A wattage rating is an expression of the maximum power that a device can safely continuously handle. The three types of output for a power supply are 3.3V, 5.5V, and 12V. Motherboards include a 20-pin to 24-pin motherboard adapter to which the power supply connects.
Power supplies also come in a modular and redundant form. A modular power supply is an electronic power system that can have all its power cables and connectors be detached and removed, whereas other powers supply systems are permanently hard-wired. A redundant power supply is a power supply unit that has two or more power supply units inside it. These are often found in servers or other high-end computers.
A user contacts you regarding his front panel connectors on his PC. He wants to plug a device into one of those ports. Which of the following are you LEAST likely to see as a front-panel connector on a motherboard?
A) Reset button
B) USB port
C) SCSI port
D) Drive activity lights
Hardware
C) SCSI port
The front-panel connectors on a motherboard include USB port connectors, audio port connectors, power button connectors, power light connectors, drive activity light connectors, and reset button connectors.
You need to configure an iPhone to connect to your company’s 802.11g network. You navigate to the Settings. What should you do NEXT?
A) Enable Airplane Mode.
B) Enable Wi-Fi.
C) Enable Personal Hotspot.
D) Enable Bluetooth.
Mobile Devices
B) Enable Wi-Fi.
You should enable Wi-Fi. Wi-Fi networks include 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac, and 802.11ax.
A customer needs the wireless card replaced in his laptop. What must you be sure to disconnect or remove when replacing this card?
A) Keyboard
B) Antenna contacts
C) Memory
D) Optical drive
Mobile Devices
B) Antenna contacts
When replacing a wireless card from a laptop, you must be sure to disconnect the antenna contacts. You should reconnect them to the new wireless card once it is installed.
Depending on the laptop vendor, you may or may not have to remove the memory, optical drive, and keyboard. However, you will always have to disconnect the wireless antenna.
Antenna placement is also crucial when you are installing a new Wi-Fi router. Antenna placement will ensure that the wireless signal can reach all devices within the network and prevent dead zones within the premises. Additionally, when setting up antennas, you should take note of the type of connector that you are using to ensure proper and consistent wireless speeds and transmissions.
You are explaining to several new IT technicians the printing process for different types of printers. What does a dot matrix printer use to ensure that ink is transferred onto a piece of paper?
A) Print head pins
B) Electrostatic charges
C) Ink nozzles
D) Heat fuser
Hardware
A) Print head pins
What is the purpose of configuring printer availability on the Advanced tab of a printer’s Properties dialog box?
A) It configures the paper and print quality that is available.
B) It configures the users to whom the printer is available.
C) It configures the orientation that is available.
D) It configures the days and times that a printer is available.
Hardware
D) It configures the days and times that a printer is available.
When Kevin was hired, he inherited a box of different types of RAM. Which RAM would you ask him to set aside if you needed to increase the number of data wires available from 64 to 128?
A) Single-channel
B) Double-sided
C) Single-sided
D) Dual-channel
Hardware
D) Dual-channel
The dual-channel memory architecture increases the number of data wires available from 64 to 128. The triple-channel memory architecture increases the number of data wires to 192. The quad-channel memory architecture increases the number of data wires to 256. Single-channel architecture has 64 wires and has each RAM module run separately from the other installed RAM modules. Single-sided RAM has chips on one side of the RAM. Double-sided RAM has chips on both sides of the RAM.
Last year, your department replaced all of the desktop computers with laptops. Recently, your company adopted a new minimum standards policy that requires a memory upgrade for the majority of the new laptops. Which type(s) of memory could be installed in the new laptops? (Choose all that apply.)
A) SIMMS
B) So-DIMM
C) DIMMS
D) Micro-DIMM
E) RIMMS
F) CRIMMS
Mobile Devices
B) So-DIMM
D) Micro-DIMM
You need to remove several devices from a computer. For which type of device should you use the Safely Remove Hardware icon to stop the device’s operation before removing it from the computer?
A) Hard drive
B) CD-ROM drive
C) USB flash drive
D) DVD drive
Hardware
C) USB flash drive
Heidi’s laptop keyboard has gone bad and needs replacing. Which of the following tools will you most likely use to replace the keyboard?
A) Screwdriver
B) Three-claw part holder
C) Nut driver
D) Tweezers
Mobile Devices
A) Screwdriver
George is only familiar with VGA connectors for monitors. What should you tell him are the main differences between VGA and DVI connectors? (Choose all that apply.)
A) VGA connectors and cables carry analog signals, while DVI can carry both analog and digital signals.
B) DVI connectors are always white.
C) VGA and DVI video signals travel at different speeds.
D) VGA connectors are always blue.
E) VGA connectors provide a maximum output resolution of 1024 × 768.
Hardware
A) VGA connectors and cables carry analog signals, while DVI can carry both analog and digital signals.
C) VGA and DVI video signals travel at different speeds.
The main differences between VGA and DVI connectors are the speed in which video signal travels and the types of signal they carry. A standard VGA cable only carries analog signal, and its resolution is 2053 × 1536. Its signal conversions influence electrical noises, so the output is not comparable. Since DVI cables carry both analog and digital signals, they offer a cleaner, faster, and more precise display, with resolutions of 1920 × 1200. For cables that are 50 feet or longer, the resolution is limited to only 1280 × 1024.
You are providing consulting services for a client who plans to purchase a large number of printers that can print multipart forms. Which printer type should you advise him to consider?
A) Dot matrix
B) Thermal
C) Inkjet
D) Laser
Hardware
A) Dot matrix
Dot matrix printers can print multipart forms, often referred to as carbon copies, because the act of printing is accomplished by physically striking paper with a print head. Another impact printer, the daisy-wheel printer, can also be used for multipart forms. Inkjet, thermal, and laser printers cannot print on all layers of a multi-part form. A multi-part form has two or more sheets of paper per page, and only an impact printer can create an impression on the pages under the top page.