MOB Decision Making Flashcards

1
Q

What is the concept of decision-making in business?

A

Decision-making in business refers to the process of selecting the best course of action among multiple alternatives to achieve organizational goals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the essential features of information for decision-making?

A

The essential features include accuracy, timeliness, relevance, and clarity.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Why is accuracy important in decision-making?

A

Accurate data helps businesses make reliable decisions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What does timeliness mean in the context of decision-making?

A

Information should be available when needed; outdated data can lead to poor decisions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is the significance of relevance in decision-making?

A

The information provided must be pertinent to the issue or decision at hand; irrelevant data complicates the decision process.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Why is clarity important in decision-making?

A

Information should be presented clearly to avoid misinterpretation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is qualitative decision-making?

A

Qualitative decision-making focuses on non-numerical factors like employee morale, company culture, or customer satisfaction.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is quantitative decision-making?

A

Quantitative decision-making relies on numerical data and metrics like sales figures, market research, or financial forecasts.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is the first stage of decision-making?

A

Definition of the Problem: Clearly identifying the issue that needs to be addressed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the importance of data collection in decision-making?

A

Gathering relevant information is critical to understand the context of the problem.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is involved in the analysis and evaluation stage?

A

Data must be analyzed to evaluate different alternatives, assessing risks, costs, and benefits.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What happens during the formulation of alternative strategies?

A

Multiple strategies are created that align with the organization’s goals and effectively solve the identified problem.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is the implementation phase in decision-making?

A

The chosen strategy is executed, involving task assignments, resource allocation, and ensuring role clarity.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the purpose of the evaluation stage in decision-making?

A

To assess the outcomes of the implemented decision in relation to the objectives set at the start.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What does measuring outcomes involve?

A

Comparing actual results with expected outcomes to determine if objectives have been achieved.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Why is feedback and learning important in evaluation?

A

Evaluation provides feedback on the effectiveness of the decision, reinforcing positive results or identifying areas for adjustment.

17
Q

What is the role of continuous improvement in decision-making?

A

It leads to insights that contribute to future decision-making and encourages a continuous learning culture.

18
Q

How does evaluation ensure objective alignment?

A

It ensures that the implemented actions align with the organization’s overarching objectives, prompting corrective measures if necessary.

19
Q

Are the steps in the decision-making process cyclical?

A

Yes, the outcomes of implemented decisions are continuously monitored, leading to further adjustments or new decisions.