MNE Topic 4 Flashcards
mindset
natural human process
filtering input from overly complex world
life -> manageable
products of our histories (biased)
major challenges expatriate managers face
culture is crucial
different backgrounds/mindsets
expatriate
living and working abroad
cultural differences
example HSBC bank
representative and comprehensive attributes of a global leader
- open minded & flexible
- cultural interest & sensitive
- deal with complex situations
- resilient, resourceful, optimistic
- honest, integrity, consistent -> trust credibility= relationships
- stable personal life
- value added technical or business skills
soft skills!!
4 competencies (global leadership)
- techniques
- skills
- values
- uniqueness
essential for satisfactory performance
global leadership
influencing ACTORS (inside and out of boundaries of global org)
representing diverse cultural/ political/ institutional systems
contribute toward achievement of global org goal
Networks
mindset (global leadership)
3 types of capital serve as filters
- social capital
- psychological capital
- intellectual capital
global mindset
- individual attributes/characteristics - help better influence those unlike the leader
- influence in and out of firm represent diverse cultural/political/instutuonal systems, under rapid change and high uncertainty
general leadership competencies vs global leadership competencies
target of influence
actors are different - cultural, political, institutional
global mindset model
- Global intellectual capital
- global psychological capital
- global social capital
global intellectual capital
COGNITIVE - extent know/how env (industry characteristics)
1. global business savvy
2. cosmopolitan outlook
3. cognitive complexity
global psychological capital
AFFECTIVE - positive/energy
1. passion for diversity
2. quest for adventure
3. self assurance
global social capital
BEHAVIOURAL - trust/relationship
1. intercultural empathy
2. interpersonal impact
3. diplomacy
example of global mindset
Australia VP
passive culture - west and East African cultures
provoke change = develop global learning community - she learning and listening
close ties with foreign colleague = overcome arrogance trap
attitude change - exchange with foreign colleague and close friendships with people globally