MKTG week 2 Flashcards

1
Q

what are 4 strategic planning steps

A

1) define the company mission
2) set company objectives and goals
3) design the business portfolio
4) develop functional plans

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2
Q

what are the four dimensions of social responsibility

A

economic, legal, ethical & philanthropic

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3
Q

Describe each segment in the BCG matrix

A

it shows the degree of market growth rate with relative market share and has stars, question marks, dogs, and cash cows

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4
Q

Describe each segment in the product/market expansion grid

A

marketing penetration = existing product, existing market
market development = existing product, new market
product development = new product, existing market
diversification = new product, new market

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5
Q

Who is apart of the Micro-environment

A

suppliers, competitors, publics, customers, and marketing intermediaries

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6
Q

Who is apart of the Macro-environment

A

political & social, economic, demographic, tech, natural enviro, cultural

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