MKTG 429 Exam 2 Study Guide Flashcards

1
Q

Trial Rate

A

Percentage of customers trying a new product.

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2
Q

Repeat Rate

A

Percentage of customers repurchasing a product.

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3
Q

Sales Penetration

A

Market share achieved by a product.

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4
Q

Growth (CAGR)

A

Compound Annual Growth Rate over a period.

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5
Q

Cannibalization Rate

A

Sales lost from existing products to new ones.

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6
Q

New Product Metrics

A

Measurements for assessing new product performance.

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7
Q

Conjoint Analysis

A

Statistical technique to determine customer preferences.

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8
Q

Brand Equity Metrics

A

Measures of brand value and consumer perception.

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9
Q

Sales Goal Setting

A

Establishing targets for sales performance.

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10
Q

Sales Force Effectiveness

A

Evaluation of sales team’s performance and efficiency.

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11
Q

Retail Availability: Numeric Distribution

A

Percentage of stores carrying a product.

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12
Q

All Commodity Volume (ACV) Distribution

A

Proportion of total market sales represented.

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13
Q

Product Category Volume (PCV) Distribution

A

Sales volume of a product category in stores.

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14
Q

Category Performance Ratio

A

Comparison of category sales to overall market.

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15
Q

Out of Stock

A

Inventory status indicating unavailability of products.

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16
Q

Percentage On Time Delivery

A

Rate of deliveries made by the promised date.

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17
Q

Inventory Turns (Turnover)

A

Number of times inventory is sold in a period.

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18
Q

Inventory Days

A

Average number of days inventory is held.

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19
Q

Markdown

A

Reduction in product price to stimulate sales.

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20
Q

Gross Margin Return on Inventory Investment (GMROII)

A

Profitability measure relative to inventory investment.

21
Q

Direct Product Costs

A

Total costs directly associated with a product.

22
Q

Direct Product Profitability

A

Profitability measure of a specific product.

23
Q

Baseline and Incremental Sales

A

Sales comparison against a baseline period.

24
Q

Lift in Sales

A

Increase in sales attributed to marketing efforts.

25
Cost of Incremental Sales
Expense incurred to generate additional sales.
26
Redemption Rates
Percentage of coupons or rebates used.
27
Percentage Sales on Deal
Sales volume generated from promotional deals.
28
Promotion Pass Through
Extent to which promotions are communicated to consumers.
29
Ad Visibility Metrics
Measures of advertisement exposure and effectiveness.
30
Share of Voice
Brand's advertising presence compared to competitors.
31
Advertising Elasticity of Demand (AED)
Sensitivity of demand to changes in advertising.
32
Dorfman-Steiner Theorem
Relationship between advertising and sales revenue.
33
Return on Advertising Spending (ROAS)
Revenue generated for every dollar spent on advertising.
34
Online Traffic Metrics
Measurements of website visitor activity.
35
Average Media Display Time
Average duration of ad visibility to users.
36
Media Interaction Time
Time users engage with media content.
37
Clicks/Clickthrough Rate
Percentage of ad clicks relative to impressions.
38
Bounce Rate
Percentage of visitors leaving after one page.
39
Abandonment Rate
Percentage of users leaving before completing a purchase.
40
Conversion Rate
Percentage of visitors completing a desired action.
41
Cost per Click
Expense incurred for each ad click.
42
Cost per Order
Average cost associated with each order.
43
Cost per Impression
Cost for each time an ad is displayed.
44
Cost per Engagement
Cost incurred for each user interaction.
45
Engagement Rate
Measure of audience interaction with content.
46
Email Open Rate
Percentage of emails opened by recipients.
47
Email Bounce Rate
Percentage of emails not delivered successfully.
48
Email Clickthrough Rate
Percentage of clicks on links in emails.
49
Email Unsubscribe Rate
Percentage of recipients opting out of emails.