Mission, Aims & Objectives Flashcards
What is the mission of a business?
A overall purpose or main corporate aims
What is a mission statement?
A written description of these aims
What does a mission statement intend to make all stakeholders aware of?
What the business does and why and to encourage employees to work towards these aims
What does a mission statement tell you? 4 points
Its purpose
Values
Aims
Strategies
Why do businesses set objectives?
To enable them to achieve their mission
What do the objectives turn the aims into?
Specific goals that must be met
What are corporate objectives?
The goals of the business as a whole.
What do corporate objectives depend on?
The size of the business
What are functional objectives?
The objectives of each department
Why do businesses need to set functional objectives?
To help them achieve their corporate objectives
What does setting objectives help improve? 2 points
Coordination between departments and motivation for employees
Why do managers compare performance with their objectives?
To measure the success of the business and review decisions
What does SMART objectives mean?
Specific
Measurable
Attainable
Realistic
Timely
What does the Specific mean?
Making them specific so then they are more likely to be achieved
What does Measurable mean?
if it isnt, the business won’t know if it has been achieved or not