Miscellaneous

Question 1

What are the pros of leatherette?

Answer 1

Since it is made of vinyl which is plastic based, any food or liquid spilled on it can be wiped off easily.

Question 2

What type of person is leatherette good for?

Answer 2

Someone with kids because leatherette is easier to clean then real leather.

Question 3

What is the price difference between leather and leatherette?

Answer 3

Leather costs thousands more than leatherette.

Question 4

What is a power adjustable steering column?

Answer 4

allow drivers to adjust the height of the steering wheel and distance

Question 5

What is the semiconductor shortage package?

Answer 5

The Semiconductor Shortage Package removes adaptive cruise control with traffic jam assist, active lane assist, side and rear cross-traffic assist, and Audi Phone Box.

Question 6

What is adaptive cruise control with traffic jam assist and Audi active lane assist?

Answer 6

Adaptive cruise assist uses radar, camera, laser scanner, and sensors to continuously monitor the environment and help assist with highway driving. Additional available features such as Active Lane Assist and Traffic Jam Assist can help you stay in your lane and take the stress out of stop-and-go traffic.

Question 7

What is traffic jam assist?

Answer 7

Uses sensors to keep you in your lane and alerts you when you’re getting out of it.

Question 8

Where do you go to see if your vehicle qualifies for Integrated Toll Module?

Answer 8

go to itmsignup.com/audi

Question 9

How do you access the integrated toll module feature?

Answer 9

Go into vehicle then press the integrated toll module button.

Question 10

What’s the first thing you should do when your customer sits down at your desk other than continue the investigation?

Answer 10

Ask for the drivers license.

Question 11

What do you need to make your ITM work?

Answer 11

A ITM ID from the car. After pressing vehicle and going to ITM you will have access to a code put that code into the ITM website to register. There you will have a step by step guide on how to complete the registration process.

Question 12

Where do you buy a service plan for a ITM?

Answer 12

itmsignup.com/audi

Question 13

What type of account do you need for a ITM?

Answer 13

An EZ Pass account.

Question 14

Does ITM work on the west coast?

Answer 14

No.

Question 15

Where does ITM work?

Answer 15

Most states on the East Coast.

Question 16

What’s the main difference between the Premium and Premium Plus Trims?

Answer 16

The main difference between the exteriors of the Audi Q5 Premium and the Premium Plus trims is the wheels. In the Premium trim, you’ll have 18-inch 5-arm turbine design wheels. The Premium Plus trim amps it up a little with 19-inch wheels sporting a 5-double-spoke-star design.

Question 17

How do you set up your ITM over the phone?

Answer 17

Call EZ pass have your credit or debit card ready if you don’t already have an account tell the agent you would like to set up an Integrated Toll Module, give the agent your ITM registration ID listed above and then give the agent your ITM registration ID that would be found on the ITM website during the sign up process.

Question 18

What kind of ID do you have to give to your EZ pass agent over the phone?

Answer 18

Your ITM ID?

Question 19

If someone asks you how much is Audi Care what do you say?

Answer 19

The finance department handles that side of things I’m not exactly sure but when you get over there they will help you out.

Question 20

What’s the minimum deposit for someone to leave when buying a car?

Answer 20

$1000.

Question 21

What is Audi’s Phone Box?

Answer 21

It’s a cubby below the center dash with a wireless phone charge pad and phone-boosting power. When your phone is placed there it charges and its signal is boosted by cycling through car’s shark fin antenna. Pretty darn smart.

Question 22

What is the Audi Guard Protection Kit?

Answer 22

Floor mats and all weather mats.