Mike Meyers - TOTAL: A+ Certification 220-1001 Udemy Course Flashcards
Which item is not likely to be found in a Tech’s Toolkit?
Tweezers Nut Driver Spudger EMP Hemostat
EMP
A Tech might use a Voltage Tester or this Tool to check power coming out of a wall socket?
RFI Meter
ESD Meter
Voltmeter
Tweezers
Voltmeter
The FIRST Step in Troubleshooting is to _________?
Identify the Problem
Implement Solution
Document the Service
Follow up with the Customer
Identify the Problem
After a Problem is Solved, which is an Appropriate Step?
Replace the Fault Component
Take Preventative Measures
Identify the Problem
Teach the Customer the jargon related to the Problem
Take Preventative Measures
Which Primary PC Component is an Output Device?
Microphone
Printer
Web Camera
Keyboard
Printer
This External Connector supports Connecting to a Network?
RJ-45
PS/2
Parallel Port
Mini-DIN
RJ-45
Which Component is not installed directly onto the Motherboard?
Chipset
CPU
RAM
Thermal Paste
Thermal Paste
Which item is NOT a Computer?
Laptop
Tablet
CPU
Android Phone
CPU
When an instruction is sent to the CPU in Binary pattern, how does the CPU know what Instruction the pattern means?
External Data Bus
Register
Translator
Code Book
Code Book
What is the design foundation on which families of CPUs are built?
Microarchitecture
Machine Language
Binary
System Crystal
Microarchitecture
How does a CPU increase the speed of the System Clock?
Hyperthreading
Overclocking
Internal Crystal
Clock Multipliers
Clock Multipliers
Which type of Memory inside a CPU is the Slowest?
Go L1 L2 L3 System RAM
L3
Which is a common Intel Socket?
1151
AM4
TR4
AM3+
1151
When installing a CPU, protect it with what?
Antistatic Wrist Strap
OEM Fan
Thermal Paste
Orientation Notch
Antistatic Wrist Strap
DDR4 RAM modules have how many pins?
168
240
288
204
288
Which type of RAM modules have 240 pins?
SO-DIMM
SDRAM
DDR3
DDR4
DDR3
Which Technology makes Simultaneous Access to multiple RAM modules?
Dual-Channel Memory
Synchronous RAM
Single-Sided RAM
Double-Sided RAM
Dual-Channel Memory
Which RAM would typically be installed in a Laptop Computer?
ECC
SPD RAM
SDRAM
SO-DIMMs
SO-DIMMs
What types of RAM can function even if one of the memory chips has failed?
SO-DIMM ECC SPD RAM Dual-Channel RAM Double-Sided RAM
ECC (Error Correction Code)
In what order should memory slots be populated?
Whatever order the MB manual specifies.
Closes to the CPU to farthest from the CPU
Alternate slots starting farthest from the CPU
Farthest from the CPU to closest to the CPU
Memory slots are smart so any order is acceptable.
Whatever order the MB manual specifies.
BIOS Programs that enable hardware to function are called what?
POST
Services
CMOS
Device Drivers
Services
Which is found in BIOS?
Good Power Wire
CMOS Battery
Services
Real-Time Clock
Services
What is the Primary purpose of POST?
It is an addon card to test the Computer.
It applies power to the CPU.
It enables hardware to function before the OS Boots.
It performs Diagnostic Tests before booting to the OS.
It performs Diagnostic Tests before booting to the OS.
For which failures would you expect a POST to issue beep codes?
Video Card Missing Keyboard No Printer Found No CPU Installed No Network Connected
Video Card
How would a Tech start the System Setup Program?
Touch the screen setup button on the front panel of the computer.
Press a certain key before the computer boots to the OS.
Turn off the power switch, unplug the computer. Then plug in the computer and press the power switch to automatically start Setup Program.
Enter the administrator password during bootup.
Press a certain key before the computer boots to the OS.
To prevent random people from booting the OS, a tech should do what?
Set a User Password
Set an Admin Password
Flash the BIOS Chip
Remove the CMOS Battery
Set a User Password
Which is more likely to cause a computer’s reported time to fall behind?
Earth is spinning more slowly.
The computer was not programmed to recognize leap year.
The CMOS Battery is weak or failing.
The wall Voltage is too slow.
The CMOS Battery is weak or failing.
Which battery provides power to the RTC and CMOS Chip?
CR3022
CR2032
AA Battery
9 Volt Battery
CR2032
The Largest Motherboard Form Factor is?
ATX
Micro-ATX
ITX
Mini-ITX
ATX
What is true of an I/O Shield?
The I/O Shield must be customized to fit the case.
The I/O Shield is customized to fit the motherboard I/O area.
The dimensions of the I/O Shield for a Micro-ATX motherboard are 9.6” by 9.6”.
All I/O Shields are standardized to fit all motherboard I/O Areas.
The I/O Shield is customized to fit the motherboard I/O area.
Which Chip is typically found on Modern Motherboards?
CMOS Battery
Second Bridge
North Bridge
South Bridge
South Bridge
The job of the South Bridge is to act as the Interface between the CPU and what?
Slow Hardware
Fast Hardware
RAM
Video Card
Slow Hardware
Which is typically not found on a Motherboard?
PCIe Slots
SATA Cables
Voltage Regulators
Power Connectors
SATA Cables
Connectors with Cables that plug into the Motherboard are known as what?
Dongles
Dangles
Slots
I/O Shields
Dongles
Keeping the wires in a case neat, out of the way and easy to identify is called what?
Structured Cabling
Cable Management
Cable Bays
Pass-Throughs
Cable Management
Which critical components are found on the outside of the Case?
Front-Panel Connections
Power Supplies
Hard Drives and SSDs
Tower Cases
Front-Panel Connections
Which is it best to do before mounting the Motherboard in the Case?
Connect the front-panel connection cables to the motherboard.
Connect the case fans to the motherboard.
Test the motherboard with CPU and RAM installed.
Remove the CPU and RAM.
Test the motherboard with CPU and RAM installed.
Which must be done before installing the Motherboard into a case?
Install Case Fans.
Install the I/O Shield.
Install the SATA Cables.
Install a Video Card into a PCIe Slot.
Install the I/O Shield.
A Power Supply with optional cable plug-ins is known as what?
Soldered Power Supply
Option Power Supply
Flex Power Supply
Modular Power Supply
Modular Power Supply
What does the On/Off Switch on a Power Supply do?
Provides Wall Power to the Power Supply
Turns on the Computer.
Applies Power to the “Power Good” Wire.
Nothing, Power Supplies Autodetect Power and Turn On or Off accordingly.
Provides Wall Power to the Power Supply
The 4/6/8 Pin Connector, (Known as the P4 Connector) on the ATX 12v Power Supply provides power to which computer components?
SATA Drives
Optical Drive
CPU
SSD
CPU
Which is a Primary Characteristic to be considered when choosing a Power Supply?
Cable Lengths
Efficiency
UPS Compatability
Power Sag Rating
Efficiency
Which is the quietest Cooling Solution?
Small Fan on a Heat Sink
Large Fan on a Heat Sink
SpeedFan Application
Liquid Cooling
Liquid Cooling
What is the Primary Result of Overheating the CPU?
Faster Fan spinning
Increased Performance
System Slowdowns
Shutdowns and Rebooting
Shutdowns and Rebooting
The Voltages output by a PSU can be checked with which Tool?
Power Supply Tester
Your Finger
A Bent Paper Clip
Smoke Detector
Power Supply Tester
Catastrophic (FAST) Power Supply Failures typically include which symptom?
Slow System Performance
Rebooting
Burning Smell
Dropping Voltages over time.
Burning Smell
Unexpected noise coming from inside a running computer likely comes from what?
The system speaker failing.
Something interfering with a fan.
Beep codes generated by failing RAM.
The CPU overheating.
Something interfering with a fan.
If installed RAM does not show up in the CMOS setup program, what is the best course of action?
Re-Seat the CPU
Re-Seat the RAM Modules/s
Re-Seat the Main Power Connector
Add Cooling Fans to the RAM Module/s
Re-Seat the RAM Modules.
Mass Storage is organized into __________ ?
Gibibytes
LBAs
Pages
Gigabytes
LBAs (Logical Block Addressing)
What does not describe a Mass Storage Device?
Optical Drive
M.1 Drive
Magnetic Disk
SSD
M.1 Drive
Which is a Standard Command and Connection standard for Mass Storage Devices?
ATA
LBA
2.5 Form Factor
3.5 Form Factor
ATA
Using SATA, how is data passed between the Computer and the Hard Drive?
Eight bits at a time.
Four bits at a time.
Two bits at a time.
One bit at a time.
One bit at a time.
SATA uses a serial data transfer protocol. Data is transferred one bit at a time from the drive to the computer and one bit at a time from the computer to the drive. SATA does not pass data 2-bits, 4-bits or 8-bits at a time.
SSDs are organized into Logical Blocks, but their Memory Storage cells are called what?
Sectors
Slots
Pages
Sockets
Pages
Which interface is the Fastest?
SATA
SCSI
NVMe
PATA
NVMe