A+1002: CH25 Review

Question 1

Modern mobile devices use what type of Battery?

Ni-Ion
Li-Ion
Ni-CD
Ni-MH

Answer 1

Li-Ion

Question 2

Removing OS restrictions on an Android device is known as ________?

rooting
unlocking
device spoofing
jailbreaking

Answer 2

rooting

Question 3

In Android, where would you go to force stop an app?

Application Manager
Battery Settings
Task Manager
Home Screen

Answer 3

Application Manager

Question 4

What term describes restarting a mobile device, whether you do it from within the OS or with hardware buttons on the device?

Soft Reset
Hard Reset
Reboot
App Reset

Answer 4

Soft Reset

Question 5

A Mobile Device overheats for seemingly no reason. What is the most likely cause?

Low Battery
Defective Battery
HD Video Recording
Auto-Dimming Screen

Answer 5

Defective Battery

Question 6

When should you attempt to repair a battery?

Never
After the battery is removed
When the device is cool to the touch
When the device is off

Answer 6

Never

Question 7

Most Mobile devices allow the user to set a _______ by using a Password, PIN, Pattern, Fingerprint, and/or Facial Recognition to block strangers from accessing the device?

Screen Lock
Permissions Policy
Device Reset
Data Cleanup

Answer 7

Screen Lock

Question 8

Wis one major indicator of a Weak Cellular Signal?

Constant Reboots
High Transfer Speeds
Dropped Connections
Apps Freezing

Answer 8

Dropped Connections

Question 9

Why is a Hard Reset the most disruptive reset option?

It frees up more internal space
It removes all of a user’s data and settings
It causes battery drain
It closes applications

Answer 9

It removes all of a user’s data and settings

Question 10

What is a last resort you can do if your device is stolen?

Remote update
Remote email
Remote wipe
Remote restore

Answer 10

Remote wipe

Question 11

Because Mobile Device hardware typically cannot be repaired or replaced by a user or field tech, mobile device troubleshooting focuses on what type of issue?

Battery
Memory
Software
Hardware

Answer 11

Software

Question 12

Having a user logon at a certain time of day, or even within so many seconds or minutes of another event, is known as a ______ factor?

knowledge
ownership
temporal
possession

Answer 12

temporal

Question 13

Removing OS restrictions on an Apple device is known as _______?

access injection
jailbreaking
device spoofing
rooting

Answer 13

jailbreaking

Question 14

Setting up equipment to spoof a carrier’s tower and infrastructure is known as _______?

cell tower control
network analysis
tower spoofing
network ghosting

Answer 14

tower spoofing

Question 15

When mobile app is shut down, what might the user lose?

Saved Data
Unsaved Data
System Settings
Persistent Data

Answer 15

Unsaved Data

Question 16

What might be the result of too many failed login attempts?

System lockout
Device reconfiguration
Application notifications
System reboot

Answer 16

System lockout

Question 17

Generally, mobile devices do not include a _______ because they do not have a lot of services listening on open ports?

application menu
settings tab
trusted source
firewall

Answer 17

firewall

Question 18

A hot, sluggish device might use ______ to protect the device’s CPU from heat damage?

automatic backup
thermal throttling
liquid cooling
heat dispersion

Answer 18

thermal throttling

Question 19

What hidden menu might exist to help with device calibration?

information menu
device menu
touch menu
diagnostics menu

Answer 19

diagnostics menu

Question 20

Most mobile devices have a few ______ stickers that change color when exposed to water?

IMEI
water contact
liquid contact indicator
damage

Answer 20

liquid contact indicator

Question 21

What is the most accurate way to get a device’s location?

GPS
IP Address
WIFI
Cellular Network

Answer 21

GPS

Question 22

Which term refers to a collection of configuration and security settings that an administrator has created?

eXtensible markup
System Group
Profile
BYOD

Answer 22

Profile

Question 23

Besides the display, what is a very large battery drain for a mobile device?

Weather apps
Wireless communication
Maps
Location Settings

Answer 23

Wireless communication

Question 24

What is it called when you hold a system’s power button for several seconds until it turns completely OFF?

Soft reset
Hard reboot
Force quit
Force stop

Answer 24

Hard reboot

Question 25

What type of authentication is a Username and Password?

Multifactor Authentication
Blind Authentication
Single-Factor Authentication
Double-Factor Authentication

Answer 25

Single-Factor Authentication

Question 26

PGP and S/MIME are examples of _________?

encryption standards
email servers
system procedures
SMS notifications

Answer 26

encryption standadrds

Question 27

What is the process in which an organization tracks when its employees enter or exit a predefined area?

Geotagging
Geoconnecting
Geospoofing
Geofencing

Answer 27

Geofencing

Question 28

Why might you run into connectivity problems at large public gatherings?

Hyper-cell service
An overloaded network
A cellular usage limit
Location scrambling

Answer 28

An overloaded network

Question 29

What might a dim display mean?

an update is available
the memory is low
there is a problem with the display panel
there are too many apps open

Answer 29

there is a problem with the display panel