Midterms Flashcards

(42 cards)

1
Q

Influences the firm (tourism enterprise)

A

Macro Environment

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2
Q

Macro Environment

A

Political & Legal, Technology, Economic, Social (Including Media)

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3
Q

relates to forces that emanate from the economy

A

Economic Environment

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4
Q

this aspect certainly influences the success of business, according to?

A

Andrews (2008)

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5
Q

The local government passes laws that affect hotel operations

A

Political Environment

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6
Q

UNTWO

A

World Tourism Organization

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7
Q

The leading intergovernmental tourism organisation is a global forum for tourism policies and issues

A

UNTWO

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8
Q

Is the forum for business leaders in the travel abd tourism industry

A

World Travel and tourism council

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9
Q

The total value of goods and services produced by a country in a year

A

GDP (Gross Domestic Product)

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10
Q

asserted “inclusive growth and ensuring a future with quality jobs..”

A

Gloria Guevarra Manzo

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11
Q

an important aspect of both current and future activity

A

Travel and tourism investment spending

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12
Q

which helps travel and tourism activity in many ways

A

Government ‘collective’ spending

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13
Q

a tourism term referring to a chain reaction

A

The multiplier effect

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14
Q

APEC

A

Asia-Pacific Economic Cooperation

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15
Q

GCC

A

Gulf cooperation council

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16
Q

OAS

A

organization of American states

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17
Q

OECD

A

Organization for Economic Co-operation and development

18
Q

OIC (Organization for islamic cooperation)

A

Organization for islamic cooperation

19
Q

ASEAN

A

Association of Southeast Asian Nations

20
Q

Promoters of tourism

A

Pacific Area Travel Association (PATA), UNTWO, WTTC

21
Q

DOT

A

Department of tourism

22
Q

the primary planning, programming, coordinating,

A

Department of tourism (DOT)

23
Q

TPB

A

Tourism promotions board

24
Q

under the supervision of DOT Secretary

A

Tourism Promotions Board

25
has a great impact on how hotel operation runs
Social Environment
26
Negative Social Impacts of Tourism
Resentment, Family Problems, Social Problems, Crime and Violence
27
main factors of the micro-environment
Customers, Employees, Suppliers, Services
28
Critical component of the business to deliver the raw materials of the right quality
Suppliers
29
The first are the local government agencies that represent the national and local governments
Services
30
Is the process of planning service products
Marketing
31
Four Ps
Product, pricing, promotion, place
32
The five forces model
• Potential competitors, •competitiveness among industry incumbents, •buyer's influence • Supplier's influence • Substitute products
33
"A theory of human motivation"
Abraham Maslow
34
Maslow's Hierarchy of needs
self-actualization, esteem, love/belonging, safety, physiological
35
why people travel
escape, relaxation, sun lust, physical, health, self-discovery, cultural, education, wanderlust,
36
these trips are motivated by interest in cultural events
Cultural tourism
37
Architecture of SEVEN PACIFIC ISLANDS
fiji, new zealand, marquesas, samoa, tahiti, tonga, hawaii
38
ethnolinguistic nation in western mindanao and sulu archipelago
Moros (after the moors)
39
native ethnic group in agusan
Lumad
40
Migrated from africa
Negrito
41
Indigenous people of south cotabato
Tboli
42
refers to the environmental, economic, and sociocultural aspects of tourism development
sustainable Tourism