Midterms Flashcards

1
Q

Influences the firm (tourism enterprise)

A

Macro Environment

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2
Q

Macro Environment

A

Political & Legal, Technology, Economic, Social (Including Media)

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3
Q

relates to forces that emanate from the economy

A

Economic Environment

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4
Q

this aspect certainly influences the success of business, according to?

A

Andrews (2008)

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5
Q

The local government passes laws that affect hotel operations

A

Political Environment

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6
Q

UNTWO

A

World Tourism Organization

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7
Q

The leading intergovernmental tourism organisation is a global forum for tourism policies and issues

A

UNTWO

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8
Q

Is the forum for business leaders in the travel abd tourism industry

A

World Travel and tourism council

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9
Q

The total value of goods and services produced by a country in a year

A

GDP (Gross Domestic Product)

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10
Q

asserted “inclusive growth and ensuring a future with quality jobs..”

A

Gloria Guevarra Manzo

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11
Q

an important aspect of both current and future activity

A

Travel and tourism investment spending

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12
Q

which helps travel and tourism activity in many ways

A

Government ‘collective’ spending

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13
Q

a tourism term referring to a chain reaction

A

The multiplier effect

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14
Q

APEC

A

Asia-Pacific Economic Cooperation

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15
Q

GCC

A

Gulf cooperation council

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16
Q

OAS

A

organization of American states

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17
Q

OECD

A

Organization for Economic Co-operation and development

18
Q

OIC (Organization for islamic cooperation)

A

Organization for islamic cooperation

19
Q

ASEAN

A

Association of Southeast Asian Nations

20
Q

Promoters of tourism

A

Pacific Area Travel Association (PATA), UNTWO, WTTC

21
Q

DOT

A

Department of tourism

22
Q

the primary planning, programming, coordinating,

A

Department of tourism (DOT)

23
Q

TPB

A

Tourism promotions board

24
Q

under the supervision of DOT Secretary

A

Tourism Promotions Board

25
Q

has a great impact on how hotel operation runs

A

Social Environment

26
Q

Negative Social Impacts of Tourism

A

Resentment, Family Problems, Social Problems, Crime and Violence

27
Q

main factors of the micro-environment

A

Customers, Employees, Suppliers, Services

28
Q

Critical component of the business to deliver the raw materials of the right quality

A

Suppliers

29
Q

The first are the local government agencies that represent the national and local governments

A

Services

30
Q

Is the process of planning service products

A

Marketing

31
Q

Four Ps

A

Product, pricing, promotion, place

32
Q

The five forces model

A

• Potential competitors, •competitiveness among industry incumbents, •buyer’s influence
• Supplier’s influence
• Substitute products

33
Q

“A theory of human motivation”

A

Abraham Maslow

34
Q

Maslow’s Hierarchy of needs

A

self-actualization, esteem, love/belonging, safety, physiological

35
Q

why people travel

A

escape, relaxation, sun lust, physical, health, self-discovery, cultural, education, wanderlust,

36
Q

these trips are motivated by interest in cultural events

A

Cultural tourism

37
Q

Architecture of SEVEN PACIFIC ISLANDS

A

fiji, new zealand, marquesas, samoa, tahiti, tonga, hawaii

38
Q

ethnolinguistic nation in western mindanao and sulu archipelago

A

Moros (after the moors)

39
Q

native ethnic group in agusan

A

Lumad

40
Q

Migrated from africa

A

Negrito

41
Q

Indigenous people of south cotabato

A

Tboli

42
Q

refers to the environmental, economic, and sociocultural aspects of tourism development

A

sustainable Tourism