MIDTERM LONG QUIZ Flashcards
COMMUNICATION AIDS AND STRATEGIES
A ________ helps an individual to communicate more effectively with people around them.
Communication Aid
COMMUNICATION AIDS AND STRATEGIES
A a huge range of techniques which support or replace spoken communication.
These include gesture, signing, symbols, word boards, communication boards and books, as well as *Voice Output Communication Aids *(VOCAs)
Augmentative and Alternative Communication or AAC
COMMUNICATION AIDS AND STRATEGIES
AAC stands for
Augmentative and Alternative Communication
COMMUNICATION AIDS AND STRATEGIES
VOCA stands for
Voice Output Communication Aids
COMMUNICATION AIDS AND STRATEGIES
Two main types of AAC system
- Unaided communication
- Aided communication
COMMUNICATION AIDS AND STRATEGIES
____ does not use additional equipment. Body language, gesture, vocalization, and signing are typically used.
Unaided communication
COMMUNICATION AIDS AND STRATEGIES
Types of Unaided Communication
- Body Language
- Facial Expression
- Gestures
- Sign Language
COMMUNICATION AIDS AND STRATEGIES
It observes body posture, position and movements.
Body Language
COMMUNICATION AIDS AND STRATEGIES
it uses eye, mouth, eyebrows to express emotions intended to
communicate
Facial Expression
COMMUNICATION AIDS AND STRATEGIES
It is a body and hand movement that conveys meaning
Gestures
COMMUNICATION AIDS AND STRATEGIES
It is a designed language system for mute or deaf such as ASL or BSL
Sign Language
COMMUNICATION AIDS AND STRATEGIES
This uses equipment, but this ranges from low-tech to high-tech methods, with pictures and symbols. Whilst a low-tech method of communication like a simple, laminated communication book to carry around with a few pages of pictures or symbols would be a communication aid, the term ‘device’ would only describe a more high-tech solution.
Aided Communication
COMMUNICATION AIDS AND STRATEGIES
SGD stands for
Speech Generating Device
COMMUNICATION AIDS AND STRATEGIES
It uses symbols, text, icons from electronic devices such as a computer, tablet, or any touch screen devices to communicate
Speech Generating Device
COMMUNICATION AIDS AND STRATEGIES
It contains symbols, pictures or words in order to express themselves
Board and Books Communication
COMMUNICATION AIDS AND STRATEGIES
It allows an individual to use their eyes to select letters or symbols to communicate
Eye-Tracking Devices
COMMUNICATION AIDS AND STRATEGIES
It uses symbols such as picture-exchange communication system (PECS). This system usually used for autistic people to communicate without talking or speaking.
Symbol-Based Communication System
COMMUNICATION AIDS AND STRATEGIES
PECS stands for
Picture-Exchange Communication System
COMMUNICATION AIDS AND STRATEGIES
What is ‘Communication Strategies?
Communication is the exchange of information between a sender and a receiver. It is important for people to take into account every aspect of how they are relaying information. Communication strategies are the blueprints for how this information will be exchanged.
COMMUNICATION AIDS AND STRATEGIES
It is a way of transmitting information to other people using language both in written and oral.
Written strategies include avenues such as e-mail, text, and chat. Examples that fall into the oral category are phone calls, video chats, and face-to-face conversations.
Verbal Communication Strategies
COMMUNICATION AIDS AND STRATEGIES
It is a process of communication with speaking and it consist of mostly visual cues, such as body language, facial expressions, physical distance between communicators, or the tone of your voice. These cues are typically not intended.
Non-Verbal Communication Strategies
COMMUNICATION AIDS AND STRATEGIES
This can be seen through signs, web pages, and illustrations. These strategies are used in the workplace to draw attention and provide documentation.
Visual communication Strategies
Communication for Various Purposes
Types of Speeches According to Purpose
- Informative Communication
- Argumentative Communication
- Persuasive Communication
Communication for Various Purposes
It focuses on providing facts, knowledge, and data to educate the audience about a
about a particular topic or subject
Informative Communication
Communication for Various Purposes
It involves presenting logical reasoning and evidence to support a specific viewpoint, encouraging critical thinking.
Argumentative Communication
Communication for Various Purposes
It aims to influence and motivate the audience to adopt a certain belief, take action, or action, or change their perspective
Persuasive Communication
Types of Speeches According to Delivery
Types of Speeches According to Delivery
- Read/Manuscript speaking
- Impromptu speaking
- Extemporaneous speaking
- Memorized speaking
Types of Speeches According to Delivery
It is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains his or her attention on the printed page except when using visual aids.
Read/Manuscript reading
Advantage: the exact repetition of original words
Disadvantage: an uninteresting
way to present.
Types of Speeches According to Delivery
It is the presentation of a short message without advance preparation.
Impromptu Speach
Advantage: it’s spontaneous and responsive in an animated group context
Disadvantage: the speaker is given little or no time to contemplate the central theme of his or her message
Types of Speeches According to Delivery
It is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes.
Extemporaneous speaking
Adv: It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible. Audeince will pay better attention to the message because it is engaging both verbally and nonverbally
Disad: it requires a great deal of preparation for both the verbal and the nonverbal components of the speech. Adequate preparation cannot be achieved the day before you’re scheduled to speak.
Types of Speeches According to Delivery
It is the rote recitation of a written message that the speaker has committed to memory.
Memorized Speaking
Adv: it enables the speaker to maintain eye contact with the audience throughout the speech.
Disad: unless you also plan and memorize every vocal cue gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer.
Communication for Work Purposes
It is how companies share information to internal and external audiences and engage these audiences
Corporate Communication
Communication for Work Purposes
Corporate communication is made up of three major categories,
- Management communication
- Marketing communication
- Company communication
Communication for Work Purposes
This refers to the communication that takes place between people who are working towards common goals within an organization; consists of the interactions that take place for the purpose of working together towards these goals or conducting business in general
Organizational Communication
Communication for Work Purposes
Key Types of Corporate and Organizational Communication
- Upward Communication
- Downward Communication
- Lateral Communication
- External Communication
Communication for Work Purposes
Information flows from lower to higher level of organization.
Upward Communication
Communication for Work Purposes
Information flows from upper to lower level of organization
Downward Communication
Communication for Work Purposes
People with different culture and background absorb information in a different ways. To make sure that everyone understands the message conveyed in a workplace, a ____ should be used.
Methods of communication
Communication for Work Purposes
It is the easier way to tell your officemate or team about your ideas and passion through an ____. In this kind of way, they will hear what you say and get their feedback in
return.
Open meeting
Communication for Work Purposes
It is an electronic
mail from one or more computer user via a network.
Communication for Work Purposes
aside from open meeting, ____ works well at all times. You got to understand their ideas without a prior hindrance.
One on one
not everyone has a good vocabulary, so to make communication more effective with the teams or officemates, use a word that can be easily understood
Use Simple Words
Communication for Work Purposes
communication can be presented using ____. They should not just hear the
message but also see it.
Visual
Communication for Work Purposes
it is easier and faster to communicate using ____ without using much of an explanation because your body and facial expression says it all.
Body language
Communication for Work Purposes
promotes confidence upon
communication with other people. A person in a ____ can practice what they are going to say without seeing their facial expression.
phone conversation
Channels of business communication.
____ depend on the spoken word. Mediums include face-toface, in-person presentations, mobile phone conferences, group presentations, telephone, video
meetings, conferences, speeches, and lectures.
Oral Channels Comunication
- deliver low-distortion
- immediate feedback of the communication to the sender
- the most labor-intensive channels
- generally used in organizations
Channels of business communication.
____ include emails, texts, memos, letters, documents, reports, newsletters,
spreadsheets, etc.
Written Communication
- the leaner business communications
- effective when transmitting large messages
- can be carefully crafted to say exactly what the sender means
Channels of business communication.
Television broadcasts, web-based communications such as social media, interactive blogs, public and intranet company web pages, Facebook, and Twitter belong in this growing category of communication channels.
Electronic (Multimedia) Communications
- allow messages to be sent
instantaneously and globally - widespread utilization of electronic communications for business purposes can also be risky
Communication for Work Purposes
Types of Business Communication Materials
- Business Letters
- Memos
- Reports
- Emails
- Newsletters
- Minutes of Meeting
Communication for Work Purposes
Parts of MoM
NAME OF ASSOCIATION/DEPARTMENT: (Example: ILAS Department)
TYPE OF MEETING: (Example: Departmental Meeting)
DATE:
TIME STARTED:
MEETING FACILITATOR/S AND DESIGNATION:
INVITEES: (Example: ILAS Faculty)
CALL TO ORDER: (marks the official commencement of a board meeting)
ROLL CALL:
ATTENDEES PRESENT: (put here names of present during the meeting)
**ABSENT/S: **(put here name/s of absent during the meeting)
MEETING AGENDA/OBJECTIVES: (list at least 3 objectives of the present meeting)
1.
2.
3.
I. APPROVAL OF MINUTES FROM LAST MEETING:
(assume that there was a relevant meeting conducted prior to the present meeting to provide information under the motion, vote and resolved categories below)
MOTION: (a proposal that the entire department take action or stand on an issue)
VOTE: (indicate if it is unanimous approval or not)
RESOLVED: (Example: The minutes last October 28, 2023 re: budget are approved by the board)
II. REPORTS (assume that there were reports presented during the previous meeting)
III. OPEN ISSUES (list issues arise during the present meeting)
IV. PLANS
MOTION: (a proposal that the entire department take action or stand on an issue)
(Motion refers to the present meeting)
VOTE: (indicate if it is unanimous approval or not)
(Vote refers to the present meeting)
RESOLVED: (Example: The minutes last October 28, 2023 re: budget are approved by the board)
(Resolved refers to the present meeting)
V. ADJOURNMENT (time ended)
VI. SPECIAL NOTE/S (include if applicable)
**PREPARED BY: **
Your signature over printed name
APPROVED BY:
(put here the name and signature of the approver)
NOTED BY: (put here the name and signature of the person involved)
Communication for Work Purposes
Parts/Structure of Letters
-** H**eading
- Inside/Recipients Address
- Salutation
- Body of Letter
- Complimentary Closing
- Signature Block
Format of Business Letters
3 Formats of a Leter
- Block
- Modified Block
- Semi-Block
Format of Business Letters
elements are aligned to the left margin
Block Format
Format of Business Letters
Almost the same with block but the date and closing are either centered or aligned to the right.
Modified Block Format
Format of Business Letters
Paragraphs are indented. Date and closing are either aligned to the right or centered
Semi-Block Format
