Midterm - Book Flashcards
Information Systems today are ______.
Continuing to evolve with improvements to the hardware and software
Whereas data are raw unformatted pieces or lists of words or numbers, information is _______.
data that has been organized in a form that is useful
computer-based information systems were described in this chapter as ________.
a combination of hardware, software and telecommunications networks that people build and use to collect, create, and distribute data
Other terms that can be used to represent the knowledge society include ________.
the new economy, the network society, the digital world
Which of the following was not discussed as a type or category of information system used in organizations?
a. transaction processing
b. decision support
c. enterprise resource planning
d. web graphics
D. Web graphics
What stage of globalization started with expansion of trade to india, where the horse and wind and, in later stages, steam were primary drivers?
Globalization 2.0
To release of he netscape web browser had the following effects on the flattening of the world except _______.
providing integrated e-mail
Which of the following is not considered an enabler of a flat world by Friedman?
customer service software
Which of the following is not cinsidered open-source software?
a. Microsoft Office
b. OpenOffice.org
c. Firefox
d. Linux
A. Microsoft Office
Being ______, or knowing how to use the computer as a device to gather, store, organize and process information, can open up myraid sources of information
computer literate
______ is using technology as a way to help complete a task wthin an organization faster and, perhaps, more cheaply.
automating
What are new technologies, products, or serices that eventually surpass the existing dominant technology or product in a market called?
disruptive innovation
which of the following is not impoving the value chain?
a. improving procurement processes
b. increasing operating costs
c. minimizing marketing expenditures
d. streamlining production processes
increasing operating costs
a company is said to have ____ when it has gained an edge over its rivals
competitive advantave
Each of the following was described in this chapter as a source of competitive advantage except for ______.
a. delivering superior customer service
b. achieving lower cost than rivals
c. being the subject of a hostile takeover
d. having shorter lead times in developing and testing new products
C. being the subject of a hostile takeover
______ refers to the emergence of disruptive innovations that undermine effective management practices, often leading to the demis of an organization or an industry.
Innovator’s dilemma
What is a process of choosing, matchin, executing, and assessing innovative technologies called?
e-business innovation cycle
What international business strategy is employed my companies that carefully decide which aspect should be under central control and which should be decentralized
transnational business strategy
At the ______ level of the organization, functional managers focus on monitoring and controlling operational-level activities providing information to higher levels of the organizations
managerial
A supervisor’s having to decide when to reorder supplies or how best to allocate personnel for the completion of a project is an example of a _______ decision.
structured
All of the following are examples of nonvolatile memory except
a. optical disks
b. hard drives
c. flash drives
d. RAM
RAM
(Random access memory)
Which of the following is not an example of open source software?
a. Windows 7
b. OpenOffice
c. Apache
d. Linux
Windows 7
Engineering drawings are typically prepared using _________.
a. mainframes
b. servers
c. microcomputers
d. workstations
workstations
Tape drives are typically used for ______.
archiving data
Which of the following is the protocol of the internet?
a. URL
b. HTML
c. TCP/IP
d. ARPA
TCP/IP
All of the following are correct domain suffixes except a. a. edu - educational institutions
b. gov - U.S. Government
c. neo - network organizations
d. com - Commercial businesses
neo - network organizations
The ability to adapt to increases or decreases in demand for processing or storage is refered to as ________.
a. adaptablility
b. flexibility
c. scalability
d. agility
scalability
In cloud computing, services are typically offered using ________.
a. private clouds
b. heterogeneous grids
c. a utility computing model
d. edge computing
a utility computing model
For most flexibility in the use of computing resources, companies choose a ______ provider.
a. utility computing
b. software as a service
c. platform as a service
d. infrastructure as a service
infrastructure as a service
Large-scale computing problems can be solved using ______ computing.
a. grid
b. utility
c. cloud
d. edge
Grid
EC is the online exchange of _____ among firms, between firms and their customers, and between customers, supported by communication technologies and, in particular, the Internet.
a. goods
b. services
c. money
d. all of the above
All of the above; goods, services, and money.
______ are those companies that operate in the traditional physical markets and do not conduct business electronically in cyberspace.
a. Brick-and-mortars
b. Click-onlys
c. Both a and b
d. Dot-coms
Brick-and-mortars
A ______ describes how a firm will earn revenue, generate profits, and produce a superior return on invested capital.
a. profit-and-loss statement
b. revenue model
c. business model
d. annual report
business model
according to the text, the three stages of web sites include all of the following except
a. e-tailing
b. e-integration
c. e-transaction
d. e-information
e-tailing is not one of the three stages of websites
the revolutionary aspect of priceline.com web site lies in its ________ system called Name Your Own Price. Customers specif the product they are looking for and how much they are willing to pay for it.
a. immediate pricing
b. menu-driven pricing
c. forward pricing
d. reverse pricing
reverse pricing
______ is a type of e-auction fraud where bidders are lured to leave a legitimate auction in order to buy the same item at a lower price.
a. bid luring
b. product luring
c. customer luring
d. low-price luring
bid luring
What should a website be? (3)
a. be easy to use and fast
b. offer something unique and be aesthethically pleaing
c. motivate people to visit, to stay, and to return
C2C EC can be categorized according to ________.
a. the number of goods sold
b. the number of buyers and sellers
c. the payment methods accepted
d. all of the above
the number of buyers and sellers
Trying to “outsmart” a search engine to improve a page’s ranking is know as ________.
search engine hacking
According to the internet Tax Freedom Act, e-tailers _________.
a. have to collect sales tax from all customers, reguardless of their location
b. have to collect sales tax based on the place of the customer’s residence
c. have to collect sales tax based on the prevalent tax rate at the etailer’s headquarters
d. have to collect sales tax only from customers residing in a state where the business has substantial presence
have to collect sales tax only from customers residing in a state where the business has substantial presence
collective intelligence is based on the notion that disributed groups of people with a divergent range of information and expertise will be able to outperform the capabilities of _______.
a. crowds
b. customers
c. individual experts
d. virtual teams
individual experts
social presence tools are used for ______.
a. creating an online text diary
b. providing location information
c. short status updates
d. customer support functions
short status updates
Tagging is adding _____ to a piece of information such as a map, picture, or webpage.
metadata
the process of adding information such as latitude and longitude to pictures, videos, or other information is called _______.
geotagging
successful Enterpise 2.0 initiatives consider _______.
a. organizational culture
b. the organization’s customers
c. the latest social software applicaitons
d. all of the above
Organizational Culture
______ is the process of creating an online diary made up of chronological entries
Blogging
Netcasts are also known as ______.
podcasts
RSS allows you to do all of the following except ______.
a. publish a video blog
b. publish current news stores
c. receive current news stories
d. edit a netcast
edit a netcast
Wikis are a type of website where people can _____.
post information, comment on information, access information
_____ communication is when people are all meeting at the same time or in real time
a. synchronous
b. asynchronous
c. collaboration
d. none of the above
synchronous
In a DBMS, an entity is represented as a(n) ______.
a. attribute
b. table
c. row
d. association
table
A ______ report proveds a summary of critical informatoin on a recurring schedule
key indicator
In order to swiftly respond to a highly competitive and rapidly changing environment, organizations utilize a _____.
a. continuous planning process
b. structured decision making process
c. decision support process
d. decision making process
continuous planning process
______ is used to determine the likelihood of new customers to default on a loan.
Classification
Web usage mining entails analyzing ______.
clickstream data
market share analysis is a type of moedl typically used by the ______ function of an organization.
a. marketing
b. accounting
c. production
d. management science
marketing
ecamples fo the types of activities that can be supported by Ess include all of the following except _____.
a. payroll calculations
b. financial planning
c. machine configuration
d. medical diagnosis
payroll calculations
_____ agents keep track of key information such as inventory levels, notifying the users when conditions change.
a. user
b. buyer
c. monitoring and sensing
d. data mining
monitoring and sensing
What is true about knowledge management?
a. as baby boomers retire at an increasing rate, knowledge management is helping organizations capture their knowledge
b. a knowledge management system is not a single technology but a collection of technology-based tools
c. finding the right technology to manage knowledge assets is much easier than identifying what knowledge is needed, why it is needed, and who has this knowledge
d. all of the above
all of the above
which of the following is an example of attribute data commonly used in GIS applications?
a. structured data
b. longitude
c. trade area
d. annual sales
annual sales
