Midterm Flashcards

1
Q

What are the 5 parts of the Industry Value chain?

A

1) Raw materials
2) Food production
3) Final assembly
4) Retail/product sale
5) Consumers

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2
Q

What are the 2 SGM axes?

A

Quality + Level of service

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3
Q

What are the 5 elements of strategy?

A

1) Fresh baking
2) Diverse product offerings
3) Aesthetically pleasing store
4) Courteous customer service
5) Panera 2.0 technology

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4
Q

What are the four driving forces of change?

A

1) Health trends
2) Technology
3) Sustainable foods
4) Food regulations (organic, calories on menus, etc. )

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5
Q

What are the 5 KSFs?

A

1) Taste/Quality
2) #of locations
3) Customer service
4) Menu choices
5) Price

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6
Q

What are the 4 identified Opportunities?

A
  • Health trends
  • Global markets
  • Tech changes
  • Changes in distribution methods
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7
Q

What are the 5 identified threats?

A
  • Food regulation changes
  • Changing consumer demand
  • Construction costs increasing
  • Change in distribution methods
  • Consumer loyalty fluctuations
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8
Q

What are the 6 identified strengths?

A
  • Quality
  • Menu choices (with healthy and alt choices)
  • Solid number of locations
  • Strong brand ID
  • Vertical integration
  • Technology infrastructure (Panera 2.0)
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9
Q

What are the 5 identified weaknesses?

A
  • Price against the greater food market
  • slow growth
  • small geographic reach
  • profitability
  • multiple growth directions
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10
Q

What 5 financial measures should be used?

A
  • CAGR Op profit
  • CAGR Cafe revenue
  • CAGR Occupancy expenses
  • Profit margin for franchises
  • Current ratio
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11
Q

What are the 5 strategic issues?

A

1) Use current brand ID for sus comp adv.
2) Profit growth
3) Respond to increasing construction costs
4) New markets
5) Respond to consumer trends

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12
Q

What are the 3 alternatives?

A

1) West Can expand
2) Franchise focus by converting company-owned to franchises and reducing restrictions
3) Partnership with alt distribution routes (BlueApron)

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13
Q

What are the two parts for sustainable competitive advantage and the VRIN for each?

A

1) Fresh bread in-house (V,I)

2) Diverse product offering (V)

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