Midterm Flashcards
What is the challenge to the communicator
Cut through communications to deliver argument that is deliverable believe able actionable
Key step of R A C E
Reasoned research
Fundamental mandate of public relations is
Communication
Twisting messages to create the impression performance is
Spin
Rockefeller was widely attacked when
Women and small children were killed in Ludlow massacre
Principal contribution to the PR field by IVY Lee was
Recognition that publics needed to be informed
The definition of PR
Public relations is a strategic communication process that builds mutually beneficial relationships between organization and their publics
Percentage of PR departments report to CEO
10%
R-A-C-E
Research attitudes of the issue at hand
Identify action of the client in the public interest
Communicate that action to gain understand and support
Evaluation the communication to see if option is influenced
7 attitudes
Personal, cultural, educational, familial, religious, social class, race
Public relations can be defined as
Management of communication between firm and publics