Midterm Flashcards
Four marks of a profession?
- ) Acquisition and application of a body of knowledge
- ) Regulate themselves
- ) Fiduciary duty
- ) A shared commitment
What are the six guiding principles of the student and the doctor?
- ) Altruism
- ) Accountability
- ) Excellence
- ) Duty
- ) Honor and integrity
- ) Respect for others
What are the four ethics in medicine?
Autonomy
Justice
Beneficence
Non-maleficence
How can stress impact you physically?
A 15 second episode of stress can cause hormonal changes that last 6 hours
Physical signs of stress?
Stooped posture
Sweaty palms
Chronic fatigue
Weight gain or loss
What percent of patients leave the office without understanding what their doctor is telling them?
50%
How long before a doctor interrupts a patient?
18 seconds
What percent of medical students have symptoms of depression?
20% (12% major depression)
What percent of medical students report suicidal ideations?
9%
What percent of medical students positive for at risk drinking? Illicit drugs?
10-15%
33.4%
Which doctors have the highest rate of substance use?
Psychiatrists and anesthesiologists
What are three symptoms of burn out?
Emotional exhaustion
Depersonalization (cynicism)
Diminished sense of personal accomplishment
What percent of physicians and medical students experience burn out?
40%
50%
What are the three stages of burnout?
Stress arousal
Energy conservation
Exhaustion
What percent of patients fully understand what their doctors tell them?
15%
What is the average time for a patient to tell you why they are there?
120-150
What are the three components of communication?
What we say
How we say it (pitch, tone, volume)
Non-verbal body language
What does the doctor patient relationship depend on?
Empathy (putting yourself in their shoes)
What is important to listen to when speaking with a patient?
Emotion
How many questions does a female ask versus a male in an average 15 minute appointment?
6-0
What is verbal communication primarily based on?
Culturally based
What is non-verbal communication primarily based on?
Biological behavior (ubiquitous across cultures)
What percent of our meaning is derived from non-verbal communication?
90%
What is the single most effective diagnostic tool?
A good medical interview
What are the three functions of the medical interview?
- ) Gathering data
- ) Establishing a therapeutic rapport
- ) Educating the patient
What are the two types of interviewing techniques?
Clinician-centered
Patient-centered
What is a clinician-centered interview?
The physician takes charge of the entire interaction to acquire details of the patient’s symptoms and data to help with disease ID
What is a patient centered interview?
Encourages patients to express what most important to them (recognizes the importance the patient’s expression of personal concerns, feelings, and emotions)
What two categories of information does the medical interview provide?
What the patient says about the illness
How the information is told
What are the objectives of the medical interview?
- ) Establish a supportive environment and initial rapport
- ) Develop an awareness for the patient’s emotional state
- ) ID all of the problems or issues that the patient has come to discuss
- ) Develop a partnership with the patient. Enable the patient to become a part of the collaborative process
What are the two basic categories of medical interviews?
Problem oriented (specific problem) Health promotion (baseline or past)
What is an important type of question to ask patients?
Open ending questions
What is wrong with using leading questions?
They direct the patient to answer as they feel the doctor wants to hear; leads to misinformation and or misunderstanding
What is the difference between a “why” and a “what “ question?
“Why” may make the patient feel as if they need to defend themselves
What are four interviewing techniques?
Facilitation
Reflection
Clarification
Confrontation
What is a facilitation technique?
Encouragement and guidance for the patient to tell their story without specifying the kind of information you are seeking