Midterm Flashcards

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1
Q

Culture

A

a shared sense of the world. A pattern of shared basic assumptions.

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2
Q

3 levels of culture

A

behavior and artifacts
espoused values
assumptions

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3
Q

what percentage of people are unhappy at work?

A

52.3%

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4
Q

What is the focus of IO psychology?

A

the study of work, the work environment, and applying research to real-life.

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5
Q

levels of culture in order?

A

artifacts, espoused values, basic assumptions

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6
Q

Examples of observable artifacts

A

jargon, language, slang, stories, legends, rituals, practices etc

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7
Q

basic assumptions (examples)

A

core of the culture
bottom of the iceberg model
not directly observable

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8
Q

Espoused Values

A

ethical statements of rightness

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9
Q

Climate

A

A shared perception among employees regarding the policies, practices, and procedures related to the work environment

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10
Q

how many workers experienced injuries?

A

2.9 million

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11
Q

how to measure climate?

A
start by measuring individual perceptions
statistical technique (ICC)
variance within and between groups
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12
Q

diversity?

A

The multitude of individual differences and similarities that exist among people. (not JUST the differences but the collective mixture of similarities AND differences)

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13
Q

social categorization theory

A

(negative effect of diversity theory) when we categorize others and self into groups based on similarities or differences. (creates an in-group out-group effect)

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14
Q

information theory

A

the positive effect of diversity theory

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15
Q

four-fifths rule

A

the statistical criterion we use to decide if a selection system has adverse impact

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16
Q

what are the two big mediators in misbehavior?

A

normative force and instrumental force

17
Q

deterrance

A

punishment

18
Q

who proposed the great man theory?

A

thomas carlyle

19
Q

early work of the trait theory of leadership?

A

hereditary genius by sir francis galton

20
Q

who established the contingency theory?

A

fiedler

21
Q

what is the contingency theory?

A

says that both leadership style and situation matter

22
Q

LMX

A

leader membership exchange

leader doesn’t treat all subordinates the same

23
Q

transactional leadership

A

traditional, show how to achieve goals, reward behavior

24
Q

transformational leadership

A

leaders who appeal to something greater (martin Luther King Jr, Ghandi, etc)