FINAL Flashcards

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1
Q

Group

A

a collection of 2 or more people who interact and share some interrelated goals

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2
Q

Team

A

1) actions of members must be interdependent and coordinated
2) each member must have a particular, specific role
3) there must be common task goals and objectives

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3
Q

Forming

A

when a team meets. On best behavior…

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4
Q

Storming

A

cliques and factions form…members may be vieing for positions

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5
Q

Norming

A

Agreement and consensus largely forms among the team

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6
Q

Performing

A

Team has a shared vision

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7
Q

Team Formation…

A

Forming, Storming, Norming, Performing

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8
Q

Quality Circles

A

Work groups of 6-12 people who brainstorm how to increase productivity/quality

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9
Q

Project Teams

A

disband after project is completed

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10
Q

Production Teams

A

typically assembly line teams

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11
Q

Autonomous Work Groups

A

The group has controls over allocating work, prioritizing work, setting work shifts, etc

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12
Q

Virtual Teams

A

Teams that don’t work face-to-face but through the computer

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13
Q

Shared Mental Model

A

a common understanding of how to perform as a team

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14
Q

Transactive Memory

A

knowing who knows what

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15
Q

Ways to Measure Team Composition

A

Minimum, maximum, mean, variability

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16
Q

Brainstorming…

A

teams are most likely to discuss redundant information.Not productive brainstormers. lol

17
Q

Groupthink

A

a phenomenon that occurs when groups make decisions individual members know to be poor

18
Q

Task Conflict

A

Disagreements about decisions and viewpoints about tasks

19
Q

Team Conflict

A

Disagreements stemming from interpersonal incompatibilities

20
Q

3 Elements to Motivation

A

Direction
Intensity
Persistence

21
Q

Locus of Control (LOC)

A

refers to the extent to which individuals believe they can control events affecting them

22
Q

Maslow’s Hierarchy of Needs

A

Physiological, Safety, Love, Esteem ,Self-Actualization

23
Q

Herzberg’s 2-factor theory

A

Believed that motivation was primarily a function of satisfaction/dissatisfaction

24
Q

Dissatisfaction depends on…

A

“hygiene factors”

25
Q

Satisfaction depends on…

A

“motivator factor”

26
Q

Hygiene Factors

A

pay, supervision, organizational policies

27
Q

Motivator Factors

A

achievement, recognition, nature of the work itself.

28
Q

Equity Theory

A

People are motivated to achieve a condition of fairness or equality

29
Q

Expectancy theory, aka VIE theory

A

Human behavior is the result of conscious choices made by individuals among alternative courses of action

30
Q

Cognitive evaluation theory

A

Individuals as scientist models assume that employees think about rewards/outcomes

31
Q

Goal Setting Theory

A

MOST POPULAR THEORY.

Locke and Latham summarized the research on GST