Midterm #3 Flashcards
what does planning include
determine facility´s future
determine allocation of resources for facility success
short-term needs and long-term goals
fundamnetals of planning
AGIR “A Gang in a room”
OMOM “One man on a mountain”
AGIR
utilize a group of people
group provides additional insight
e.g. facility users, community members, lawyers…
OMOM
one person makes all decisions
top-down management system,
what is importamt to plan for existing facilities
examine passt, current, and future users
coordinate and manage future
coordination and management of future
scheduling - staff planning, event schedules
forecast budget
forcast future equipment, space
what does palnning of future facilities start with
analysis of existing internal and external constituent (bestandteil)
steps of planning for future facilities
conduct feasibility study
develop budget
organize various planning committees
researching political and financial marketplace
identify support
conduct needs assessment
identify and analyze comparable facilities
what is important to receive community support
meetings shouldn´t be boring and should incorporate opportunities for community voice
convince public about “needs”
suggest and discuss negotiations
problems brought up from community related to future facilities
NIMBY - not in my backyard
BANANA - build absolutely nothing anywhere near me
NIMBY
facility needed but please build somewhere else
BANANA
Opposed to spend public $
dislike sports
what is a problem related to the process if selecting a committee
often political
tries to include all relevant parties
what are responsibilites of committee leaders
seek compromise
lead discussion to prevent individual agendas from emerging
what doe committee of college recreation center may include
administration athletic dept. faculty recreational staff students off-campus constituents
types of facilites
stadiums
arenas
ggymscommunity sportcenters
sportsplexes
stadiums
large facilites for certain field sports
most fields build with a crown for water runoff
often less events but more money per event
arenas
often more types of events than stadiums
less spectator seats available
revenue based to more events
gyms
used for indoor competition and other activities
multipurpose activity courts
community sport centers
reange from pool to health club, bowling alley, public parks…
sportsplexes
multisport facility
indoor and outdoor spaces
what needs to be considered for needs assessment
internal needs local market needs industry standards target audience feasibility study SWOT
parts of the two phase feasibility process
preliminary phase
expanded phase
preliminary phase
summarizes the initial finding
based on visit to site, background review, financial review
expanded phase
known as economic impact analysis
net economic change in a host community that results from spending for a sport event or facility
for what reasons does a site need to be analyzed for
cost economy legal environment governmental issues
for what kind of people is developing a selling a future plan most important
those who can be convinced that the project is worthwhile
how can a plan be sold
billboards newspaper word to mouth public meetings ...
what is a business plan designed for
to solidify (verdichten) the entire facility planning process roadmap to incorporate ideas into formal document
7 steps for an effective business plan
determine and define business opportunity make an operational plan create marketing plan develop business structure define your resources work up a financial plan complete business plan
design concerns
natural concerns (temp., water concerns, wind, snow...) other environmental issues (fan violence, vandalism, crowds)
what needs to be cionsidered when identifying the site location
financing, economic impact acquition method cost consideration envirnoment politics community issues accessibility private vs. public funded facility
site selection issues
location/land competetive force alternative forces lease vs. purchase mission and goals suitability special restrictions taxes ...
what needs to be considered for the site size
sport to be played surrounding businesses neighborhood status within 5 mile radius community benefits utilities lighting and noise
land and environmental considerations in regards of sites
geography population flood area climate... shape acreage (ackerland) topography ...
aspects that need to be considered regarding site costs
affordability taxes hookup and development fees buying vs. leasing other fees
what do lease contracts need to include
parties of lease and use of facility length of time of lease payment and method of calculating rent method of handling payment improvement restriction use of common areas and facilities ...
site selection
review of feasibility study permits site info regulations community involvements aesthetic value ...
aspects of design process
building systems
ancillary facilities
layout
blueprints
what is organizational behavior
study of human behavior at work
management functions
planning
organizing
leading
coordinating
management roles
interpersonal
informational
decision making
aspects of individual behavior
personality characterisitcs
emotional stability
attitude, values, and believes
job analysis
part of individual behavior
technique to match individual to specific job
Maslow´s Hierarchy of Needs
Self actualization esteem social afety psychological
theories of motivations
Maslow´s Hierarchy of Needs
Herzberg´s Two-factor theory
Herzberg´s Two-factor theory
Motivators -> motivate and satisfy workers (intrinsic: work itself, responsibility, achievement…)
Hygienece factors -> prevent dissatisfaction (extrinsic: pay, status, job security…)
factors that cause job enrichment
adding variety responsibility managerial decision making make job more rewarding new learnign opportunities
aspects of stres management
burnout
job-related stressors
burnout
emotional, physical, and mental exhaustion
response to hob-related stressors
job related stressors
work overload lack of control lack of reward breakdown of work community ...
individual approaches to stress management
control
symtom
escape
formal groups
command
task
team
informal groups
interest
friendship
what is leadership
process of influencing followers to attain organizational goals
what do leaders provide/charactersitics
provide directions, generate trust, take risks, reinforce belief in success
charactersitcs: self-confidence, trustworthyness, emotional intelligence, desire to power
leadership styles
directive
supportive
participative
achievement oriented
Hersey and Blanchard situational leadership model (SLM)
telling
selling
participating
delegating
transformational leaders
capable of influencing major changes in organization´s objectives, strategies, culture, or philosophy
charisma is contributing factor
charismatic leaders
energetic
action-oriented
serve as role models
dysfunctional spects of leadership
conflict avoidance micromanagement manic executives inaccessibility of leadership personal agenda no 360-degree feedback ineffecient use of resources ...
causes of group conflicts
work interdependence
goal differences
perceptual differences
conflict resolution styles
competitive accomodative sharing collaborative avoidant
programmed vs. non-programmed decisions
programmed: repetetive and routine
nonprogrammed: new and unique
steps of decision making process
establish goals define problems establish priorities consider cause of problem develop alternative solution evaluate solution select best solution implement follow up
what is orgnizational culture
system of shared values, beliefs, assumtions, and understandings that influence worker behavior
strong and weak organizational culture
what are mthods to gain support for change
education communication participation involvement explanation
what is a truly diverse organization
all employees, regardless of their culture, achieve full potential
what is the competetive advantage for diverse organizations
ability to reach multicultural client base
reduced likelyhood of discrimination lawsuits
recruitment of top talents from minority groups
HVAC
heating, ventilation, and air conditioning
what does HVAC include
recommendation by the ACSM to exchange air 8-12 time per hour
heating
cooling
what factors influence the air quality of a building
external variables
building and HVAC related concerns
internal variables
external variables that infleucne air quality within a building
climate
water infiltration
ventilation and infiltration of outdoor air
building and HVAC related concerns that influence air quality of a building
building design
structural material
HVAC design
operations
internal variables that influence the air quality within a building
interior design nuilding materials furnishings equipment occupant activities cleaning agents
what is lightning judged based on
foot-candles -> represents amount of light produced by lightning system
what is maintained foot-candles
level needed to compensate for loss of light to an aging light system
what influences the plumbing needs of a bulding
core product
parts of plumbing
watewater systems (toilets, sprinklers, showers water fountains…)
fire-suppression system
laundry system
interior systems of a facility
audivisual system -> scoreboard, sounds, light, broadcasting…
exterior systems of a facility
roofs -> protection and drainage
bulding and ground -> landscaping strategies
transportation
parking
combined systems
security
biomentrics and access control
pest control
waste management
5 steps of maintenance and repair program
planning programming budgeting staffing supervising evaluating
planning and programming for maintenance and repair program
categorizing work to be done developing approprrate standards analyzing facility prioritizing work by activities, class and deficiencies developing short and longterm plans
budgeting of maintenance and repair program
analyze impact of capital on maintenance and repair comparison with prior budgets elimate ways money is overspent orgabizing materials ...
staffing for mintenance and repair program
developin organizational model clear lnies of responsibilites hiring employees training workers manage in-house and outsourced workers ...
supervision of maintenance and repair program
providing ladership managing work flow provide rapid response to crises control budget and financing ensuring accountability ...
evaluation of maintenance and repair program
pre - vs post-repair condition
historical data
customer feedback
employee performance
steps o maintenance audit
establish priorities establish audits schedule (when maintenance gets audited) organize and define audit select an audit team perform audit prepare report take action follow up
elements of a maintence audit
organization workload identification work plan work accomplishment appraisal (evaluation)
categories in which repair and maintenance plnning process can fall into
M and R only of necessary periodic maintenance preventive maintenc routine mainteance (day-to-day work) janitoril care (cleaniliness and supply) breakdown maintenance#repair projects
